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  • Archived

Cannot login to Microsoft (in Beta/Nightly)

Link: https://login.live.com/login.srf The input box does not work when clicking. Thus unable to input my login creditials. Works in FF Android 55.1 but not working in th… (read more)

Link: https://login.live.com/login.srf

The input box does not work when clicking. Thus unable to input my login creditials.

Works in FF Android 55.1 but not working in the recent Beta/Nightly 57.0s.

Asked by outloudvi 2 years ago

Last reply by philipp 2 years ago

  • Archived

5 second delay when moving between tabs

When moving between tabs there is a 5 second delay, plus when typing this message, there is a period of about 3 seconds when nothing displays that I've typed. I have trie… (read more)

When moving between tabs there is a 5 second delay, plus when typing this message, there is a period of about 3 seconds when nothing displays that I've typed. I have tried Chrome and don't have any issues there

Asked by geebee10 2 years ago

Last reply by philipp 2 years ago

  • Archived

Firefox Quantum freezing every few minutes

Today I updated to the latest firefox version on Ubuntu Mate. 57.0+build4-0ubuntu0.16.04.5 This supposed to be "most reliable" firefox version keeps freezing every 2 to … (read more)

Today I updated to the latest firefox version on Ubuntu Mate. 57.0+build4-0ubuntu0.16.04.5

This supposed to be "most reliable" firefox version keeps freezing every 2 to 3 minutes (window becomes all dark grey) then it comes back after 20 or 30 seconds. The only other question marked "solved" tells the OP to roll back to an older version. This in my opinion is not a solution.

Whan can I do to collect a log of Firefox and post it here? In order to help you guys figure out the problem?

Asked by mehditlili 2 years ago

Last reply by philipp 2 years ago

  • Archived

after the update yesterday everything clearly is slower??? I was happy with the speed before and your update and slowed the internet down?

Just wanted you to be aware that the automatic update that was just implemented has slowed down my internet significantly to the point that explorer and chrome are faster… (read more)

Just wanted you to be aware that the automatic update that was just implemented has slowed down my internet significantly to the point that explorer and chrome are faster. It was my understanding it was to speed things up???? It has not, I was happy before, will be switching if not fixed soon.

Asked by bdjutt 2 years ago

Last reply by philipp 2 years ago

  • Archived

Refreshed it at least 3 times still slow and stops working than chashes pissing me of!

I been using firefox for years this version sucks slow as molasses in January stops working crashes take way more then 5 minutes to do anything.How or should I go back to… (read more)

I been using firefox for years this version sucks slow as molasses in January stops working crashes take way more then 5 minutes to do anything.How or should I go back to the old version or just use something else!?

Asked by 13Ottawa 2 years ago

Last reply by philipp 2 years ago

  • Archived

Change back to Firefox with Yahoo, with google slow & problems

Downloaded Firefox years ago because it did not use Google. Recently Firefox updated with Google, replacing Yahoo. Since then it has become slow and the new access to Boo… (read more)

Downloaded Firefox years ago because it did not use Google. Recently Firefox updated with Google, replacing Yahoo. Since then it has become slow and the new access to Bookmarks is slow and not as user friendly. Please give us the choice between prior Firefox with Yahoo (which is faster and more user friendly) and the new Firefox with Google. Firefox is not as good with Google. Besides, Google is intrusive.

Asked by ericaw 2 years ago

Last reply by philipp 2 years ago

  • Archived

new firefox quantum 57.0 64 bit dreadfully slow

dear mozilllas, was excited about the new mozilla, but find it dreadfully slow in comparison to the old. A toolbar (gmx) has disappeared as well as the tab carousel, even… (read more)

dear mozilllas, was excited about the new mozilla, but find it dreadfully slow in comparison to the old. A toolbar (gmx) has disappeared as well as the tab carousel, even though I made changes to fix the latter in the settings. new tabs in a window do not display the carousel of most visited tabs, only when I open a new browser window does the first tab show the carousel. pages take a lot longer to load and sometimes loading processes interfere with audio running in the background, creating a nasty robotic sound - for a considerable length of time.

Avira can no longer update and I have exchanged it for avast which seems to cause performance to be even worse.

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any suggestions how to fix this

thanks in advance and cheerioh

Asked by tricity 2 years ago

Last reply by philipp 2 years ago

  • Archived

Downloaded Quantum. Slowest browser ever. Sending this using Chrome.

Installed new Quantum....slow slow slow. Unistalled and did fresh install....same thing. Running Windows 10 64 bit. Running Malware Bytes and Glary Utilities. Anti-Virus … (read more)

Installed new Quantum....slow slow slow. Unistalled and did fresh install....same thing.

Running Windows 10 64 bit. Running Malware Bytes and Glary Utilities. Anti-Virus is Bullgaurd.

Quantum has to be the slowest browser since Netscape.

Asked by boxers10 2 years ago

Last reply by philipp 2 years ago

  • Archived

Firefox doesn't seem to try connecting to any page

Firefox upgraded to 57, and has become totally nonfunctional. Preferences page doesn't load, web developer tools doesn't load, no webpage loads. Disabled all extensions,… (read more)

Firefox upgraded to 57, and has become totally nonfunctional. Preferences page doesn't load, web developer tools doesn't load, no webpage loads.

Disabled all extensions, no effect. Safe mode has no effect. Troubleshooting information and crash reports pages work correctly, however.

I have to use Chrome now. It sucks. All other browsers work fine, zero network problems seen.

Uploading images on this report page doesn't seem to work/takes too long, so nothing added. I'll try to describe: The little spinny bar indicating each tab is loading just goes back and forth forever, with a blank white screen. It doesn't appear to try to actually connect. Web dev tools panel shows, but is totally blank as well, with nothing showing whatsoever.

I'll ping my IT department, maybe something is being blocked, but previous version worked perfectly

Thanks

Asked by JerkyTreats 2 years ago

Last reply by philipp 2 years ago

  • Archived

Firefox quantum hangs when I try to put login data to Bank & other websites and have to force shut down, gone back to Rev56

When I log on to websites requiring login and password details, such as my online banking, Firefox Quantum won't let me put in the login information and just hangs there … (read more)

When I log on to websites requiring login and password details, such as my online banking, Firefox Quantum won't let me put in the login information and just hangs there indefinitely. The only way to get out of the site is to force a shut down with Alt Ctl del. I am using Windows 7 professional. and I deleted the Firefox directory in c:/Program Files after deleting Rev 56 and before loading Rev 57. I have subsequently deleted Quantum and have reloaded Firefox Rev 56 and it all works fine again. Seems there is some major issue?

Asked by AntonyW 2 years ago

Last reply by philipp 2 years ago

  • Archived

Firefox Quantum freezes on loading many pages

Firefox Quantum freezes on loading many pages (i.e. www.nytimes.com). Tried reset with no success. Reverted to 52.5.0 ESR but still no success. Any way to revert to p… (read more)

Firefox Quantum freezes on loading many pages (i.e. www.nytimes.com). Tried reset with no success. Reverted to 52.5.0 ESR but still no success. Any way to revert to prior version of Firefox? Any other ideas?

Asked by jvandermade 2 years ago

Last reply by philipp 2 years ago

  • Archived

Firefox Quantum / 57 won't play videos unless in safe mode

Videos in Twitter, Youtube and Facebook (and I'm guessing any video in any website) will not play on Firefox 57 (they worked fine in Firefox 56). They go in buffering mod… (read more)

Videos in Twitter, Youtube and Facebook (and I'm guessing any video in any website) will not play on Firefox 57 (they worked fine in Firefox 56). They go in buffering mode, the browser freezes for 2-3 seconds, and show a "couldn't play media" error.

I tried disabling all add-ons, and disabling hardware acceleration, I even went on and "refresh"ed Firefox to get a fresh profile with no themes or add-ons at all; they still do the same thing. Oddly, they work fine when I restart Firefox 57 in safe mode. Does safe mode disable something other than add-ons? What might it be? Does anyone else have this problem?

Edit: The problem is solved. It was hardware acceleration. I simply had no idea I had to *restart* to apply it (because there is no such indication next to the checkbox), and that safe mode disables it (because the hardware acceleration checkbox is actually *checked* in Safe Mode).

Asked by Esoppe 2 years ago

Last reply by philipp 2 years ago

  • Archived

Firefox won't launch properly--it flickers full screen then collapses. No toolbars, no controls, nothing!!

I've got a fresh installation of Firefox. It won't launch and remain available--it flashes open, then collapses down to a tiny box or a stripe across my desktop which rap… (read more)

I've got a fresh installation of Firefox. It won't launch and remain available--it flashes open, then collapses down to a tiny box or a stripe across my desktop which rapidly shrinks and disappears. What's wrong; how do I fix this?

Asked by thstearns 2 years ago

Last reply by philipp 2 years ago

  • Archived

Firefox Quantum not connecting.

I just downloaded Quantum to replace standard Firefox on my laptop. The new version opens with all my historical tabs but will not connect to the internet. My computer sh… (read more)

I just downloaded Quantum to replace standard Firefox on my laptop. The new version opens with all my historical tabs but will not connect to the internet. My computer shows a strong connection to my resident WiFi network and I can readily connect via Explorer.

I am sending this help request via my sparate LG pad.

Asked by EJH67 2 years ago

Last reply by Tonnes 2 years ago

  • Archived

The new firefox has brought 3 (THREE) of my computers to there knees is there a problem.

The new firefox has brought 3 (THREE) of my computers to there knees is there a problem. The last version worked just fine and no noticeable seep difference was noted. Th… (read more)

The new firefox has brought 3 (THREE) of my computers to there knees is there a problem. The last version worked just fine and no noticeable seep difference was noted. The PC's are 2 laptops and a desktop. This message is being sent from a Vivaldi web browser

Asked by gwilson 2 years ago

Last reply by FredMcD 2 years ago