why is firefox always auto suggesting youtube.com when I type www on the URL input box

anytime I type www into the URL window firefox autopopulates youtube.com even though I have turned off auto suggestion. It shows up before the bookmarked links ! it… (read more)

anytime I type www into the URL window firefox autopopulates youtube.com even though I have turned off auto suggestion. It shows up before the bookmarked links !

it always automatically checks the "Search suggestions ahead of address bar results" and will not let me uncheck it.

I just dont want it to suggest anything and am okay typing the complete URL. How can I fix this issue? I am including snapshot of what the autosuggestion, settings and version info in the attached doc

Asked by rramamoorthy 5 months ago

Last reply by zeroknight 5 months ago

LastPass extension does not work

My LastPass extension appears as a black box with an elipse. It is red when it is active. I have logged in to LastPass, and when I go to the extensions icon and select "O… (read more)

My LastPass extension appears as a black box with an elipse. It is red when it is active. I have logged in to LastPass, and when I go to the extensions icon and select "Open Extension" nothing happens. It's not filling in any of my login information.

Asked by paranakyry 5 months ago

Last reply by zeroknight 5 months ago

Supernova / Website Email Link

When I'm on a website with an Email Link (Example: Support) and I click on the Email Link nothing is happening. Before the Supernova "upgrade" any Email Link would automa… (read more)

When I'm on a website with an Email Link (Example: Support) and I click on the Email Link nothing is happening. Before the Supernova "upgrade" any Email Link would automatically open to my Thunderbird Email Account Email. Now, nothing.

I found a Mozilla Support Post for Windows 11: Apps>Default Apps>Thunderbird>MAILTO, but it is already set to Thunderbird.

Does anyone have a Fix?

Thank you in advance.

Asked by connman 5 months ago

Last reply by sfhowes 5 months ago

reducing message header size and removing info duplication

My Thunderbird standard display has the message displayed below the list of incoming messages. This message pane take up "Several" lines of display and also duplicates th… (read more)

My Thunderbird standard display has the message displayed below the list of incoming messages. This message pane take up "Several" lines of display and also duplicates the information in the above message window. Its a waste of space and the actual message has to be reduced in viewable size cause the header block uses it all up.

The area circled in red I want total control over.

Show me how.

Asked by First Name 5 months ago

Last reply by sfhowes 5 months ago

Change Font Size in 115.4.1 (32-bit) SuperNova

I would like to change the font size of the entries in my Messages pane. Changing it with View>Font Size changes everything, and this uses way too much space in the Fo… (read more)

I would like to change the font size of the entries in my Messages pane. Changing it with View>Font Size changes everything, and this uses way too much space in the Folder and Message Detail panes. If you compare the defaults prior to the latest update to what 115.4.1 has you will see what I mean. Tried to find something in ConfigEditor but didn't see anything. Thanks

Asked by jack63ss 6 months ago

Last reply by sfhowes 6 months ago

unable to send or receive emails for the past week

I have been unable to send or receive emails for the past week when I try to send a message I get this message come up .... .. Sending message failed.... The message cou… (read more)

I have been unable to send or receive emails for the past week when I try to send a message I get this message come up .... .. Sending message failed.... The message could not be sent because the connection to outgoing server SMTP smtp.gmail.com timed out try again..... I dont know why this has happened and I cannot fix it???

Asked by joelliott.x 5 months ago

Last reply by Terry 5 months ago

All my bookmarks have the same webaddress and only one backup shows under restore (The one which was made today with the bad web address)?

I opened my bookmarks today to find out that all my bookmarks are showing the same web address (Chevrolet.com). And when I went to Recovery, I only found the backup that … (read more)

I opened my bookmarks today to find out that all my bookmarks are showing the same web address (Chevrolet.com). And when I went to Recovery, I only found the backup that Firefox did today with the single web address for all my bookmarks. Firefox was updated to version 120 on 11/21/2023.

Asked by otrepusa 5 months ago

Last reply by cor-el 5 months ago

My browser isn't working when I try to search on Google, but an auto-connection does work. I've checked everything out but I can't seem to find the answer.

I don't know what happened because the browser was working fine earlier this morning and I didn't do anything to compromise it. I didn't go to settings and change anythi… (read more)

I don't know what happened because the browser was working fine earlier this morning and I didn't do anything to compromise it. I didn't go to settings and change anything. I suspect someone may have 'hacked in,' if that is still even a 'thing.' I think this because when I try to shut off my internet temporarily someone turns it back on and I usually have to 'fight' with whoever that is to get my internet to go off. I tried to ask google a question I wanted the answer to. That question was, how long does the flu last (because I have it or covid.) I also asked how long does covid last. What happened was that spinning thing where it was continually searching but never going to the site. Can you help, please? Thanks in advance if you can.

Asked by wenrabt 5 months ago

Last reply by Terry 5 months ago

I just get a black screen when trying to watch spacex launche videos or live launch from spacex website

black page (no video) when trying to watch spacex live or past videos https://www.spacex.com/launches/mission/?missionId=starship-flight-2 … (read more)

black page (no video) when trying to watch spacex live or past videos https://www.spacex.com/launches/mission/?missionId=starship-flight-2

Asked by Tiki Time 5 months ago

Last reply by cor-el 5 months ago

Manage extensions

I have attempted to follow published instructions on how to manage extensions but the steps described are completely wrong. When I click the extensions icon, it opens th… (read more)

I have attempted to follow published instructions on how to manage extensions but the steps described are completely wrong. When I click the extensions icon, it opens the add-ons tab (does not present a list of extensions). There is no "gear" next to any of my extensions; just the on/off button and the .... button.

How can I force an extension to show on the toolbar?

Firefox is up to date (version 120.0).

Asked by duvalljm 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Openingfirefox

When I open firefox it opens on the "success" page it should open on my selected page Yahoo.com this happened after I ran the "refresh firefox" option … (read more)

When I open firefox it opens on the "success" page it should open on my selected page Yahoo.com

this happened after I ran the "refresh firefox" option

Asked by Paul Gritt 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Attachement missing

When I use a html signature with graphics, the recipients who can not receive Html, do ot receive the grafics, obviously, but also not any other attachment like a PDF fil… (read more)

When I use a html signature with graphics, the recipients who can not receive Html, do ot receive the grafics, obviously, but also not any other attachment like a PDF file. The same is sent but not received! in other words, our customer complain that we forgot the attachment, but we did not. If I resend without the signature, they receive the PDF file. If I reply with an attachment and have a previous signature with grafics in the feed, the attachement also disapears. The only solution is no grphics in the signature, but that is not a solution, just a quick fix. Thank you very much for your replies.

Asked by a.gross3 5 months ago

Last reply by sfhowes 5 months ago