All Products Support Forum

Hello,

In my newsletter subscription options, I did NOT checked the "Firefox Account Tips" option but I keep receiving mail saying this : "You're receiving this email because [edited] @gmail.com has a Firefox account and is subscribed to Firefox Account Tips."

Could you please fix this issue so that I don't receive these mails anymore ?

Thank you in advance,

Mikael

Is there a way for the new window animation in Firefox for Mac to be disabled?

Safari does not do this, but firefox has a... ~100ms animation for new windows that's extremely frustrating for those of us who do not use tabs (Apple's Exposé/Mission Control obsoletes them).

I haven't found a configuration in about:config, although I've been able to disable a few others.

I much prefer Firefox to Chrome and others but whenever I use the google search function in the search bar, ALL the results seem to be USA-based. 100% useless for me, an English-speaking European living between France and England. What do I need to do to my Firefox browser to tell it once and for all that I am not American and nor am I interested in American content?!? TIA KB

guys i need your help

While browsing the web archive, I saw a site called netsacpe archive, after browsing for a bit, I saw a title called Make your firefox browser look like netsacape and I clicked it, it was talking about some add-ons, I searched all of them in firefox add-ons and I couldn't find them anywhere

The add-ons are:

Netscape Link Pad OPML Support Resizeable Textarea restarter Simple Green offical creator:Andy Fraley Splash! Split Browser Stop-or-Reload Button Tab History Tab Mix Plus url fixer

can you help me find?

After updating firefox from version 106 to 107 scrolling and site animations is choppy. 107.0.1 didn't fix the problem.

Device info: OS: Win7 CPU: i5-460M D. GPU: ati mobility radeon HD5650

Adblock is unable to deactivate thumbnails appearing towards the end of a Youtube video! I've restarted FF but result is the same.

What is wrong? Any other alternatives?

I have used both the latest downloads for Firefox and the Private Browsing and have the same problem. Tabs won't open. Even a new tab to open Mozilla support won't open; I had to copy the URL and then open in the Private Browsing program to get in here. Then, the tabs that were already open on various sites freeze. What's going on?

At some point, I have lost the ability to use "Command `" to toggle among open pages: those listed as available in the Windows menu.

Has this function been deleted? Can I restore it? Any assistance appreciated.

If the browser privacy is supposed to block cross-site cookies, EVEN WITH enhanced tracking prevention and permanent browsing mode enabled, why doesn't it do its job? I still have to go in and revoke the cookie and place that address in the "exceptions - cookies & site data" to block and the same address STILL comes right back. If that feature isn't going to work, there's no point in offering it.

I love Firefox (use it on all devices), but unless an option will actually do what it's supposed to do, don't offer it.

I'd like to use different themes for regular Firefox and Private Browsing mode on the same device. It seems like an easy way to keep track of where you are and what you're doing, but I haven't been able to make it work. Is that possible?

Video playback stutters in Firefox and Firefox Nightly but not in an external player (mpv) or Edge. Hardware acceleration on/off makes no difference. Using the latest Radeon driver 22.11.2. Most noticeable during slow pan like this https://youtube.com/clip/Ugkx7jP_XuVB7i-O6ljGHQ_NjPmEakzvD7yM

The video playback stuttering isn't new but I only stated looking into it now. No idea how long it's been like this. At first I thought it might be caused by running my monitors at true 120Hz and 60Hz instead of a fractional framerate but then the stuttering should be visible on other apps too. Switching to a fractional 60 didn't change anything in Firefox.

I am a WordPress website developer and I am trying out the Elementor page builder. When I edit a page in Firefox the Elementor app hangs on loading. Wheb I try to edit the same page in Chrome or Edge Elementor loads as expected. I confirmed this with a different website on a different theme. I performed all optimizations on https://happyaddons.com/fix-elementor-editor-not-loading-issue/and checked all system requirements on https://elementor.com/help/requirements/, but no avail. I cleared the Firefox cache, turned off protection for the site. But with the same settings and environment the pages do load Elementor in Edge and Chrome. Any ideas what else I can try to make this work in Firefox? I use all the newest versions of WordPress, themes, plugins, and the browsers Firefox, Edge and Chrome. Running Windows 11 on a brand new laptop.

Hi Knowledgeable People! I hope someone can help me out here. I'm gonna explain this as best I can and I hope someone can suggest a way to get thru this issue. I am so tired of MS coming in & telling me that they are going to update my system that night when no one will be using it (assuming that I sleep at night). There is only an OK button or the "X" out of the notification (which is what I usually do). There is NO button that says "NO You CAN'T DO it until I say it's OK". I usually then put my POWER option into SLEEP mode. Sometimes I use Task Manager to "crash FF" so I don't lose any tabs from any windows that are open. I've had it work before, but last night I forgot to shut off the WiFi in Windows (not the hotspot)—I'm not even sure that that's the reason it worked the last time.

Here's the usual scenario: I spend 2 days or more on taking a bunch of screenshots from a webinar so I can understand the process that I'm trying to learn. Those screenshots are cropped & put in the application folder (an older version of PaintShop Pro). I use the older version, b/c I can do it much faster than I can in the newer version. They send me this pop-up that they're going to install the updates "when no one's using it after hours."

So surprise, I come out here this morning and I've lost all my work (just under 100 shots) that was located in PSP's temp folder. ALL MY WORK is gone!

What can I do to STOP M.S. from installing updates when I'm not finished with the work I'm doing and I need to go to sleep? Thanks for your help!

I lost my logins out of nowhere, good thing is that autofill keeps working so I can still log in. I don't really get why it happened, but I would like to recover them. I still have all of my bookmarks and history, etc. When I looked out in the profile folder, I found out that the logins.json file actually has all of my logins (halg of them doesn't have the password, but I guess it's because it's encrypted or something), so I don't really get why they aren't displayed when I open view passwords and logins.

I am using facebook messenger to video call. The other person can hear and see me just fine. I can hear them, and I can see myself in the little vanity window, but their picture does not show on the screen.

OK, I am very angry ....

FF asks me to update, when i launch the browser, and it continues doing so when browsing. I HATE THIS BEHAVIOUR and I know how to use a computer.

     I do not need to be mollycoddled by some 2bit computer company that has no idea what Professional computer users need. 
         Bare in mind I am in the mood to migrate away from FF completely without a tick button answer. 
         I am also in the mood to take drastic action if this is not resolved. IT SHOULD BE IN THE SOFTWARE IF I SELECT IT.

I want to use FF without an automatic update, which the software DOES NOT ALLOW (removed threat as per [rules and guidelines here).

I am running FF 107.01 (i don't care if its out of date).

Previous .json answer did not work. neither did going into settings.

only a complete ban on updates will suffice. (i will update myself as i feel like it.) I will not tolerate another answer.

FIX IT NOW!!!!

Hi, I need to install a digital certificate. The instructions I have are... Tools>options>advanced>encryption>view certificates>import but I can't find anything past "tools" Thanks, Katrina