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Send message failed -- no other error

I have 4 different gmail accounts that I use thunderbird to manage, along with local folders. Starting today, I cannot send messages. I get a dialog box with no error cod… (read more)

I have 4 different gmail accounts that I use thunderbird to manage, along with local folders. Starting today, I cannot send messages. I get a dialog box with no error codes, underneath is another dialog box showing send progress with the eternal circle. Have rebooted, made sure each account has a unique SMTP server description. Worked fine until today. No updates that I know of.

Asked by Dan Scott 5 months ago

Last reply by Matt 4 days ago

Thunderbird suddenly stopped working

Hi, Thunderbird suddenly stopped working today,, can not receive emails or send emails. I can log directly into web client and emails are sitting there have confirmed se… (read more)

Hi,

Thunderbird suddenly stopped working today,, can not receive emails or send emails. I can log directly into web client and emails are sitting there have confirmed settings with my hosting company and everything is working their end they have also confirmed the settings are correct in Thunderbird

Asked by hollywoodshouse 4 weeks ago

Last reply by Matt 3 weeks ago

Low sound volume for Youtube videos

I continue to have low volume issues when trying to watch youtube videos. Other videos are fine. Firefox is up to date, Windows 10. I've tried a couple of sound add on… (read more)

I continue to have low volume issues when trying to watch youtube videos. Other videos are fine. Firefox is up to date, Windows 10. I've tried a couple of sound add ons for Firefox, and nothing seems to fix this issue.

Asked by kflorup 4 months ago

Last reply by zeroknight 4 months ago

Tab reloads everytime i close the app and open it up shortly

On my Android phone, Xiaomi Mi12T Pro, when i leave Firefox and open it up again, it always reloads the before opened tabs page. I disabled all battery optimization for t… (read more)

On my Android phone, Xiaomi Mi12T Pro, when i leave Firefox and open it up again, it always reloads the before opened tabs page. I disabled all battery optimization for this app and it still has to reload the tab after having the app closed for a small time.

Asked by Manu 5 months ago

Last reply by Garrett24 5 months ago

Firefox plays no audio

I can hear NO AUDIO on ANY webpage, when in Firefox. I have gone through all the suggestions on this page: [https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-w… (read more)

I can hear NO AUDIO on ANY webpage, when in Firefox. I have gone through all the suggestions on this page: [https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-wont-play-any-...] but still have the problem.

Asked by radar 3 months ago

Last reply by jonzn4SUSE 2 months ago

115.7.0 Update has RUINED my app's ability to remember passwords AND server settings!!!

Your 115.7.0 Update has RUINED this app's ability to remember passwords AND server settings!!! Whether I am opening Thunderbird after a fresh start/reboot of my Win 11 wo… (read more)

Your 115.7.0 Update has RUINED this app's ability to remember passwords AND server settings!!! Whether I am opening Thunderbird after a fresh start/reboot of my Win 11 workstation, or re-engaging the "get mail" icon after entering the password for EVERY ONE of my four (4) accounts (personal, biz, biz, social), I AM ASKED TO ENTER THE PASSWORD FOR EVERY ACCOUNT!

I click the "use password Manager to save" checkbox ...

Thanks for the Update ...

Asked by transfer2 5 months ago

Last reply by Matt 5 months ago

Error when attempting to send message

One of my email addresses has suddenly refused to send messages. The following error occurs: Sending of the message failed. An error occurred while sending mail. The mai… (read more)

One of my email addresses has suddenly refused to send messages. The following error occurs: Sending of the message failed. An error occurred while sending mail. The mail server responded: Requested action not taken: mailbox unavailable Sender address is not allowed.. Please verify that your email address is correct in your account settings and try again. It receives messages fine. I've checked the account settings. It happens with more than one destination address. My provider IONOS suggest I delete the account for this address and reset it. However I'm concerned not to lose any messages in the various folders. I'm able to send messages from this account using webmail, but not using Thunderbird. Please can you advise.

Asked by DavidMW 5 months ago

Last reply by sfhowes 5 months ago

Lame game

I play a game at Vegas World. It's basically a free online slot machine site. I have played it for years with Chrome. Recently switched to Firefox. Playing an auto spin s… (read more)

I play a game at Vegas World. It's basically a free online slot machine site. I have played it for years with Chrome. Recently switched to Firefox. Playing an auto spin slot game, Firefox gets slow and hangs after about 25 spins. Chrome will go for 10,000 spins. So, Firefox is useless on game sites. I don't really expect a fix or solution. And I don't actually expect to use Firefox by the end of the day.

Asked by wisemagic1 5 months ago

Last reply by zeroknight 5 months ago

Stopped download emails

Hi, I've been happily using Thunderbird for years - I love this product. However, on Jan 11 it suddenly stopped downloading messages. I made no changes to the settings… (read more)

Hi,

I've been happily using Thunderbird for years - I love this product.

However, on Jan 11 it suddenly stopped downloading messages. I made no changes to the settings. However, I did leave the country - I travelled from the US to Chile. Since I've been here I haven't been able to download any messages - when I start Thunderbird no messages get downloaded, and when I click on "Get Messages" nothing happens - I see a horizontal blue bar in the bottom right corner, but I don't get any emails.

It seems I also can't send an email. When I try I get this message:

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtphm.sympatico.ca timed out. Try again.

What the heck? Anyone got any suggestions? You get a lot of likely looking matches when you google "thunderbird stopped downloading email", and I tried a couple of things (got onto the server and deleted messages starting at the date where downloading stopped working, deleted global-messages-db.sqlite) but neither fixed the problem.

Thanks!

Asked by phillipking 5 months ago

Last reply by david 5 months ago

Local folders disappeared in most recent update

Running Thunderbird on Ubuntu 22.04.4 A recent update -- 115.8.1 (64-bit) -- has left me with no local folders. They're just gone. Since I regularly archive into a caref… (read more)

Running Thunderbird on Ubuntu 22.04.4

A recent update -- 115.8.1 (64-bit) -- has left me with no local folders. They're just gone. Since I regularly archive into a carefully arranged set of those folders, this is a big problem.

I have a backup of ~home/.thunderbird but I fear that the database has been borked. I can delete/reinstall, and then recover an older .thunderbird folder if necessary but hope there is some simple answer to this.

Thanks.

Asked by dan249 4 months ago

Last reply by simoncharlestomsett 1 week ago