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How can I log into my account when Mozilla has locked it? You list no e-mail address, phone number, I have spent alot of time today trying to unlock my account? Why would I want to donate $ to Mozilla, when the customer service is so poor? My account username is [email address]. This is also my e-mail address. I would like to get my account unlocked so I can sync my passwords.

Thanks,

Joe

Hi all,

I’m looking for help with a Windows taskbar issue. My taskbar refuses to auto-hide when I have a video in full-screen and a Picture-in-Picture video running simultaneously. It works fine with just one video, but the PiP window keeps the taskbar active.

Does anyone know if there is a setting or workaround to fix this behavior?

Thank you.

Hello,

we have a reproducible issue in Thunderbird when forwarding emails with attachments.

Environment: Windows 11 Professional Thunderbird version 152.0 (The issue also occurred in the previous Thunderbird version) POP3 account Mail provider Strato AVG Business Antivirus installed, but the issue also occurs after testing AVG related settings Issue occurs with different attachment types and sizes, for example PDF and DXF files

Steps to reproduce:

1. Open an email with an attachment. 2. Forward the email using Forward Inline. 3. Add recipient and some text. 4. Save the message as draft. 5. The first save works. 6. Save the same draft again, with or without changing the text.

Actual result: The second save fails with an error message similar to:

“Your message cannot be saved as a draft. There was an error attaching [filename]. Please check if you have sufficient access rights to the file.”

Expected result: The draft should save repeatedly without an attachment error.

Important observations: The problem occurs with all tested attachments, not only one specific file. The file size does not seem to be the cause. The issue also occurred with a small DXF attachment of about 355 KB. The issue also occurs in Thunderbird Troubleshoot Mode. The issue still occurred after creating a new Thunderbird POP3 profile and downloading the remaining emails again from the Strato POP3 mailbox. Changing the draft folder did not solve the issue. Removing temporary Drafts files and rebuilding the Drafts index did not solve the issue. The issue originally appeared to be related to AVG, but later tests showed that AVG is not the main cause. If the automatically inherited attachment is removed from the forwarded message and then manually dragged again from the original email into the draft, the draft can be saved without problems. Changing forwarding mode from Forward Inline to Forward as Attachment solves the issue.

Conclusion: This looks like a Thunderbird issue with automatically inherited attachments in inline forwarded messages. The first draft save works, but on the second save Thunderbird seems unable to reprocess or resolve the inherited attachment and shows a misleading access rights error.

We would appreciate any advice on how to further troubleshoot or resolve this issue. If this is a known bug, we would also be grateful for any information regarding a planned fix or available workaround. We are happy to provide additional information, screenshots or perform further tests if needed.

Hi,

The Mozilla VPN seems to have a hard time with the wired connection (or rather the opposite). As soon as the VPN is on, the connection stops working. The VPN do not recognize the wired connection, either.

There doesn't seem to be a mention of Ethernet connection anywhere in the FAQs.

Question: is the Mozilla VPN compatible with a wired connection?

Thank you!

This has happened several times in the last 4 months or so, it had never happened prior to that and I've used Firefox for years. It now occurs when I open Firefox after my computer has either been shutdown, or the computer does a restart. I am signed in to my Mozilla account.

the last update disabled my group speed dial that had hundreds of saved research bookmarks. How do I go back to the previous version and restore my group speed dial bookmarks? The update should have warned that this extension would be disabled. This is a disaster!

with this new version i lost everything i need to get back to an older version and get all my extentions my bookmarks back all my s desktop items that i had linked to firefox are gone i can no longer get face book or anything back to firefox book marks every thing i had with firefox

and

When I try loading certain sites while using Proton VPN i get the following error message: Server Not Found. If I disable Proton VPN and enable the VPN on Firefox the site come right up. Can someone please tell me why this happens and how I can make these load using Proton VPN?

I have created a new gmail address for my wife. Would like to add this address to my existing Thunderbird Mail account so that her emails also come to my Thunderbird email account. Not sure how to add her address to do this.. Thanks

How do I turn off the "split view" option... or move it somewhere else?

I get you are trying to add features... but this is one I dont need or want... and its in the place of a feature I ACTUALLY use "open link in new tab".

Very frustrating to try to open a new link only to loose HALF the screen I am currently using and NO WAY to move said tab off.

Unbelievably weird placement of this "feature".

Hi there,

I woke up this morning and opened firefox. Normally it opens the days previous tabs and this morning it didn't. When I tried 'restore recent tabs' it didn't do it. When I went into history and found the previous day's back up and tried to restore it also failed. Can you help?

Best wishes, Inez