• Solved

Lost Firefox Icon

I had been using Firefox on my iPhone for forever. All of a sudden the icon just disappeared, so I can no longer use it as my browser. When I check my apps in Settings,… (read more)

I had been using Firefox on my iPhone for forever. All of a sudden the icon just disappeared, so I can no longer use it as my browser. When I check my apps in Settings, it's there, and checked as my browser, but there's no longer an icon to click on. I went to the app store thinking it had somehow become deleted, and instead of being able to get the app, it just says Open, meaning that it should be on my phone. How do I get the icon back? The way it is now, I can't even delete and re-install it.

Asked by Leslie 1 week ago

Answered by Kiki 1 week ago

Thunderbird and Mailfence

I set up an email address with Mailfence and paid $5 now it says that my trial period has expired and I need to pay to use the account. But this was not very clear when I… (read more)

I set up an email address with Mailfence and paid $5 now it says that my trial period has expired and I need to pay to use the account. But this was not very clear when I signed up. Is Mailfence a paid service?

Asked by isabellapaul 1 month ago

Last reply by isabellapaul 4 weeks ago

Iphone 6 older ios

I have an older iphone6 because my Android broke. I can barely download any as pps do to ios not being new enough. Is there a way I can download Firefox and other apps? … (read more)

I have an older iphone6 because my Android broke. I can barely download any as pps do to ios not being new enough. Is there a way I can download Firefox and other apps?

Asked by Laura 1 month ago

Night Mode/Reader

Hey, not sure if there was an update but night mode/reader is no longer an option available in the bottom right menu. The inverter is my favorite feature; I hope it’s not… (read more)

Hey, not sure if there was an update but night mode/reader is no longer an option available in the bottom right menu. The inverter is my favorite feature; I hope it’s not going away permanently.

Asked by pocketcobra 1 month ago

Last reply by James 1 month ago

firefox ios send data to firefox settings changed

in firefox ios Settings>"Send Usage Data" is enabled. "Studies" is enabled. it's my first iphone (15) and over the last 6 weeks swamped with new stuff to figure out bu… (read more)

in firefox ios Settings>"Send Usage Data" is enabled. "Studies" is enabled. it's my first iphone (15) and over the last 6 weeks swamped with new stuff to figure out but first weeks disabled everything i could to send out my data via IOS and all apps (firefox) and 90% sure i disabled these in firefox to find them now enabled. i've done 3+ IOS and firefox updates, does either go into our settings and re-enable them? is there a list somewhere so we know what to go back in an check after each update? i'm positive updating to IOS 17.4 it turned off my VPN without notification. the apple support told me IOS updates can change preference settings but doesn't know which and we have no control over it. yikes! thank you!

Asked by AlienLanes 1 month ago

Why can I no longer download Firefox to my cell phone without using apple App Store?

I typed my question in the subject line. I want to use Firefox on my new iPhone and can’t seem to download without using the App Store. Is there any way? Goggle is all ov… (read more)

I typed my question in the subject line. I want to use Firefox on my new iPhone and can’t seem to download without using the App Store. Is there any way? Goggle is all over my Apple when I want to be on line Thanks

Asked by mysterydot77 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago