All Products Support Forum

Since 1/8/24 I have been unable to load www.google.com on Firefox for Android 121.0.1 (Build #2015995071). It displays only a blank white page. It works fine in other browsers or if I toggle desktop mode. Add-ons aren't a factor as I've tried with them disabled.

Hello, i have a problem since yesterday afternoon, google.com always loads to a blank page as you can see in the screenshot bellow.

Fixes I tried: -Deleted cache within android app management. (Firefox cache) -Deleted cache within firefox

-reinstalled app.

Hallo,

since yesterday the Google homepage is not displayed any more. When you enter www.google.de you will get an empty white screen. Other browsers (Chrome, Samsung internet) still display the homepage correctly. Can you please solve this problem? If you need any further information to do so, please let me know.

Thank you very much and best regards Christa

Using Android FF, when selecting Google.com,it only loads blank white page. Entire screen is completely blank. No error messages of any kind.

The google.com on Firefox on android is not working it displays a white screen each time I open Google.com

Everytime I tried entering Google via Firefox it keeps giving me a white screen, I tried restarting my phone, clearing cookies, clearing search history, resetting my wifi even though it was doing it when I didn't have access to WiFi at work, un-installing and then reinstalling the app still nothing worked.

Hello, when I type in google.com, which I use for my homepage it displays https://www.google.com/webhp?client=firefox-b-1-m&channel=ts And the page is white and blank.

If I switch to desktop mode it appears. If I type in the address bar it searches.

I am not sure why it's not displaying, just happened one day.

I have attached screenshots.

Other links on this website are unresponsive

https://technews.tw/2024/01/04/what-comes-after-open-source-bruce-perens-is-working-on-it/

Keep getting the message on new Tab page..."500 Internal Error". Tried a search of it, found correction suggestions...did a soft & hard reboot=nothing. Tried finding the Firefox Cache, that said to delete, but can't find that file in the Settings tab in Firefox. So can't do any searches in Firefox for 2 days now. Can you help to resolve this? Or, do I have to delete Firfox & go to another browser?

This has happened to me for days now. Firefox keeps hiding a portion of the page, and I have to zoom to see the parts that are hidden. Can someone help me with this error? (tor). Disabled all extensions, cleared cache and data as well.

Firefox has been a great browser on my new S22 however I have noticed recently that it has been dropping my battery percentage extremely fast, and I notice its lower almost every minute I check. This is confirmed in the battery settings menu where it shows an abnormally high amount of usage, when I mainly use Firefox for general browsing and close background tabs.

Hello Mozilla team.

I need your help with the following: I recently upgraded my device and I got Samsung S24+. Unfortunately Mozilla is not working properly. Whenever I open a new tab or open a link via my email account it is flashing constantly without being able to browse as usual.

Any help? (I have already unistalled / reinstalled the app.

Look forward to hearing from you

Kind regards

Serafeim

On my S24 when I use Firefox the screen starts flickering and it's impossible to navigate. Only fix is to restart the phone. Online there are lot of users of the S24 series that complaints about this issue. Can you please provide a fix? Or I will have to find an alternative for Firefox