Showing questions tagged: Show all questions

Backup, recovery, sync issue

Hi, I accidentally deleted my Firefox account on my Windows laptop and lost all my data. However, my Samsung S24 still shows my data, although it indicates that the last… (read more)

Hi,

I accidentally deleted my Firefox account on my Windows laptop and lost all my data. However, my Samsung S24 still shows my data, although it indicates that the last sync was on March 6. How can I sync my laptop with my mobile phone to recover the data from my phone? When I click "Sync Now" on my phone, nothing happens. Thank you.

Asked by ntguys 6 days ago

Last reply by jonzn4SUSE 5 days ago

what is sync?

I have 'synced' my old phone. Now I have new phone with a Firefox that I used for setup, which has a few open tabs and maybe a couple b9kmarks. I want to 'restore' everyt… (read more)

I have 'synced' my old phone. Now I have new phone with a Firefox that I used for setup, which has a few open tabs and maybe a couple b9kmarks. I want to 'restore' everything fromthe old Firefox to the new. What happens if I 'sync'?

My guess is 'sync'ing the new firefox merely backs up its current state...

Asked by nancyfancy70 1 week ago

Last reply by jonzn4SUSE 1 week ago

notice of update?

i just received a notice that Firefox features will stop working soon for firefox for Android but now the note has vanished from my phone. None of the search features or… (read more)

i just received a notice that Firefox features will stop working soon for firefox for Android but now the note has vanished from my phone. None of the search features or help topics can answer my question

Asked by xoxor69 4 days ago

Last reply by TyDraniu 4 days ago

YouTube mobile app

Since the new firefix update YouTube mobile is zoomed in and not displaying the entire page. Didn't have this problem on 124.1 update version. Cannot unzoom to interact w… (read more)

Since the new firefix update YouTube mobile is zoomed in and not displaying the entire page. Didn't have this problem on 124.1 update version. Cannot unzoom to interact with some content near the edges of the screen

Asked by waleed abouelela 5 months ago

Last reply by James Hasan 5 months ago

don't have sync and save data option

Trying to sync to Firefox on my desktop and it's not giving me the sync and save data option on my phone. How do I sync the too? I want my passwords to update between bot… (read more)

Trying to sync to Firefox on my desktop and it's not giving me the sync and save data option on my phone. How do I sync the too? I want my passwords to update between both and it doesn't and it's been an ongoing issue.

Asked by beatnostalgia 1 month ago

Last reply by MissG 1 month ago

Issue with about:config

I'm trying to enable javascript on my firefox android mobile device. But when I type the about:config instruction in the address bar, the response firefox gives me is tha… (read more)

I'm trying to enable javascript on my firefox android mobile device. But when I type the about:config instruction in the address bar, the response firefox gives me is that it can't find that page. Why can't firefox find this page? I need to enable javascript in order to use my trusted Speechify text-to-speech app.

Asked by cbcbarrios148 5 months ago

Last reply by Michael 2 weeks ago

Hold back button to show previous pages

On the latest Firefox Nightly builds (I use Nightly for extensions), holding the back button in the Android navigation bar no longer brings up previous pages, like it doe… (read more)

On the latest Firefox Nightly builds (I use Nightly for extensions), holding the back button in the Android navigation bar no longer brings up previous pages, like it does when holding the back button in the three dot menu. Is there a config option to bring this back?

Asked by scott06thomas 4 months ago

Last reply by davidhaha 2 months ago

YouTube is lagging in Firefox mobile (Android)

While browsing www.youtube.com, the site is not running smoothly. When I'm scrolling in the YouTube homepage, it's like cutting in the middle. On the other hand when watc… (read more)

While browsing www.youtube.com, the site is not running smoothly. When I'm scrolling in the YouTube homepage, it's like cutting in the middle. On the other hand when watching YouTube shorts, when scrolling to a new video, it's like jumping and then loading, which seems extremely inconvenient. Overall the YouTube site is not working properly in Firefox mobile (Android 13). Note: I have tried the cookie delete option. Still persistent.

Asked by Ratnodip Saha 4 months ago

Last reply by Kiki 4 months ago

syn and save data

Im trying to syc my dsta with anew desktop computor. It tellsme on my mobile device in Firefox go to menu and shows the 3 bars. I dont see that in Firefox mobile. I see t… (read more)

Im trying to syc my dsta with anew desktop computor. It tellsme on my mobile device in Firefox go to menu and shows the 3 bars. I dont see that in Firefox mobile. I see three dots but there is no place in there that says syc and save data

Asked by Shawn 2 weeks ago

Last reply by Andrew Brennan 6 days ago

googles interferance

I put in firefox as a browser. I have problems with Google Chrome. It insists on knowing anything I do. It won't allow me any privacy. Has become a nightmare with it. I h… (read more)

I put in firefox as a browser. I have problems with Google Chrome. It insists on knowing anything I do. It won't allow me any privacy. Has become a nightmare with it. I have been scammed by a lot of its play store apps, and by Google it's self. Can I do anything without it interfering with anything?? It has taken over my firefox browser, and it has to have all my bank info and game info. Even if I purchase things, it has stopped them from going thru, and hid texts sent to me from my bank. It's like it's a virus, it won't let me enjoy a game or do anything without warning on putting firefox in and it stopped my emails when I made it my default, plus it stated I wasn't allowed to purchase anything if I didn't go thru it. I won't give it my card, cause I make a purchase and it either won't go thru or I have extra amounts taken. I hate Google and it either it gets away from me or I'll throw this in the river! And I don't want to hit the share data, button. Cause u then, might not receive this. I disabled while I sent.

Asked by Thelonewolf161 2 weeks ago

Last reply by James 2 weeks ago

Synced Bookmarks Messed up with Update Feb 16, 2025

Since the mentioned update my bookmarks no longer appear in their set order and sometimes desktop bookmarks aren't visible at all. On one occasion, an element on my deskt… (read more)

Since the mentioned update my bookmarks no longer appear in their set order and sometimes desktop bookmarks aren't visible at all. On one occasion, an element on my desktop bookmarks was displaced upon merely checking if it was there on the tablet.

I cleared cache & app data and reinstated sync TWICE on the tablet. Immediately afterwards the bookmarks restored their expected behaviour, but each time, after closing the app and reopening, they were either haphazardly jumbled or not visible in the menu at all.

This report is filled in response to your support message to my comment on PlayStore.

Asked by ertugrulinanc 2 weeks ago

Last reply by Retired Now 2 weeks ago

how to block pop-ups?

One of the sites I like to visit just started doing pop-up ads. I thought I had them blocked. How do I block pop-ups? I cannot seem to find in the in the settings? … (read more)

One of the sites I like to visit just started doing pop-up ads. I thought I had them blocked. How do I block pop-ups? I cannot seem to find in the in the settings?

Asked by Matt 4 months ago

Last reply by Paul 4 months ago

Audio cuts out and crackeling sound.

The latest update of firefox 135.0 for Android has audio issues. When I listen to music on bandcamp or you tube the audio makes a crackeling sound with sporadic drop out… (read more)

The latest update of firefox 135.0 for Android has audio issues. When I listen to music on bandcamp or you tube the audio makes a crackeling sound with sporadic drop outs. My wi fi is a very stable fiber optic provider, I did restet the router and run speed test to double check. Not a problem with my Bluetooth headphones since I re paired them. I also re installed Firefox to no avail. Samsung internet has no audio issues currently. I turned off u block origin also. It seems to be isolated to firefox version 135.0. My system is Android 14 with ui 6.1 on a Samsung a23 5g. I have seen other users complain about this with no real answer. Spent a good part of the day trying to figure it out.

Asked by gemdrum 1 month ago

Last reply by GeorgeMobile 4 weeks ago

disabling "Firefox suggests" URLs - Android

How can I remove "Firefox suggests" URLs from the address/search bar on Android? I found the help article "Firefox Suggest for Mobile" (last updated 4/22/24) but when I f… (read more)

How can I remove "Firefox suggests" URLs from the address/search bar on Android? I found the help article "Firefox Suggest for Mobile" (last updated 4/22/24) but when I follow its directions, I only see the first 3 toggleable options. "Suggestions from Firefox" and "Suggestions from sponsors" don't appear at all. The suggested URLs are frequently sites I have never been to and never want to go to, and their appearance is extremely irritating. Attached is a screenshot of the settings page as it appears to me, with only 3 options.

Asked by inkedphoenix 4 months ago

Last reply by Karen Guy 3 months ago