All Products Support Forum

Hello Good People,

I installed Firefox a few days ago and it was looking good. I don't like that icon in the top-left hand so I right clicked it and removed it. All was good. However, today there is a blank black space in the corner as if the icon was back (but without an actual icon). It's only a small thing but it bugs me. I want the tabs to be shifted all the way over to the left like they have been up to today. It's triggering my OCD. Anyway, any advice appreciated.

Best Wishes

Matt Hammond

I want to enable cookies for outlook and google, the rest I dont want.

I have attempted to look at the cookie's url for outlook and add that to the exception list, but outlook still harasses me with its annoying 2fa

How do I find the actual address to put in the exceptions list to stop this issue?

Please see the attached image.

Firefox believes I have a security key.

What is a security key? Where do I find it? Why does Firefox think I have one?

And why is there no helpful information to explain this confusing UX?

Hello support,

is there any way (other than the one plugin I found that did not work for some reason) to adjust firefox' general brightness (or that of an individual tab) ?

Also changing my monitors brightness would not work for me as I am trying to test a website I develop (using firefox to visualize it) and it is rather just the large difference between my editor (which's brightness you can not adjust) and the browser that is very unpleasent when I switch back and forth (like when trying to fix a bug).

Kindest regards.

Jonas Behr

System OS: Debian (codename: bookworm) Problem description:

I had installed a fresh version of Firefox and it's keeping to crash the pages (Error: The page has crashed) without any reason. Any troubleshoot methods (including clearing the cache, cookies, history and even restarted the network and pc.... only to fail and keep having same issue.

I had checked if there is no problem with the opened website in another web browser and in it the page was working correctly.

The issue persist from several versions of Firefox

Hello

I want to use extension xpi's from a shared external folder over multiple Linux profiles. So i examined the profile folder and found extensions.json. Though i can't find any documentation to it's keys online.

There's "rootURI:" with a "jar:file://path/to/extension.xpi!/", so i tried just replacing the path with the shared one. Though i observed that just makes firefox replace the path with the current one. So i examined further and found the "location:" key with the default value "app-profile". So my guess is, there's other values for other usecases, right?

So, in summary, what i need is:

• documentation to extensions.json keys or possible values to "location" key.
• if that isn't intended/doesn't work, how i can achieve my goal otherwise.

And please don't suggest the sync feature, that doesn't work for my usecase.

I am trying to use a <select> tag to display a color selector. So each <option> has a background color to match its displayed text:

```<select id="strokeColor" name="strokeColor" style="width: 10em;">

             <option value="black" style="background: #000000; text: #FFFFFF">
                     black
             </option>

<option value="aqua" style="background: #00FFFF">

                     aqua
             </option>

<option value="blue" style="background: #0000FF">

                     blue
             </option>

<option value="brown" style="background: #A52A2A">

                     brown
             </option>

<option value="gray" style="background: #808080">

                     gray
             </option>

<option value="green" style="background: #00FF00">

                     green
             </option>

<option value="magenta" style="background: #FF00FF">

                     magenta
             </option>

<option value="orange" style="background: #FFA500">

                     orange
             </option>

<option value="purple" style="background: #800080">

                     purple
             </option>

<option value="red" style="background: #FF0000">

                     red
             </option>

<option value="white" style="background: #FFFFFF">

                     white
             </option>

<option value="yellow" style="background: #FFFF00">

                     yellow
             </option>

<option value="#000000" selected="" style="background: #000000">

                     #000000
             </option>
         </select>```

On Chrome this displays as expected:

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-04-18-22-02-25-eebbd5.png

But on Firefox the background colors are ignored:

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-04-18-22-02-35-bd90ee.png

How can I get Firefox to display the background colors?

Hello, have been scratching my head for a while on this one. Have a freshly setup install of Debian 12, using Sway (wayland) as my Window Manager. I am really struggling with slowness in Firefox, page loads take easily 15 seconds whereas loading the exact same page in another window at the same time with Chromium Debian build has near instantaneous load times. I've tried the following troubleshooting steps: - Created a new firefox profile - Tried "Troubleshooting Mode" in Firefox - Disabled ipv6 in firefox about:config and in Debian - Tried different DNS servers - Tried different non-debian specific builds of Firefox - Tried Firefox Beta and Firefox Nightly for Debian

None of these steps made any difference, and Chromium has continued to be significantly faster. Am really stuck here and would love to get to the bottom of this as Firefox is the only browser that works with a HiDPI display in Sway without blurryness. Happy to provide any and all diagnostics and reports that are needed. Thanks in advance!

EDIT: It seems to be some kind of networking issue, using a VPN solves it. But still doesn't explain why Chromium would behave differently.

I use firefox on fedora 38 and after update firefox about a month ago . i got this error when use private mode ,for thai languge it just error but in normal mode it ok .

browsing website (reddit or amazon for example), the window scrolls to the top every time I move the mouse. doesn't happen all the time though, and only in Firefox. I've serached the internet and can't find anything related. Please help

mouse pointer is nice size in general but becomes VERY small when I go into websites. this happens when i use either floorp or firefox but is fine when i use chrome( would rat5her not use google). i just don't see where I can fix this in Firefox settings

latest 124.0.2 causing severe problems, it will near instantly bloat to fill all RAM and SWAP even in safe mode causes system load over 24! only solution is to reboot very problematic on for ex: https://epg.pw/xmltv/epg_CA.xml hard to get a screencap since system is nearly totally unresponsive. RAM is ok SSD is ok MX Linux is ok

When I pause a video (any site) and go to another tab / stay on the site, after a seemingly random amount of time the video starts playing again.

I'm using latest Firefox on Ubuntu 22.04 (snap).

I've tried (didn't work):

• Disabling media hardware controls through about:config
• Disabling autoplay through about:config

When the little yellow man is placed on to the map, and a direction arrow is clicked, the view just continues to spin round. Clicking on the 'X' in the top right hand corner terminates street view. This does not happen with other browsers.

My OS is Debian 12, Firefox is the latest version 115.9.1esr (64bit).

So I have an Excel workbook in my onedrive from MS, It was working fine on my firefox browser in my Ubuntu OS, last week it started to delete my cell's information whenever I pressed the enter, tab or arrow keys, I contacted the MS support and they get me to opened the same file on a chrome browser and worked fine... I still want to use my firefox browser but this problem is very annoying, please help me sort it out!!!

TB v115.9.0 unwanted https: links have started to appear in most relevant text of TB emails that I receive (underlined and in blue)

Home <https://xxxxxxxchen.co.uk/> -- a quick and easy meal <https://xxxxxhen.co.uk/air-recipes/>? these two links were not included in the original messages. any advise please?

Hi,

Some websites still managed to smuggle in popups despite all the blockings. I use as add-ons: privacy badger, no-script, ublock origin and recently tried popup blocker (strict) and even have the 'block pop-up windows' enabled. I also tried to fiddle around in ´about:config´ but nothing helps. I think it's a recent occurrence as I don't remember having this problem, let's say, a couple of months ago.

The funny thing is that this problem doesn't occur in opera-browser (in which I hardly use extensions).

The websites that this occurs are: arabicpost.net (a pop-up will occur about 10 sec after right-clicking a new tab). focus.de (a video pop-up will occur if there's a video in it). Again opera-browser blocks all of this. I expect there will be other websites to add in the future.

Please help. S.O.S. -> g.o.i.n.g..i.n.s.a.n.e!

#!/bin/bash

# Verzeichnis erstellen
mkdir FoxyAddOnFirewall
cd FoxyAddOnFirewall || exit

# package.json erstellen
cat <<EOF > package.json
{
  "title": "Foxy AddOn Firewall",
  "name": "foxy-addon-firewall",
  "description": "A Firefox addon to control internet access for other addons",
  "author": "Your Name",
  "version": "1.0.0",
  "license": "MIT"
}
EOF

# background.js erstellen
cat <<EOF > background.js
var permissionManager = Components.classes["@mozilla.org/permissionmanager;1"]
                        .getService(Components.interfaces.nsIPermissionManager);

// Addon-Liste abrufen
function getAllAddons() {
    var {AddonManager} = Components.utils.import("resource://gre/modules/AddonManager.jsm", {});
    return new Promise(function(resolve, reject) {
        AddonManager.getAllAddons(function(addons) {
            resolve(addons);
        });
    });
}

// GUI aktualisieren
function updateUI() {
    getAllAddons().then(function(addons) {
        var addonList = document.getElementById("addon-list");
        addonList.innerHTML = ""; // Zurücksetzen der Liste

        addons.forEach(function(addon) {
            var listItem = document.createElement("li");
            listItem.textContent = addon.name;
            
            var blockButton = document.createElement("button");
            blockButton.textContent = "Block";
            blockButton.addEventListener("click", function() {
                blockInternetAccessForAddon(addon);
            });

            listItem.appendChild(blockButton);
            addonList.appendChild(listItem);
        });
    });
}

// Internetzugriff für ein bestimmtes Addon blockieren
function blockInternetAccessForAddon(addon) {
    var host = addon.getResourceURI("").host;
    permissionManager.remove(host, "allAccess");
    console.log("Internetzugriff für " + addon.name + " wurde blockiert.");
}

document.addEventListener("DOMContentLoaded", function() {
    updateUI(); // GUI beim Laden der Seite aktualisieren
});
EOF

# index.html erstellen
cat <<EOF > index.html
<!DOCTYPE html>
<html lang="en">
<head>
  <meta charset="UTF-8">
  <meta name="viewport" content="width=device-width, initial-scale=1.0">
  <title>Foxy AddOn Firewall</title>
  <link rel="stylesheet" href="style.css">
</head>
<body>
  <h1>Foxy AddOn Firewall</h1>
  <p>Welcome to Foxy AddOn Firewall!</p>

  <h2>Installed Addons:</h2>
  <ul id="addon-list">
    <!-- Addon-Liste wird hier eingefügt -->
  </ul>

  <script src="background.js"></script>
</body>
</html>
EOF

# style.css erstellen
cat <<EOF > style.css
body {
  font-family: Arial, sans-serif;
  background-color: #f0f0f0;
  text-align: center;
}

h1 {
  color: #007bff;
}

h2 {
  margin-top: 20px;
}

ul {
  list-style-type: none;
  padding: 0;
}

li {
  margin-bottom: 10px;
}

button {
  background-color: #007bff;
  color: white;
  border: none;
  padding: 5px 10px;
  border-radius: 5px;
  cursor: pointer;
}

button:hover {
  background-color: #0056b3;
}
EOF

# manifest.json erstellen
cat <<EOF > manifest.json
{
  "manifest_version": 2,
  "name": "Foxy AddOn Firewall",
  "version": "1.0",
  "description": "A Firefox addon to control internet access for other addons",
  "icons": {
    "48": "icon.png"
  },
  "permissions": [
    "management"
  ],
  "browser_action": {
    "default_popup": "index.html",
    "default_icon": "icon.png"
  }
}
EOF

# Icon herunterladen
wget -O icon.png "https://img.icons8.com/ios-filled/50/000000/firewall.png"

# Installationsanweisungen anzeigen
echo "FoxyAddOnFirewall wurde erfolgreich initialisiert!"
echo "Um das Addon in Firefox zu installieren:"
echo "1. Öffnen Sie Firefox und geben Sie 'about:debugging' in die Adressleiste ein."
echo "2. Klicken Sie auf 'Dieses Firefox installieren' unter 'Temporäre Add-ons laden'."
echo "3. Navigieren Sie zum Verzeichnis 'FoxyAddOnFirewall' und wählen Sie die 'manifest.json' Datei aus."
echo "4. Das Addon wird nun installiert und kann verwendet werden."

hi,

When can we have firefox with translation set OFF by default?

I mean, it's pretty unfair that intelligent people have to keep turning off the dumb translator... all the time... We need a setting, openly available, in the Edit/Settings menu, where it belongs, an option to switch it off. In fact, when it first asks if we want a page translated, we need an option: never ask this again...

All we can see is "go under the hood of firefox, config:option, go into the about:config section where 10 of 10 million people will ever get... and there find your way to disable this horrible translator". When can we expect an option in the pop-up: "never ask me this question again"?

The translator in this offensive form has been around since 2023... I seems high time we didn't have to bother with this anymore...

Peter

- - - Thank you for developing firefox and keeping it intelligent - - -