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Cannot recieve tab sent from Win10 laptop v123.0.1 (64 bit) to android 124

So I have a new s23 and just sync'd it. I can send tabs from the android 14 phone (Firefox 124.0) to the Win10 laptop (Firefox 123.0.1) but I cannot send them from the l… (read more)

So I have a new s23 and just sync'd it. I can send tabs from the android 14 phone (Firefox 124.0) to the Win10 laptop (Firefox 123.0.1) but I cannot send them from the laptop to the phone. I hesitate to change the laptop to v124 because of the error, as the laptop works with the other devices I have.

I've open/closed Firefox (both places), signed in and out (both places), restarted the phone and the behavior is the same.

Suggestions?

Asked by hollerg 1 month ago

Is it possible to use Mozilla Sync without the email step?

I have 2fa enabled on my account, is there a way to skip/disable the third step where I have to enter a code from an email? It's already redundant with 2fa. Plus, the run… (read more)

I have 2fa enabled on my account, is there a way to skip/disable the third step where I have to enter a code from an email? It's already redundant with 2fa. Plus, the runaround of "enter your email, enter your password, get email, enter the code, oops your password is wrong!" is irritating enough :) It just seems unnecessarily difficult.

Asked by glennmorse 2 months ago

Sync only sometimes works

Hi all. My sync is only sometimes working. I notice that when saving a bookmark and trying to find it on another device. I sometimes have to manually resync it or wait f… (read more)

Hi all.

My sync is only sometimes working. I notice that when saving a bookmark and trying to find it on another device. I sometimes have to manually resync it or wait for a few days to get it shown on my other devices. Same with the tab sharing across devices.. In most cases it doesn't work at all..

Here is a current sync-log: https://pastebin.com/TWugtAbm

Asked by zotac 2 months ago

Last reply by Sofiachloe 2 months ago

Opening tabs on Android

I recently got a new phone and have logged into Firefox Sync. I can see all of the tabs from my old phone, but how can I open all of the tabs at once in the new phone wit… (read more)

I recently got a new phone and have logged into Firefox Sync. I can see all of the tabs from my old phone, but how can I open all of the tabs at once in the new phone without having to click one tab at a time? I've tried going on desktop and opening the sync account and using crtl+h to see all the tabs, but I only open the tabs that were on my phone on the desktop browser, not send the tabs to my new phone.

Asked by tavril02 2 months ago

Different details and passwords across synced devices - safe way to resolve?

I've spent a long time tidying up the passwords on my main PC. Every so often I did a manual sync too. I also imported into Edge occasionally and I noticed a few sites' … (read more)

I've spent a long time tidying up the passwords on my main PC. Every so often I did a manual sync too. I also imported into Edge occasionally and I noticed a few sites' details there that I had deleted from FF. Strange! Anyway, I finished the tidy up and went to my Android phone (set up to sync) and did the sync there and it looked OK. I then had the idea to look here for the 'extra' one I had seen in Edge and sure enough it was there! I also noticed lots of others I had deleted from the 'Master'. Changes to passwords had been replicated successfully though. What is the logic for syncing in these instances? I then signed out of FF on the phone to stop the sync and deleted one that was common to both and then signed back in and synced - it did delete it from the PC when I synced that. This makes me nervous to delete them all from the phone when signed out and syncing upon re-connect. So, what is the safe way to make the password details from the PC be an exact copy on the phone - no extras?! My thoughts were to disconnect the phone (but hoped it would remove things), delete the details manually if required, sign back in and re-sync. But I don't want to risk the sync actually wiping out the contents of the PC! Thanks!

Asked by SJW211 1 month ago

firefox saying unable to get back my pages

Several days ago firefox just wouldn't come up and says it is having a problem getting my pages back. I tried downloading it onto my computer, but still same message. I … (read more)

Several days ago firefox just wouldn't come up and says it is having a problem getting my pages back. I tried downloading it onto my computer, but still same message. I really like firefox, it was quick and easy to use. Chrome is so slow

Asked by patigan9 2 months ago

Won't sync between laptop and phone

I had to delete and reinstall Firefox on my phone because an amazon page kept loading and I couldn't stop it. I lost all my log-ins as a result and no matter what I try, … (read more)

I had to delete and reinstall Firefox on my phone because an amazon page kept loading and I couldn't stop it. I lost all my log-ins as a result and no matter what I try, or how many times I try, I cannot get the Windows computer and the Android phone to sync so I can get my passwords back. I have it set to sync the passwords. I get an error when pairing the phone with the computer Firefox. Yet I can see my tabs, just not my passwords. I have followed all the instructions and nothing works. Please help!

Asked by Nancy 2 months ago

Delete my secondary email from and old and lost account.

Hello Team. I have an old Firefox Mozilla account, but I can't recall the primary email associated with it. However, I do know that my current email is listed as a secon… (read more)

Hello Team.

I have an old Firefox Mozilla account, but I can't recall the primary email associated with it. However, I do know that my current email is listed as a secondary email on that account. I would like to unlink my current email from that account. What steps should I take to do so? Thank you

Asked by Roberto Hernandez 2 months ago

Firefox Android thinks my phone and tablet are the same device

I cannot share a tab from my phone to my tablet or vice versa. I can send tabs to my desktop computers, and my desktop computers can send tabs to my phone, but for some r… (read more)

I cannot share a tab from my phone to my tablet or vice versa. I can send tabs to my desktop computers, and my desktop computers can send tabs to my phone, but for some reason Firefox Sync thinks that my phone and my tablet are the same device.

Curiously, when I go into my Firefox account settings and change the name of my browser on each device, as soon as I sync, the names are swapped. Specifically, I named Firefox on my phone "S23 Ultra". When I checked the settings on my tablet, it showed that that was also the name of Firefox there, too. So I changed the name of it on my tablet to "Tab S8+". As soon as I hit "Sync Now," my phone changed to "Tab S8+". And when I changed my phone back to "S23 Ultra," as soon as I synced my tablet, that became the name of my tablet browser, too.

Asked by Robert 1 month ago

synchronisation mot de passe

Mon i phone et mon mac sont connectés à firefox avec le meme account. Mes mots de passe sont dans mon iphone, aucun mot de passe sur mon mac..., toutes les synchronisatio… (read more)

Mon i phone et mon mac sont connectés à firefox avec le meme account. Mes mots de passe sont dans mon iphone, aucun mot de passe sur mon mac..., toutes les synchronisation sont activées!! Comment exporter mes mots de passe pour les charger sur mon mac ou plus simple ou faire en sorte que la synchronisation fonctionne entre les deux appareils.??

Merci pour votre aide,

Sidonie [removed phone# from public]

Asked by Sido shop 1 month ago

Am using multiple platforms w/multiple (dated) conflicting info, and having many difficulties trying to utilized Firefox for both Android+old iPhone + iPad (9th gen) & broken screen on newest: iPhone14, that maybe is reason I’ get so many problems

I think b/c I have an old Firefox acct on my old, locked iPhone 11,that when this iPad synced, with info on iPhone 11 from back when I had computer (Lightning Rod) so thi… (read more)

I think b/c I have an old Firefox acct on my old, locked iPhone 11,that when this iPad synced, with info on iPhone 11 from back when I had computer (Lightning Rod) so this is causing major lockouts because passwords, sign In info, etc don’t match? The 11 never really got used b/c Verizon couldn’t keep signal to phone and automated system kept shutting me down while the higher ups kept trying but eventually I had to give up and return to Spectrum but Verizon Automation also reported me th credit bureau- which we sent a rebuttal to the huge charge but only learned after time to dispute had long passed that b/c we didn’t think to send return receipt- Who kne? Well not only didn’t I get my $600 advanced payment returned and I kept begging those techs to simply give up, send a return box b/c when I agreed to the contract, on recording, I specifically stated that if what he ( salesman agreed to, that is, that I wouldn’t need to pay separately for Spectrums signal then yes, I agree to the contract… Spectrum, unfortunately, prior to CoVid, lied about upstate NY having 100% coverage and thus other companies suffered losses b/c they depended on wireless signal just as CoVid really took off(sorry for rant!) So, the 11 really didn’t get used b/c Verizon management understood the serious threat to me being terminal but the automated system couldn’t be overridden, and thus my question to you is…How can I separate, or stop the syncing with the outdated info that I suspect is confusing and driving me insane when the Firefox for iOS is getting separate info? But, suspecting I’m an intruder? Lastly, the old 11 has Now added newer (recent info) and I simply don’t know the info when being asked, nor do I know if both the one Android temporary (pay as you go phone…will cooperate with separate platforms as well as apps but it was never this confusing when I used Firefox before yet being much more deteriorated medically, I simply am desperately trying to protect my privacy until Apple can find a way to help get my watch back monitoring me while I temporarily have the Android so if something obvious happens - which btw, when the watch literally saved my life, nobody knew before that occurred that my body was no longer able to make a life sustaining trace mineral and the other requirements to absorb in order to live but b/c the watch was monitoring and SOS, at the hospital, my cardiologist was able to have tests that they instantly started IV’s saving me and Now although the watch isn’t working- I simply can only pray that b/c Apple is doing what they can, at least if I get some kind of pain or unable to breathe as was the case that day… but then I have lots of allergies so that’s what I and others thought was issue… but with the American ingenuity of what Apple has started, the ability to prevent deaths that could have been prevented, yet I’m hitting a huge brick wall with Spectrum arguing and putting my life at risk denying that Apple could have got my watch going but told me to call Spectrum because even with my phone dying from a fall, I’m paying out the ying Yang not only for cellular to not only go to my broken iPhone but am also paying for cellular to my watch which luckily I did get with its own cellular. But enough of the horror story…is there any advice you can provide while Apple has taken lead, to protect me from the Android but more importantly help me with the old info, of the 11 vS new of 14 which Apple has jumped further in to prevent the unthinkable from possibly occurring. I’d be lying if I tried to say I’m not frustrated with Spectrum, but I’m not interested in dying to enrich my heir…I still have things…a long long bucket list, but I’m just trying to keep myself and what is still working safe. You guys are wizards with this stuff… Please let me know if you can help separate out but possibly not make me more vulnerable. Thanks for what you do in trying to help people like me who don’t know much about what it entails nowadays to utilize the access, yet not be further victimized or experiencing more stored info.

Please call me if you can!

Asked by Make precious memories 2 months ago

Send to device buttons are indistinguishable in case device names are similar

I have two computers which names starts with "UNIT" and followed by some numbers that differs. If I want to send tab from mobile to one of them I cannot determine which i… (read more)

I have two computers which names starts with "UNIT" and followed by some numbers that differs. If I want to send tab from mobile to one of them I cannot determine which is which because device name is cut after 4 characters. See attached screenshot. Thanks

Asked by herman17 2 months ago

Why, why why?

Hello, Like I suppose any user of older systems (Macs...) that cannot be updated to a newer OS version and thus locked-in to an older Firefox browser I received an email… (read more)

Hello,

Like I suppose any user of older systems (Macs...) that cannot be updated to a newer OS version and thus locked-in to an older Firefox browser I received an email today:

"Don’t stop the sync. Upgrade your Firefox before March 31st."

Why, why, why??

Why would Mozilla take away this last little bit of usefulness after already having abandoned all updates to the browser itself? Why actively "fix" something that ain't broke in a why that does actually break it?

And don't give me the sacrosanctuous security argument please ;) - I never synced sensitive information, not even my browsing history. If security *is* the reason it should be hardly more difficult to disable/disallow just the syncing of that information at the server end. We're clearly speaking at a change on that end anyway, otherwise everyone NOT running the very latest version would be urged to update, not just users of v78 and older.

Anyway, I'm sadly aware of the fact this little rant or even a concerted action isn't likely to change anything, so what options are there? Any suggestions for browser extensions that provide syncing of bookmarks and maybe open tabs or even browser preferences?

Thanks!

PS: I'm posting this from another older system currently still running a Ubuntu 14.04 version that is in fact hardly younger than my Mac's OS but still enjoys Firefox updates...

Asked by RJVB 2 months ago

Syncing algorithm of bookmarks kind of stupid...

I use synching between phone and desktop. I deleted some bookmarks on my phone and synced phone and desktop Firefox. I would expect that the deleted bookmarks also disapp… (read more)

I use synching between phone and desktop. I deleted some bookmarks on my phone and synced phone and desktop Firefox. I would expect that the deleted bookmarks also disappear on my desktop FF under "Mobile Bookmarks", but nothing changes. Worse than that, after I added one more bookmark on my phone and synced, the deleted bookmarks showed up again on my phone. It seems the not deleted bookmarks on desktop are transferred again to my phone. This is actually not what I want...

Asked by Walter.Spermann 2 months ago

I am locked out of Google Play Store.

I am locked out of Google Play Store on my Android siince the Covid lock down. I did not update my Gboard in 24 hours because of slow AT&T signal and no wifi. Robe… (read more)

I am locked out of Google Play Store on my Android siince the Covid lock down. I did not update my Gboard in 24 hours because of slow AT&T signal and no wifi. Robertkolkmeier@gmail.com

Asked by robertkolkmeier 2 months ago