All Products Support Forum

On my Macbook Air M1, Firefox's UI and default scaling is perfect on my Retina display, but if I move the window to my external Philips 1080P monitor, some - but not all - interface elements are very over-sized, which makes Firefox unuseable on any external monitor I connect. (I have tested this with multiple other monitors)

I have a Thunderbird on my old windows computer. I just installed it on my new computer (and I donated). I could have sworn that I had the import/export tool on the old Thunderbird. I desperately need to move some folders of emails from the old computer to the new one. I can't find a way to do that. I went to a link that said the import/export tool no longer works. I tried archiving the messages in a folder but have no idea where they went. Luckily I could undo that. What is the best way to move these folders of emails to the new computer? It was really easy many years ago.

I just signed onto Mozilla to do some emails and my history email and files no longer appear. My address books are there and ok.

How do I get my history emails back?

Thanx for your help and suggestions

Bob

This is my Mac Monterey. My Windows 10 is in Safe Mode With Networking. The last update will not download. That version is 125.0.3. What's available under Windows updates does not download either. Now I am running my antivirus on my Windows to see if it runs clean. I do not know why I cannot apply these updates.

I recently had to reinstall Windows, as a result of a hard drive issue. This involved reinstalling Firefox from scratch.

As such I had browser.sessionstore.resume_from_crash set to false, but browser.sessionstore.max_resumed_crashes was still set to its default value of 1. The combination resulted in a browser restore after a crash...

This would seem to imply that browser.sessionstore.resume_from_crash has either been deprecated (though that is not mentioned in the knowledgebase article), or it is not being correctly interrogated in the code. Unless I am missing something, and I do not want to go thru the entire config to see what else I might need to set...

If I am reading this wrong, please let me know if there are other entries that need to change from default. In the event of a crash, I want the browser to start with my home pages, NOT restore.

Currently on FF 125.0.3 (64-bit) - and yes, I know there is an update waiting for me to restart my browser yet again...

Windows info below ++++++++ Edition Windows 10 Home Version 22H2 OS build 19045.4412 Experience Windows Feature Experience Pack 1000.19056.1000.0

I changed the password for one of my gmail accounts and now Thunderbird can't access it. It kept asking for verification. When I realized the problem I changed out the '@' but I can't change the password in Thunderbird. New emails are accessible in Gmail and Outlook but Thunderbird doesn't show then and nothing happens when I use 'get messages'. I need to delete the problem account to re-enter it, when I try to add the email address as a new account Thunderbird just says it already exists and does nothing.

Hi All,

Is there a way to make the Nav Bar flush with the left and right margins of the browser?

The way it is now, the margins are a bit too much inward, not reaching the ends of the browser window, which makes the buttons on the ends (Back and Hamburger) too wide, as can be seen by the wide highlight when hovering over them. This makes the end buttons rectangular instead of square.

In FF 88, these buttons were flush with the left and right margins of the window, making all buttons on the Nav Bar square.

I'd like all the Nav Bar buttons to be perfectly square and symmetrical. This apparently requires adjusting the left & right margins of the Nav Bar... or is the Nav Bar just too short causing it to stretch itself to the ends of the window? I'm not sure.

Please see attached 2 images.

Thanks!

Opened TB 115.11.0 (64 bit) this am A compact procedure started up. I am now left with a message whose subject is quite different from the content The next message has just come through - apparently no problem, but the original error remains. See screenshot. Not sure what to do next!

Regular usage of Firefox results in crashes; usually have no more than 4 tabs on, but also crashes even with only one tab on. Using other mobile browsers (Brave, Chrome) with the same or even more level of usage does not result in crashes, leading me to believe the problem is with Firefox.

This problem was already asked previously (https://support.mozilla.org/en-US/questions/1431267) but has been archived without a solution that worked for me.

Latest crash report:

/-/

bfa85f01-b670-4443-b52c-0c21fca59670 java.lang.OutOfMemoryError: Failed to allocate a 134217744 byte allocation with 39482192 free bytes and 37MB until OOM, target footprint 268435456, growth limit 268435456

java.lang.OutOfMemoryError: Failed to allocate a 134217744 byte allocation with 39482192 free bytes and 37MB until OOM, target footprint 268435456, growth limit 268435456 at java.util.Arrays.copyOf(Arrays.java:3578) at java.io.ByteArrayOutputStream.grow(ByteArrayOutputStream.java:120) at java.io.ByteArrayOutputStream.ensureCapacity(ByteArrayOutputStream.java:95) at java.io.ByteArrayOutputStream.write(ByteArrayOutputStream.java:156) at kotlin.io.ByteStreamsKt.copyTo(IOStreams.kt:17) at kotlin.io.ByteStreamsKt.copyTo$default(IOStreams.kt:3) at kotlin.io.ByteStreamsKt.readBytes(IOStreams.kt:21) at mozilla.components.support.images.compose.loader.ImageLoaderKt$fetch$1.invoke(ImageLoader.kt:8) at mozilla.components.concept.fetch.Response$Body.useStream(Response.kt:8) at mozilla.components.support.images.compose.loader.ImageLoaderKt$fetchAndDecode$2.invokeSuspend(ImageLoader.kt:72) at mozilla.components.support.images.compose.loader.ImageLoaderKt$fetchAndDecode$2.invoke(ImageLoader.kt:13) at kotlinx.coroutines.intrinsics.UndispatchedKt.startUndispatchedOrReturn(Undispatched.kt:16) at kotlinx.coroutines.BuildersKt.withContext(Unknown Source:74) at mozilla.components.support.images.compose.loader.ImageLoaderKt$load$bitmap$1.invokeSuspend(ImageLoader.kt:52) at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9) at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:111) at kotlinx.coroutines.internal.LimitedDispatcher$Worker.run(LimitedDispatcher.kt:4) at kotlinx.coroutines.scheduling.TaskImpl.run(Tasks.kt:3) at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:98) Suppressed: kotlinx.coroutines.internal.DiagnosticCoroutineContextException: [androidx.compose.ui.platform.MotionDurationScaleImpl@f8bcc7a, androidx.compose.runtime.BroadcastFrameClock@72f6c2b, StandaloneCoroutine{Cancelling}@6685888, AndroidUiDispatcher@6975221]

/-/

Phone Details:

Techno Spark 20 Pro (with latest updates downloaded) Android 13 12GB+6GB RAM

/-/

Hopefully this can be fixed.

Sometimes a mail comes in, a notification sound is played - but no notification pops up (Thunderbird notification).

How come?

The mail comes in normally and arrives in the inbox - it has no filter settings.

Thanks!

I am getting to the end of my tether with Firefox. I have used it for years but the increasing issues are driving me to distraction.

It will not display comments on the Daily Mail UK website, The Telegraph UK site and the screen is scrambled if I try to use Ebay Philippines. I am not a computer expert but I have tried to follow other peoples suggestions with no luck.

I cant see the point of persisting with FireFox unless these issues are rectified.

Any suggestions would be very welcome.

Hi I decided to donate so I could get rid of the automatic start of my browser showing the request for donation screen whenever I open Thunderbird. Even though I received the confirmation that I successfully donated, I still get the annoying request for donation. How do I stop the auto load of the browser?

I have enabled my new Theme but it keeps defaulting back to my old Theme. I have tried closing Firefox and opening new tabs. Opening a new tab also changes it back to the default theme. I have sent an image of the old theme. The new theme is Aurora Australis. And the second image shows this Theme enabled. What gives? Carl

I've added https://x.com as an exception site but it is still blocked.

This is outright censorship which is something fascists do.

Tell me how to fix your browser so I may access x.com again or I stop using Firefox forever.

Hi,

The Lower Toolbar is quite handy, with for example Roboform.

Unfortunately, the way it's implemented, it comes above the lower part of the browser window, instead of being inserted at the bottom while the browser windows height is reduced.

That hides the search box when you type Control-F.

It would be nice if this could be addressed in a future release. I am using Firefox Developer 127.0b2.

I have a Blackview Tab16 (10" screen), which I bought last year; it was running Firefox quite happily until a couple of months ago. Now when I click on the icon, I get a sort of 'welcome' screen (with some message about a search widget?) for a fraction of a second, then FF closes and I get an error message saying 'Sorry. Firefox had a problem and crashed.' The version of FF is 126.0. I was told to try clearing the cache, but there is nothing there to clear! The tablet is running Android 12 / DoKe OS V3.0.

I have an 8" Blackview tablet which - despite needing to be plugged in to run all the time! - opens & runs Firefox perfectly happily. It's my main browser on my MacBook as well, and will run on my iPhone.

The blinking screen is on ebay but it just keeps on blinking. I have tried other programs and it only happens with this one and only with ebay. This is the new tab stuff: https://www.ebay.com/itm/401568771184?_trkparms=amclksrc%3DITM%26aid%3D777008%26algo%3DPERSONAL.TOPIC%26ao%3D1%26asc%3D265563%26meid%3D7245a46a376945799ec6d6e8ae3176fa%26pid%3D101967%26rk%3D1%26rkt%3D1%26itm%3D401568771184%26pmt%3D1%26noa%3D1%26pg%3D4375194%26algv%3DPersonalizedTopicsV2WithDynamicSizeRanker%26brand%3DFintie&_trksid=p4375194.c101967.m162920&_trkparms=parentrq%3A88a4a82d18f0ad8bbb523870fffffa70%7Cpageci%3Ab38440d1-149b-11ef-b242-1adf3ab78462%7Ciid%3A1%7Cvlpname%3Avlp_homepage&afsrc=1&mkevt=1&showcs=1

Thoughts?