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I only see the 3-bar s in the private mode and when i tap on it there is no drop down menu. How do I get to settings, forget all and other extensions? Is this where I remove “autocomplete”? How do I get to where I can get other extensions?

firefox is keeping me from accessing certain sites. why. do i need to switch to safari to access the sites. they do load on safari. can it be fixed or do i need to change?

I want to erase the username and password for my Amazon account. I prefer to sign in manually. I turned off auto fill in settings, but when I want to shop on Amazon and attempt to sign in, Mozilla no longer autofills but it does provide my username which is my e-mail account. I want the popup window to be blank for my username and my password. The only way I can imagine is to stop Mozilla from "memorizing" this information. Is it possible for me to do that?

When I log in to my Apple tv account on the Firefox browser, it comes up, but won't play the selected program. All other streaming services I subscribe to work fine on Firefox, as did Apple tv until this week. If I try running Apple tv on Google chrome on the same lap top, it works fine too. Ditto on my iPhone using Safari. I'd prefer staying on Firefox to stream Apple tv, but can't make it work at the present time. Can you help?

Open tabs page keeps jumping to older open tabs and not the most recent. The screenshot I attached shows the open tabs page, there are more above this screenshot. This screenshot is the bottom, showing the most recent open tabs. Two versions ago, whenever I opened Firefox it opened two the most recently opened tabs… now with the latest iOS version it opens with an arbitrary old tab forcing me to scroll down to the bottom. Even if I just minimize the window to view another app, when I return to Firefox it jumps back to an old open tab again forcing me to scroll back down to the most recent. Needless to say, this is extremely annoying and I’m reporting it to you in hopes that you will come out with another update and fix the problem as soon as possible. Thank you very much..

Hello Mozilla Firefox Support Team,

I would like to report an issue with bookmark management on Firefox for mobile.

On my phone, when I search for bookmarks using the bookmark search feature, I am unable to select multiple bookmarks at the same time (for example, by long-pressing or using multi-select). This makes it difficult to manage or delete several bookmarks at once.

This issue does not occur on Firefox Desktop, where multiple bookmark selection works as expected. The problem appears to be limited to the mobile version only.

Steps to reproduce:

1. Open Firefox on a phone. 2. Go to Bookmarks. 3. Use the search bar to find bookmarks. 4. Try to select multiple bookmarks.

Expected behavior: Ability to select multiple bookmarks in search results on mobile.

Actual behavior: Only one bookmark can be selected at a time.

Thank you for your time and support.

Best regards, MAS

I've embedded a Youtube video from our company's YouTube page into our website. It works fine on Chrome, but on Firefox it displays the error message: 'Video unavailable Playback on other websites has been disabled by the video owner Watch on YouTube' I have not disabled playback on other websites. Where could this problem be? It looks unprofessional for the video not to be working.

Any help would be much appreciated.

Hi,

I am trying to use the website Jpay to connect with a loved one in prison. When accessing jpay's website I am prompted to enter my username and password in order to access the account. I enter the correct information- select login and the page will attempt to load and redirect me to the next page, but unfortunately nothing happens. The page will flash and prompt me to enter the username and password again. I am able to login into my Jpay account using safari, edge, and chrome however those browsers are no longer compatible with the jpay server for video visits. To add- I have purposely input incorrect details and when the page redirects it advises that I have input the incorrect username and password. Lastly, I have tried using several devices that range from a laptop, two different iphone, an ipad and an android tablet, the issue remains the same firefox will not redirect beyond the login screen. I have contacted jpay directly and there is nothing they can do. Please provide any advice on how to fix this issue. It appears to be on the back end. I have attached two snips. One showing i entered my information and clicked login. The next shows my username and password has disappeared after the failed load/ redirect. Thanks!

Can not send emails through RoadRunner Mozilla Thunderbird. Can receive. Can send in Spectrum.net, so email account is working properly. Can send and receive with android phone, just not Mozilla. Can not check for latest updates.

I often use the key combination Ctrl+Alt+X in Google Docs when on different devices but it doesn't function properly when instead it brings up the AI sidebar gadget. Removing the sidebar button doesn't really help and it's annoying. So how exactly do I turn off the key combination for the sidebar?

Hello, I have tried everything...filters, added contact, blocked senders but I'm still not receiving any email from Firefox. I need my verification numbers to continue to sign into my account. thanks in advance for helping, Scott