All Products Support Forum

Hotmail (Outlook) search function has not been working for months. I signed in using Chrome and no problem.

I realized search in my hotmail account was not working maybe 6 months ago and I've been finding ways to work around it, but today, i got upset and tried to figure out what was wrong. I signed out and signed in. I googled what to do, updated Firefox, to no avail. Then I read to try another browser. Chrome worked fine for outlook/hotmail search function.

I need this search function. I prefer Firefox. let me know if it can be fixed?

Comments on YouTube videos are no longer visible after Firefox version 115.10esr update. They do however work on my other computer which also has Firefox but not an esr version since it has a more current version of windows. I tried deleting all cookies and cache, starting in safe mode, disabling ad-blocking on YouTube but nothing worked. I'm thinking of rolling back to the previous update but would rather have this problem fixed.

My Thunderbird has been working properly for about 30 years, but now refuses to open. Message received says 'Authentication failed'. This happens repeatedly (for at least 20-30 times) and appears to relate to my password. It suggests 'Retry' or 'Enter new password'. The 'Retry' repeats as before so I check the Saved Passwords and enter the one saved. I get the same message. I am using Version 115 and have been for some time.

Could this be related to a change of Profile? There must be a way to reset the password? I have checked all the settings and no errors appear, all settings confirmed.

I have thought about a Recovery Mode and seem to remember seeing a message that I do have that. I just don't know how to access it.

mouse pointer is nice size in general but becomes VERY small when I go into websites. this happens when i use either floorp or firefox but is fine when i use chrome( would rat5her not use google). i just don't see where I can fix this in Firefox settings

MacOS Sonoma 14.4 seems to have broken a number of apps. AFter updating to Sonoma 14.4 I experienced a great number of crashes with Thunderbird, so I completely uninstalled Thunderbird and removed all traces of plists, Application preferences, everything, reinstalled Thunderbird, and added back the two email accounts I use with it.

It now takes up to 30 seconds to start up Thunderbird, after which it happily no longer crashes, but obviously the startup time is unacceptable. I experience the same problem with Typora, and the developers there informed me that they believe the problem is with a Sonoma change that broke WebKit. I don't know if Thunderbird still uses Gecko or if the new version is WebKit. Please let me know if other Sonoma users have reported this problem or if it's just my system.

I used to have no problem opening messages.google.com/web/conversations to link my messages to my Pixel phone. Just recently the site will not open in Firefox. Not an error message, it just won't open the page.

For a few weeks now, FIrefox will not play DRM content video on this computer. I have tried all the suggested solutions and none have worked. Also, I uninstalled and reinstalled Firefox, but the problem remains. I am very frustrated with this problem and am ready to get rid of Firefox permanently on ALL our computers unless this can be fixed.

Thank you in advance for your assistance.

Every time a youtube video is placed on landscape mode on the firefox app of my android phone it becomes a single blurred image with the audio playing as normal.

Youtube seems to work fine on other browsers and I have tried all basic fixes, like deleting cache/data/reinstalling app etc. Appreciate any help.

Edit. Okay I managed to fix the issue so I'm adding the solution here in case anyone runs into this problem. Apparantly youtube playback decided to enable "ambient mode", a feature I didn't even know existed and seems to not play well with a phones resolution.

Just click the settings gear while the video is playing in landscape (mine is on the top right) and disable the "Ambient mode" feature.

Hope this helps.

Hi, my proxy configuration settings got selected to No proxy and I'm unable to update it to auto proxy/manual proxy configuration settings as you can see in the below image, the pop got disabled and unable to select other options.

Steps to replicate 1.open fire fox browser 2.click on settings 3.select general >> Network settings 4.Click on settings

Actual result: unable to edit the proxy configuration settings got selected to no proxy and editing is disabled

Expected result: should allow user to select the below configuration options i. Auto detect proxy settings for this network ii.use system proxy settings iii.Manual proxy configuration

Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.gmail.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

What can I do?

I am writing to seek assistance regarding a challenge I have encountered while attempting to install a custom add-on from a file.

I have followed the steps to enable the debug menu on Firefox Nightly, and I have also successfully downloaded the custom add-on in XPI format to my mobile device. However, upon navigating to the Add-ons settings, I am unable to locate the option to install the add-on from a file.

I have reviewed the official documentation and community forums for guidance, but I have not found a solution specific to my situation.

Could you kindly provide detailed instructions on how to install a custom add-on from a file on Firefox Nightly for Android? If there have been any recent changes or updates in this regard, I would greatly appreciate any information or resources you could share. Thank you for your time and assistance. I value the work Mozilla does to enhance the Firefox experience and am eager to resolve this matter.

Best regards, Saad

I have been using Thunderbird for years to access several @charter.net email addresses, lately administrated at Spectrum, which took over Charter. Everything was working normally until today. I can still receive emails, but when I send, I get an error message asking for a password: "password required for outgoing SMPT server" Manually entering a password in that error message box doesn't help. Spectrum support is not helpful beyond confirming that my email sends and receives normally as long as I access it on their website. Three clues: 1) Spectrum recently announced "new and improved" email. 2) One customer service person described my email addresses as "legacy". 3) My gmail address sends and receives just fine from Thunderbird as usual. Any insights appreciated! Thanks!

hello i just wan.t to no wan.t going on it just wan.t let me in to my emaill it well let me in to my phone but want let me go in to the emaill is Firefox playing up to night its comeing up with errors but its working becus im sending you this

mr stephen bird