All Products Support Forum

Hello,

My old computer which I had all my bookmarks and passwords stored on it has died. I got a new one and installed Firefox, but can't seem to see any of my old settings. I did not back them up as I assumed they were all stored on the cloud. Is there a way for me to get them back? (including all the websites I stored).

I don't have anywehre else to import the data from.

Thank you and Happy New Year, Ori

Since installing NordVPN I am unable to login. FireFox will not accept my password. However, it works on my android phone. I have installed the NordPass extension but the problem persists. How do I fix this issue. I want Bitwarden to manage my passwords.

I am in Europe. My Bank is in the U.S. I can no longer log on and access my account through this Mozilla Browser.

I continually receive this message:\Secure Connection Failed

"An error occurred during a connection to click-notification.capitalone.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

This is my ticket (116230) from my initial request.

What can I do?

Since yesterday (12-December-2023) and continuing today (13-Dec-2023) when I attempt to use the search bar to answer a question eg "five letter words with three vowels" I receive the message 503 Service Temporarily Unavailable. I can enter Google and can then go to Google for a search.

Greetings, all,

I get this error messsage:

<We are unable to complete your request. Our system is currently unavailable.Please try again later.>

when i try to log on to my USAA bank accounts.

Tech support at the bank worked with me for an hour. We changed password, cleared the cache for the bank's apps, restarted Firefox, restarted the computer, all to no avail. I declined to try Google, simply because i don't trust it. Tech support person said another bank customer had had same problem and just changed browsers, which i don't want to do.

TIA for any help.

Please help me restore my bookmarks and history - the update seems to have wiped everything clean. PLUS I have multiple Firefox icons appearing in my dock. MacBook Pro.

Why does my tool bar disappear after typing in website in search bar? Book marks appear when I open a new window, however as soon as I type something in the search bar or click on a website the book marks disappear. I have to open a new window for them to reappear again. I didn't change any settings, it happened on it's own. I've added a screen shot for when I open a new window (book marks appear) and a screen shot for when I've typed something in the search bar (book marks disappear). Thank you!

Hello, so I have some 4-5 add ons installed on my Windows computer and Linux machine. They both show up and sync well when I install or re-install Firefox when needed. But recently, I got a Mac and installed Firefox, logged in with my account and to my surprise it didn't sync all of the extensions. I waited, then quit and restarted the browser, still no luck. Even after shutting down the computer and then trying did nothing. I checked update despite having just downloaded but no luck yet. Must be some bug so please fix it

Hello, I am a first-time user of Mozilla and need help using your browser for college, please. The college I attend uses the browser, and I am not familiar with it.

Thank you, Christopher

I was working in Firefox, everything was working fine and all of a sudden, by tabs began to crash. I only had 2 tabs open. I opened Firefox in Troubleshoot Mode and still, the tabs crashed. I opened More Troubleshooting Information and tried to Refresh Firefox, but it appeared nothing happened.

I do not want to lose the Bookmarks I have saved!!

Whenever I open a new tab, I start typing into the search bar at the top of my screen. The problem is, every time I open a new tab, I am on google (which I have no problem with); and when I go to type whatever I need to type into the search bar at the top of my screen, the URL from google stays there. So, for instance, if I open a new tab and try to go to Youtube by typing www.youtube.com into my searchbar and then hitting enter, I end up searching www.youtube.comhttps://www.google.com/ instead of just www.youtube.com. I've tried finding somewhere in settings where I can change this, but I can't find anything.

After synching from my Mac to my iPhone, the bookmarks on my iPhone are bare. There aren't nearly as many as there are on my Mac. But, in looking at Firefox on my iPhone, I honestly don't see where synch is even turned on there.

Please read the image. does it look like I am using the console window correctly? I am trying to interactively code. So, started with a very basic basic code. When I run it, i get an error. There must must be something wrong.