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can't adjust magnification to see the full page

I have to use Firefox to access my bank accounts as my version of chrome is no longer supported. However the magnification of the pages is too great in Firefox for me to … (read more)

I have to use Firefox to access my bank accounts as my version of chrome is no longer supported. However the magnification of the pages is too great in Firefox for me to use full page options. How can I reduce magnification of a Firefox page?

Asked by cvcrook307 3 months ago

Last reply by welchia 3 months ago

Video Content (Twitter/X, Youtube, Previews) Stop Working

So I just picked up a new laptop (ASUS Vivobook 16x), and everything is fresh on it. Additionally, this only affects some video content in Firefox, with Edge browser unaf… (read more)

So I just picked up a new laptop (ASUS Vivobook 16x), and everything is fresh on it. Additionally, this only affects some video content in Firefox, with Edge browser unaffected. In brief, what is happening is that within a couple hours of having the browser open, certain video content stops working, specifically Twitter/X videos just spin, YouTube previews stop working, and videos continually load. Netflix videos continue to work, but hover previews stop functioning. I even check the 'Stats for Nerds' on YT and it shows 0 KB network activity in Firefox.

I've tried every basic action I can think of:

  • Turning off extensions (only use Ublock and Bitwarden)
  • Browser Refresh (x3)
  • Reverting from 120.1 to 120.0, and now 199.0.1
  • Clearing the browser cache
  • Reinstalling NVidia and Intel Drivers
  • Running in Safe Mode

Only by doing a refresh or completely closing/opening the app gets videos to function again. This doesn't affect the old laptop or my desktop, which makes me think it's a rogue driver--but then why would Edge function without error over the same period of time?

Are there any settings to play with in the browser that can help diagnose?

Asked by madekatsu 4 months ago

Last reply by Alexander Thomas 3 months ago

Hiding and unhiding tabs

Firefox has started hiding all tabs in a window except the active tab. This has happened in two different windows. I have no idea how to hide tabs and don't want to. H… (read more)

Firefox has started hiding all tabs in a window except the active tab. This has happened in two different windows. I have no idea how to hide tabs and don't want to. How can I unhide the tabs. When I try to do it one by one, the first tab rehides when the 2nd one appears. Can I unhide multiple tabs at once? Do I have to unhide them one by one, and if so how? How do I stop Firefox from hiding tabs?

Asked by mbxls 3 months ago

Last reply by zeroknight 3 months ago

FF Invalid URI. Load of media resource %S failed

Firefox since 102 or 103 has a giant issues with gifs, movies ect after resuming from hibernation. In the Dev mode there are errors like this: MediaLoadExhaustedCandidat… (read more)

Firefox since 102 or 103 has a giant issues with gifs, movies ect after resuming from hibernation. In the Dev mode there are errors like this:

MediaLoadExhaustedCandidates = no any media can be loaded

Invalid URI. Load of media resource %S failed

Why does it happen only in firefox? Even in FF 120 Windows.

Asked by agressorini 4 months ago

Last reply by zeroknight 4 months ago

Downloads bug

Hello, I made a download 10 months ago, it failed OK. But every other week that same old download keeps on restarting and failing.. its some kindof bug. It then piles … (read more)

Hello,

I made a download 10 months ago, it failed OK.

But every other week that same old download keeps on restarting and failing.. its some kindof bug.

It then piles up with all failed downloads from the last year and they all try to load again and again automatically.

I tried to reinstall firefox and all but its a weird bug.

I have screenshots if needed.

Best regards

Alex

Asked by Alexandr Beloborodov 4 months ago

Last reply by cor-el 4 months ago

organizing bookmarks

The official instructions say to put a bookmark in a folder click on three dots, click to edit, then click on either a particular folder or some non-existent generic fold… (read more)

The official instructions say to put a bookmark in a folder click on three dots, click to edit, then click on either a particular folder or some non-existent generic folder button. In my version of android Firefox, neither alternative is possible. If I go from the edit bookmark screen to the preceding general screen (where the folders are listed) and click on a folder, both happens, the bookmark is not transferred to the folder. As for the second, one is told to open the edit function and then click on the folder button. But there is no folder button. How to do it? I'm running android 14 on a Galaxy A14.

Asked by Roob 4 months ago

Last reply by Paul 4 months ago

I can't turn off the 'browser.tabs.unloadOnLowMemory'

I followed the instructions at [[Unload inactive tabs to save system memory in Firefox|https://mzl.la/3AdRbLx]] but I still occasionally see the tab refresh when I select… (read more)

I followed the instructions at [[Unload inactive tabs to save system memory in Firefox|https://mzl.la/3AdRbLx]] but I still occasionally see the tab refresh when I select it. I start with a search on Bing, click an article to open a tab, follow links from there, back to the first tab and select another. I repeat this until there are several tabs open. Sometimes the page refreshes when I switch back to one that I previously reviewed. Is that controlled by the option browser.tabs.unloadOnLowMemory? if so, it doesn't appear to be working. [Edit] - The last time this happened I checked my system and found 10gig used of 64gig installed. I'm using the most current version of FF 120.0.1 on Windows 11 Pro v 22H2.

Asked by mikebaker193 4 months ago

Last reply by cor-el 4 months ago

Hello, always when want to use the Website "Weather.com" my tab brakes down

Always when want to use the Website "Weather.com" my tab brakes down with the announcment" Der Tab ist gerade abgestürzt" which means: the tab just crashed. I do not know… (read more)

Always when want to use the Website "Weather.com" my tab brakes down with the announcment" Der Tab ist gerade abgestürzt" which means: the tab just crashed. I do not know why this happens. Does anybody has a suggestion what I can do? I use a MacBook pro from 2015 with OS 12.7.1 and Firefox 120.0.1 Thanks so far Tobias

Asked by ludig 4 months ago

Last reply by zeroknight 4 months ago

Can't stream Peacock anymore

Until the most recent update, which came along with a Microsoft update, I was able to stream Peacock.com but now I'm getting an error message that my system configuration… (read more)

Until the most recent update, which came along with a Microsoft update, I was able to stream Peacock.com but now I'm getting an error message that my system configuration isn't compatible with Peacock. I have also had issues with YouTube, which keeps telling me that I have to disable adblockers - which I'm not running. I had another unrelated problem that I fixed by doing a system restore to before the Microsoft update, so there should be no issues with that end of things. It has to be Firefox because I can still stream Peacock on Microsoft Edge.

So, does ANYONE have any idea how I can fix this problem? I much prefer using Firefox to Edge and I don't use Chrome.

Thanks.

Asked by Jeff Reding 4 months ago

Last reply by zeroknight 4 months ago

Can Not Copy Text On Android.

I am using a samsung phone. When I try to copy a text from the firefox focus browser, only one word can be copied at a time. This problem does not occur when using any ot… (read more)

I am using a samsung phone. When I try to copy a text from the firefox focus browser, only one word can be copied at a time. This problem does not occur when using any other browser or app in my phone.

Asked by vibudanimsara 4 months ago

Last reply by Paul 4 months ago

how to set dark mode for everything on my screen

Dear Community, Just like to ask how I could get Firefox to show a dark mode for all apps that I open, please? I know that changing the settings on Firefox to Dark make… (read more)

Dear Community,

Just like to ask how I could get Firefox to show a dark mode for all apps that I open, please? I know that changing the settings on Firefox to Dark makes the browser show only a dark mode. However, when I search for other sites, they show up as a white background. How can I change this, please?

Marek

Asked by MAREK_WES 4 months ago

Last reply by Paul 4 months ago

crashing

Constantly crashes with the latest 3 updates. Not sure if it's on your end or the providing web sites not knowinghow to program for Android phones. Too many non sta… (read more)

Constantly crashes with the latest 3 updates. Not sure if it's on your end or the providing web sites not knowinghow to program for Android phones.

    Too many non standard screen resolutions out there for each phone???

Guesses...???

Asked by Miniwatt Studio 4 months ago

Last reply by Paul 4 months ago

Repeated login prompts after successful login to password protected website

Greetings... On a daily basis, I access a group of websites that use the same username and password for login, so logging into one of the websites automatically enables … (read more)

Greetings...

On a daily basis, I access a group of websites that use the same username and password for login, so logging into one of the websites automatically enables my access to each of the group websites, as a result of a cookie created by the initial login. As a result, I encounter only one login challenge as I actively access each of the group websites.

However, beginning in October, I began to experience repeated login challenges after I had successfully logged into one of the group websites. The repeated login challenges occur randomly whenever I selected a hotlink within the website. The repeated login challenges occur either within the website that I initially logged into or one of the subsequent group websites that I selected to access.

The only changes to my Firefox web browser have been the periodic version updates. I have tried making changes to the Firefox Privacy & Security settings, but the repeated login challenges continue.

I have also contacted the group websites support and advised them of this problem, but they have been unable to provide any assistance.

Could the repeated login challenges be caused by a periodic version update to my Firefox web browser? If not, then what else might be the cause?

Thank you in advance for your help!

Asked by Ted Benjeski 4 months ago

Last reply by cor-el 4 months ago

my computer died and my bookmarks have disappeard from mozilla

My computer died. I was using windows 10. On my new computer (windows 11) my old bookmarks are not on the mozilla browser where they used to be. Can I get them back? … (read more)

My computer died. I was using windows 10. On my new computer (windows 11) my old bookmarks are not on the mozilla browser where they used to be. Can I get them back?

Asked by brennerj71 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

phone hacked

My phone is hacked through my formal email,the email is disabled already,the hacker of my email used another email for my recovery which I don't have access to. The hacke… (read more)

My phone is hacked through my formal email,the email is disabled already,the hacker of my email used another email for my recovery which I don't have access to. The hacker has been remotely controlling my phone since August and I haven't had my privacy. The encrypted files on my phone and all the legal made on my phone was done by the hacker because the hacked email is my business email which I puts all my data into. They hacked the email,used the email for frauds and encrypted the email and make it look like I am the one did it. Please safe me from the hacker please. When I signed up new email,the same thing keep happening. It's frustrating and stressful not to have a privacy. I am not working under any organization,I am self employed and I am from Nigeria. Am a priest,a guidance counselor and a business man. I am a family man, married with a kid. Please help me Mozilla. You have been helping me, please continue helping me and help me fully please. I have deleted the encrypted files but it will still comes back but these are the what I saw on my phone settings which I know that is not normal.

Asked by omocissethepriest 4 months ago

Last reply by Paul 4 months ago

I am having trouble getting to the metamask extension moz-extension://57b2bd83-ca73-4baa-8635-f86eedf9fa4b/home.html#unlock

I am having problems accesing the extesion .. moz-extension://57b2bd83-ca73-4baa-8635-f86eedf9fa4b/home.html#unlock ...... and logging in to my meteamask account ...(pub… (read more)

I am having problems accesing the extesion .. moz-extension://57b2bd83-ca73-4baa-8635-f86eedf9fa4b/home.html#unlock ...... and logging in to my meteamask account ...(public) 0x6ce8ce7f6f15283d67b4478d2d501e9dc9c55c4f A Goldby Thank you A Goldby

Asked by ajgoldby.cornucopia 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago