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Hello dear Support-Team!

After updating Firefox 118.0.2, I loose all my pinned an not pinned tabs! After restarting the updated version, all pinned tabs shows a globe-symbol and the not-pinned tabs where empty. After an additional restart of firefox ALL tabs are gone.

What I tied so far: restoring the Firefox-profile from a backup -> no success. uninstalling firefox and install a fresh (newest) version and restoring the profile -> no success.

The only way to get the tabs back, is to uninstall firefox, restore the profile from backup and install the old version 118.0.2!!

Is there any reason, why this update fails? Is there any way to successful update Firefox, without loosing all my tabs??

regards WH

I refreshed my Firefox and lost my headers, tool bars and tabs. How do I get them back? It is like I am starting on Day 1, -- and my memory is not that good. I thought it told me I would not lose that stuff.

I had several dozen tabs open, as well as bookmarks saved that were on my account while I was using Windows 11. I didn't even think to export the bookmarks and other information, as I figured sync would handle that. Unfortunately, none of my settings have been saved. Is there a way to fix this? I had many extensions, bookmarks, and tabs I'd like to recover.

The original email address identifier I used to get into Firefox sync was discontinued by my provider and I could no longer get or send email from that account.

The new email account is a modification of the old one and now conforms with my provider’s new identifier.

Of course this change made it impossible to get into my Firefox account and to use Firefox Sync.

My old email address, which is no longer functional, is tied to the account and I can’t get into the account to change the settings and replace the email address. Nor can I delete the account.

I tried to get into the account by switching to my google email address but the same problem arose each time. I am denied entry because the Google Authentication Code which I get on my phone and enter on my browser is always flagged as INVALID. This has happened so often that I am seriously considering changing from Firefox to a different browser.

My old Firefox recovery keys no longer work either. Presumably they are tied to the old email address and password.

I support Mozilla and it’s philosophy of open source, but this is driving me to desperation.

All I want to do is sync my two computer browsers with each other so I can work better. To do that I need to get back into my account.

Hi, I use the apple iCloud calendar on Firefox. iCloud calendar has recently updated and now I can't use backspace when editing events in the calendar. It isn't a problem with other browsers such as Google Chrome. Other people have had similar issues, posted on an Apple forum.

https://discussions.apple.com/thread/255180069

I am trying to recover passwords from an older profile into a new profile. I want to import the data to the new profile but Mozilla only wants it from another browser or a .csv file. Where is the file? I have created another new profile so I don't know which is which. Any7 help is appreciated.

Following the advice given on Firefox I switched to storing my messages online. Only AFTER having chosen this switch was I told that I would have lost ALL of my previously stored messages on my computer. Can anyone please tell me how to access those messages previously stored on my computer if that is possible, or at least tell me the address where they would have been stored on my computer. Some help would be much appreciated !

Several pages simply do not open anymore

Examples:

https://t.mail.aircanada.com/r/?id=h86f751c,00000000,10340bc2

www.uol.com.br

www.reclameaqui.com.br

among others

ALL of them open fine on Edge

Anybody else having this isse?

Thanks

Hi there - I have had a persistent issue with Firefox not playing any audio out of the blue. I have checked my computer settings, refreshed firefox, reinstalled firefox, and still have no sign of what could have caused the issue. I am running windows 10. For reference, this has happened before but got resolved when I re-installed Firefox previously.

Any chance this is a bug that can be patched out? Please advise.

Hello,

I set a password for opening Firefox (Windows) and every time I opened FF I was prompted to enter my password. This was true in either privacy browsing or normal mode. Today for some reason I hit the cancel button and FF opened up normally to my default settings.

This was surprising to me. And I tried to find specific settings to ensure FF will not open unless you enter a pw.

Could not. So what good is a pw? And of course there is always the - I don't know what I'm doing to configure FF correctly.

This represents a failure in that a password setting is misleading, leading a user to believe that they have secured access to FF. If you can select cancel and FF opens this is a real issue.

On the other hand, if FF password was never designed to protect FF then this should be stated.

I strongly urge that Mozilla FF look at having the ability to create a PW protected, selectable -> unsynced or synced, version of FF that is stored in a protected form.

I am looking for a browser that is PW protected on top of your normal OS login. And that the URLs stored in that browser are encrypted. This offers an additional layer of protection for users who keep financial, health, etc., sensitive URLs that need to be kept private, not shared if so desired.

"Hello, How are you? I hope everything is going well. I have a website with the domain name https://flatroofingtech.com/, and despite compatibility not being an issue when it comes to working on all browsers, I am having trouble getting the Mega Menu in the Header of my site to function properly on this browser. Could you please assist me with this matter? Thank you in advance for your response, and I wish you a productive day."

Since Firefox updated to 118.0.2 yesterday evening, it will work fine for a few minutes and then, usually when I am trying to open an email, a pop up appears that says "No internet connection" and no other websites will load. The problem does not occur on other browsers. I made no other changes to my Firefox settings or add-ons nor did I change any security settings. Help!

I'm an Amazon bookseller and when I click on the New and Used book designations on an Amazon book web page I get a weird page that is incomplete and unusable. I've updated my Firefox, tried different books, and tried using Google where the page displays correctly. I've called Amazon and they said it's a Firefox problem. The page does not display all the books for sale and there is no scroll bar. I've attached a screenshot. I'm using Windows 10.

Hello,

The answer to the three most important questions in Real Estate is: Location, Location, Location!

The most important answer to my question is: How do I prevent my physical location from being discovered while using the internet?

Recently, I received an email from Moz://a and my physical location was identified. How do I prevent anyone, especially Banks, from knowing where I am physically located?

I've used many VPNs and they work work surprisingly well on many websites but recently I've been denied access to my bank accounts: "Your user name has been disabled." I am not in a position to call their "customer service number".

Do VPNs use only one IP address to substitute for my IP address?

Is it probable that banks know these substituted IP addresses and block them simply becasue they are associated with a VPN?

Thank you in advance for your Kindness.  :-}

Is there any way to Save directly to a specific List I've created?

Now, I only see how to Create a List, but then I have to Save (to my general Saves), the Copy To List, then delete from general Saves if I don't want duplication.

Help?

KJH