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Can't setup manual configuration for email protocol

Running Thunderbird 115.10.1 on Mac OS Catalina 10.15.7. Mail stopped communicating. Tried using the "Access Account Setup" for existing Email. Put in full name, email ad… (read more)

Running Thunderbird 115.10.1 on Mac OS Catalina 10.15.7. Mail stopped communicating. Tried using the "Access Account Setup" for existing Email. Put in full name, email address and password and clicked continue to have Thunderbird configure the settings automatically. Did not work with auto settings (POP3). Went back to "Access Account Setup" for Existing Email and instead of clicking continue, I selected "Configure manually". Tried putting in the IMAP protocols and correct port settings, but the "Done" button is grayed out. I am at a loss of what to do to get my email back up and running and at the same time don't want to lose and emails/folders that are currently set up. Any help would be great.

Thanks

Asked by mcclungjohn 5 days ago

Last reply by mcclungjohn 1 hour ago