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Thunderbird can't connect to the server

Hello, I have Webmail by Godday. I have been using Thunderbird for many years to connect to my accounts without issue. Past couple days I get an error message saying it… (read more)

Hello, I have Webmail by Godday. I have been using Thunderbird for many years to connect to my accounts without issue. Past couple days I get an error message saying it can't connect to the server. Godaddy says they haven't changed anything. I can log in on Webmail but not with Thunderbird. Thunderbird brings up my mail from before it couldn't log in so I have all my stuff I have saved but I can't get new mail or send mail. I deleted Cache, restarted and all that... Disabled add-ons in trouble shooting mode. Here is what I got. Much appreciated

Asked by zigos77 9 hours ago

delete email in expanded thread deletes other emails in thread and not in thread

Along with most of the world, I hate threads. My normal practice is to keep only the last email in a thread quoting all the contributions, and to delete the rest. Then I … (read more)

Along with most of the world, I hate threads. My normal practice is to keep only the last email in a thread quoting all the contributions, and to delete the rest. Then I have one email with everything about that in it, with a history trail. I've done this for years and years. Then, some time last year, after an update of Thunderbird, everything was in threads. Someone replies to my message, and the thread goes missing from Sent, and appears in Inbox, but not marked as unread - you only see this when you expand the thread. If you reply, it jumps back into Sent. Finding anything is now a time-consuming nightmare. But there also appears to be at least one bug.

Suppose I now go into a thread and delete an intervening email. Thunderbird clears the preview panel of emails. If I click on Sent then back in Inbox, they reappear! But if I'm now confused as to exactly what that delete did to how many emails, I click Edit / Undo Delete. What it seemed to do tonight when I hit the Delete was get rid of a big chunk of the large thread, including some emails I hadn't read yet, and some not in this or other threads! They are not in the Deleted folder - they are gone! I think it has also done this before. What a mess! As for evidence, reproducing it is not something I want to do.

Asked by philkirkley 9 hours ago

Thunderbird emails messed up after last 2 updates

After last 2 updates several emails were showing up as code. I think I have that stopped. But now 1 email combines with many with to & subject correct, but the from &… (read more)

After last 2 updates several emails were showing up as code. I think I have that stopped. But now 1 email combines with many with to & subject correct, but the from & preview is all the same email from Amazon from 2017.As time goes on, it takes over more emails. My phone email is fine, so this is strictly a Thunderbird issue again.I used sfc/scannow & it said it found problems & they were repaired. Now I see a few more emails look like this. I'm about ready to chuck Thunderbird & go back to Outlook. This has been going on for several weeks with the first issue, the combined emails just started today.

Asked by mm71385 13 hours ago

Very slow start up

It takes forever for my home page (MSN) to load when I first start Firefox. Can that process be speeded up? I suspect there's a way to get my home page to load faster. Ca… (read more)

It takes forever for my home page (MSN) to load when I first start Firefox. Can that process be speeded up? I suspect there's a way to get my home page to load faster. Can someone help? Thank you, Firefox.

Asked by sciencemagic 14 hours ago

[SHIFT]+[DEL] doesn't work for multiple messages

[SHIFT]+[DEL] works to permanently delete single messages, but when multiple emails are selected the emails just go to the trash as if I hadn't used [SHIFT]+[DEL]. I hav… (read more)

[SHIFT]+[DEL] works to permanently delete single messages, but when multiple emails are selected the emails just go to the trash as if I hadn't used [SHIFT]+[DEL].

I have not disabled the warning pop up which asks you to confirm that you really want to permanently delete the emails. I get this warning when there is only one message selected but not when multiple messages are selected.

When I look at the trash I see that the selected emails are there instead of being immediately deleted.

I am having this problem in Troubleshoot mode as well. This is in Linux on a Chromebook.

Asked by roy64 23 hours ago

Gmail internet clock is wrong time zone, how to fix

Firefox for Android. Gmail comes in at a different time zone, but my clock is correct. How do I fix it? I have location OFF on tablet and do not want it on. Can I fix… (read more)

Firefox for Android.

Gmail comes in at a different time zone, but my clock is correct. How do I fix it?

I have location OFF on tablet and do not want it on. Can I fix this without turning on the ability to track my device?

Thank you.

Asked by CiaoBella13 1 day ago

Weird scrolling glitches

I have been seeing these annoying colorful dots popping up on websites that ruin the otherwise excellent browsing experience. They sort of move around as I scroll. They a… (read more)

I have been seeing these annoying colorful dots popping up on websites that ruin the otherwise excellent browsing experience. They sort of move around as I scroll. They aren't limited to specific websites and show up randomly.

When they strike, certain site elements disappear too - like the social sharing badges in the screenshots I've attached.

Thought it was a temporary problem that'd be fixed with an update but it's stuck around for months now.

Anyone else facing this problem?

Asked by Zohaib Ahmed 2 days ago

The Macbook Air trackpad doesn't work on Gmail

Hi there, I just started using my new MacBook Air, and when I try to use the trackpad to open read Gmail or click the calendar icon on Firefox, it doesn't respond. It wo… (read more)

Hi there,

I just started using my new MacBook Air, and when I try to use the trackpad to open read Gmail or click the calendar icon on Firefox, it doesn't respond. It works on Safari.

As per the photo, I try to click the calendar icon to open up my calendar and nothing happened.

Asked by irwin8417 2 days ago

Firefox Facetime Unable to stop Screen Sharing

I have a 2019 Macbook Pro 16" and whenever I share a FireFox window on facetime, I'm unable to stop sharing it until I end the Facetime call. Even then, the sharing scre… (read more)

I have a 2019 Macbook Pro 16" and whenever I share a FireFox window on facetime, I'm unable to stop sharing it until I end the Facetime call. Even then, the sharing screen notification still appears in the top right in the menu bar and I'm unable to share my screen for future Facetime calls unless I restart my laptop (thus removing the problem). Is this a known issue, and is there a way to fix it other than restarting my laptop?

Video of issue Video of issue

Asked by clayeddy00 3 days ago

Samsung Internet keeps becoming the default browser

I'm using Samsung Galaxy S24 Ultra. Is there a way to prevent Samsung Internet from changing my default browser from Firefox? This problem has recently cropped up. Some a… (read more)

I'm using Samsung Galaxy S24 Ultra. Is there a way to prevent Samsung Internet from changing my default browser from Firefox? This problem has recently cropped up. Some apps may have a link to a website in their menu. Even though I set Firefox to be the default, if I select one of those links, up pops the welcome screen for Samsung Internet. The default setting is now Samsung Internet again. It's quite annoying. I've posted to the Samsung community but haven't had a reply that works. I've tried everything that an experienced Android user would know, but nothing has worked. Thanks for any assistance!

Asked by Mike J 4 days ago

Staying in Icloud.com mail

To check my icloud email, I log into icloud.com, enter my password, got through a two step authorization process and ask to stay signed in. I successfully access my emai… (read more)

To check my icloud email, I log into icloud.com, enter my password, got through a two step authorization process and ask to stay signed in. I successfully access my email messages. When opening a message that has a hyperlink, I lose the iclolud connection. The link opens in a new browser window, but when i return to the email I am frequently signed out. Apple support does not know what the issue is; they suggested a different browser. This does not seem to happen with Microsoft Edge - and I don't want to use it.

Thanks for your help David Bartold; dwb0224@icloud.com

Asked by dwb-nena 4 days ago

Wrong century showing for all messages before today

I have just done a clean install of the latest Thunderbird on Mac, and connected via IMAP to a pre-existing (although admittedly very large) mailbox. My problem is that … (read more)

I have just done a clean install of the latest Thunderbird on Mac, and connected via IMAP to a pre-existing (although admittedly very large) mailbox.

My problem is that every single message apart from the ones received today shows a date that is wrong by nearly 600 years for both the Date and Received columns: e.g. from the year 1403 instead of the year 2024.

I am attaching two screenshots, the first shows a message received today that shows correctly (I am UTC+1, so 00:29 is correct). The second shows a message received an hour earlier where the date and received columns show 13/02/1403 at 23:30 instead of the correct value that appears in the Date header of the message of 02/05/2024 (all dates in DD/MM/YYYY because of my locale).

Does anybody know what is causing this? When I try connecting with other IMAP mail clients such as Outlook/Mac or K9/Andoid I do not see any problem with the displayed dates.

Asked by Tristan Roddis 4 days ago

Keystrokes missed when typing on a web text fields

When I try to type on input fields on certain websites, many keystrokes are not registered by Firefox. Mi device is a Redmi Note 12 Pro 5G with Android 14 (HyperOS 1.0.3… (read more)

When I try to type on input fields on certain websites, many keystrokes are not registered by Firefox.

Mi device is a Redmi Note 12 Pro 5G with Android 14 (HyperOS 1.0.3.0.UMOEUXM), Firefox 125.3.0 and Gboard 13.4.07.5593884O4, but this issue already happened back in the MiUI age and with previous versions of Firefox.

See link to a recording of the issue where I typed firefox and got "rf". https://ufile.io/ii9gu7a3

It is probably related to trying to type while part of the website (ads) is still being loaded.

Asked by msazator 4 days ago

Youtube dose not load - Twitch uses an redicules amount of computer resources

I'm about to give up on Firefox. While Firefox is the browser of my choice, its bugs are a constant source of frustration. When navigating on YouTube, I'll suddenly have… (read more)

I'm about to give up on Firefox.

While Firefox is the browser of my choice, its bugs are a constant source of frustration. When navigating on YouTube, I'll suddenly have it stop loading properly and just load more or less blank. You can see this in the image attached. To rectify this problem, I'll need to quit Firefox completely and run a cleaner (WiseCleaner, in my instance) so that it loads correctly again. This happens across several computers I have.

As I game, I usually dual-monitor to watch things on YouTube or Twitch simultaneously. When watching Twitch with Firefox, I noticed that the video would stutter or freeze while the audio continued. I checked Task Manager and found CPU usage to be extremely high. I cannot recreate this problem now as my second monitor is in the repair shop.

Firefox is one of the only few alternatives to a Chromium-based browser. As I don't like Google policies on ad-blockers, tracking, and so on, I'd like to stay away from anything Chromium-based. But it's becoming increasingly difficult to do so, as the user experience in Firefox is so bad, especially when using YouTube, one of my main browsing activities.

I tried turning off hardware acceleration, but this did nothing. I've reinstalled Firefox, but as this happens across several unconnected browsers, I cannot think this is a local problem. What to do?

Asked by Andreas Risdalen Ekrem 5 days ago

Hanging problem

My laptop lost power mid-session and since then Firefox hangs after opening and becomes unresponsive. Can’t do anything on it. Troubleshoot mode does the same. Booted up … (read more)

My laptop lost power mid-session and since then Firefox hangs after opening and becomes unresponsive. Can’t do anything on it. Troubleshoot mode does the same. Booted up my computer in safe mode, no change.

I’m guessing a reinstall would fix it but I had a bunch of tabs open that I’m really trying not to lose. And I didn’t have an account to save them, I’ll rectify that after this.

Asked by jasonthe123 6 days ago