All Products Support Forum

I am having different issues with the app, close to everytime i use it. For example, i did a reinstall yesterday because i was not able to open the amazon prime gaming content... i tried to claim some free game content there, i had to login for it which i did, but after that a site showed up wich where written..."Looking for something?"..on Chrome everything worked fine.. there is even more, please contact me

I have a xiaomi pad 5 and when I installed a pwa (freshrss, but I've tried with some other sites that allow it) the scrolling becomes sluggish and unresponsive. If I open the site directly in firefox itself it works perfectly, and the same sites installed on my phone also work well (samsung a52s). Firefox in both phone and tablet is the beta version 127.0b1

Now that firefox Android supports addons, please someone make addons for History export..

Is there any other better way to export history.. I have tried sync.. but there seems to be some limitations in sync, it didn't sync all the history..

Hey 👋🏼

I have an issue with the Facebook 'recent post' feed: Only two posts were displayed in the 'recent post' feed and then a spinning loading symbol is at the bottom - then nothing else is loading on my OnePlus 12 and Google Pixel 6, Firefox version 126.0.

In Microsoft Edge it is working, all posts are loaded correctly, so it seems to be a browser issue.

Does anyone have the same problem? Is there a solution?

It's the same problem as here: https://support.mozilla.org/en-US/questions/1420806

Thanks 🙏🏼 Dresa91

Firefox is my GoTo browser. I appreciate that it is open source and respects privacy and security.

Right now I am struggling with release 126.0 on a Lenovo tablet running Android 13. My issue is the use and access to bookmarks. Unlike previous versions of Firefox there seems to be no way to get a bookmarks toolbar. That was a helpful feature in previous versions. And favorites are not as clean. My hope is that Mozilla will return to a bookmark toolbar.

Regards, Tom

Up until the last few days I had bookmarks, shortcuts etc saved on my phone and Firefox browser. Today I went to click on a shortcut that I regularly use, only to find it had been completely deleted from my phone! How did Firefox get access to my phone to remove these and to completely clear my history, bookmarks, shortcuts etc??? I never gave permission to access or to delete anything from my phone or browser!

Videos are lagging frequently, seems like the fps drops a lot. It usually happens as soon as I pause or skip forward/backward. It doesn't depend on the source of the video, as it is the same for all the websites. My network connection is stable. Pausing or reloading doesn't help, the problem is persistent at all times. I have to skip backwards then forwards to the same spot. I use Samsung Galaxy S20 and Samsung Galaxy Tab S8. Firefox version 126.0 (Build #2016019903)

Hello...my question is if I should go ahead and cancel my account? Ive been hacked and they are even changing my settings - as well as in my add ons. They've even added some that I did not choose. They are adding many site addresses and marking them as trusted when they shouldn't be. I even am not able/allowed to clickk on certain boxes...likke when I try to add a proxy. I think they operate in real time. I just think it mighht be best to cancel for my own security. I don't know what they are capable of doing.

I didn't even create my account. But it had my email addresses. So I changed the password immediately. I know it is some sort of organization because I always receive error messages saying "Access Denied", "Contact your Administrator" or "Contact your IT Department."

Are you at all able to possibly help me? I do plan to file a police report, but it would be very advantageous to me if I could offer them more information and hopefully press charges because this has been going on since I moved to the Netherlands 7 years ago. And no antivirus/antimalware works. Even repairs, factory resets and buying new phones haven't helped me either. As you know, there are very strict privacy laws here.

Ok, thank you very much for your time and any assistance or advice.

I am trying to add some screenshots (where it says to add images) and it won't even allow me to do that.

I have installed Firefox on both my tablet and Phone (Android 13 and 14). I cannot get a QR code on my desktop when I follow the link but I did get a QR code from another source but I was required to give a code on my Microsoft Authenticator but none appeared. I have set up two-stage authentication but am not receiving the required codes. Can you help ?

Thank you

Keith Macdonald

Hey, Can't seem to find the master password feature on android that's on the desktop version. Saw a previous thread from a year ago that implied that it was cause the unlocking of the phone was enough, but that didn't make sense to me, because you have to unlock a computer as well?

I just worry that if my phone gets hacked, they would just be able to easily pull the firefox passwords, and I wouldn't mind that extra layer of protection. Any chance I missed the setting or of this getting added? Or is this something I shouldn't worry about due to the way the data is secured?

Anyway, thank you for any perspectives in advance!

The Salt Lake Tribune apparently uses tinypass.com as part of its reader access to their e-edition. This morning the access was not functioning. Tribune staff says one "must use Chrome or Google" not Firefox. This is from my Samsung phone. I'll have to check whether the Win10 desktop has the problem.

When I click on the scan feature next to the FireFox's search box, FireFox only shows a black screen. Same issue exists when I try to sign in to my FireFox account using the QR code scanner option. My camera outside FireFox works fine.