All Products Support Forum

I've got just one address book with several groups. I can see how many contacts are in each. But how can I locate which contacts have not been assigned to a group? No export of contacts or groups helps. Is there a config. file or something that maps the contacts to the groups? The intelligence must be hiding somewhere here.

It would be great if one could display the groups as one can display the address book name in the Address Book tab. Maybe I need to convert groups to address books? Will I be sorry if I try that? With a little testing, functionality seems very much the same.

Many thanks.

I've got a really old MacBook Pro that's still running 10.13, and Firefox has started displaying a nag screen telling me that this version is no longer supported, and to install a newer version of MacOS.

Is there something in the advanced settings that will stop it nagging me? I now know it's not going to get any more updates, there's no need to keep telling me every 20 minutes...

(Note to the devs: a "don't remind me again" checkbox would be nice for things like this!)

So on my macbook when I enable fullscreen the anmation is super weird. first it stretches the video to the top and then just expands to the whole screen, when I go out of fullscreen is stretches to the bottom and then goes out off fullscreen. for example on safari it just expands the video until it takes up the whole screen. I have gone in about:config and disabled the fullscreen animation but that did nothing.

I'm currently on a very old version of Firefox simply because the new versions, each time I try the latest versions, seem to not have the function the old one has. Remembering the websites I put into the address bar. The version I am currently using did have a issue with shuffling the order of the sites based on 'use' but setting Firefox to Private mode kept the websites locked in order and did not make them shuffle if one was clicked more often than another. Is this something I can do on the current version because I tried and looked for a way to do this recently but I kept getting 'autofill' results from google when I just want to be in Private mode, have the websites I frequent be the only ones listed when I click the address bar and not have them shuffle or have any other website I'd type into the bar not add itself to the list. If this is or isn't possible let me know.

Firefox Browser 125.0.3, Flatpak Every few minutes, the mouse locks up on Ubuntu 23.10 and it only happens with I have Firefox open. I have have no extension, and history is turned off I have lived with this for months on multiple updates hoping for someone working on Firefox would figure out the issue and fix it.

This issue never happens to me on my windows PCs.

Any solutions? thanks Richard

So I have an Excel workbook in my onedrive from MS, It was working fine on my firefox browser in my Ubuntu OS, last week it started to delete my cell's information whenever I pressed the enter, tab or arrow keys, I contacted the MS support and they get me to opened the same file on a chrome browser and worked fine... I still want to use my firefox browser but this problem is very annoying, please help me sort it out!!!

Hello there!

I recently had to reinstall Firefox as my original drive died. I had used about:config to disable the bookmark bar favicons as I have a visual aesthetic I enjoy on my computer.

Now in 2024, it seems that all of the settings I previously used are no longer functioning when toggling them to false within about:config. They were browser.chrome.favicon, and, browser.chrome.site_icons .

Doing searches, all I can find are tips and tricks from many versions ago, some dating all the way back to 2007.

Does anyone know how, in the current version of Fires, which at the time of this writing is 125.0.3 to remove the favicons? I have attached a pic of the look I am going for, which is the default globe icon, instead of the annoying favicon. I tried the userChrome.css trick, but it completely removed the globe icon as well.

I know there has to be a new setting in about:config that will work, I just can't seem to find it.

Any help would be most welcome! And thank you!

There is an email app provided by xiaomi on my phone.What in the email sent by this app contains a special format of `Date` fields.It looks like that: `Date: Thu, 2 May 2024 05:55:12 UTC` It doesn't look like others' `Date: Thu, 2 May 2024 06:05:15 +0000` or `Date: Thu, 2 May 2024 10:35:14 +0800 (CST)`

but it is still conforming to standards (or is it only parsable by the JavaScript Date method?)

After I modified windows time zone and restarted thunderbird. all emails changed time so this is not a time zone problem.

But this email shown two different times in the preview and detailed pages at this moment.

So can anyone tell me if this is a bug? Thank you.

Dear Anyone.

I've got Firefox 125.0.3 - but ALL Firefoxes have ALWAYS done this!

I've got 12 gig RAM. I've been browsing for - say - a couple of hours or so, I look at how much RAM I've got spare and it's down to about 2 gig. So I close Firefox via Task Manager and all my RAM comes back. Then I REOPEN Firefox and all the old tabs are restored - but this time around, hardly using any memory! Which tells me the hewge memory munch was unnecessary the time before.

Firefox has ALWAYS done this from day 1. Nobody's ever fixed it, through all these updates. I've got the latest version and it's STILL memory-munching. How do you stop it? It's just annoying because you can be using other software that crashes because it runs out of memory, because Firefox has munched all its memory for no reason.

This is just a question, I'm Asperger's, I sometimes sound like I'm asking a leading/angry question but I'm not. (Not this time anyway!) Is there a workaround for this memory-munching problem, is it ever going to be fixed or is it too deeply embedded into Firefox's programming TO be fixed?

Yours respectfully

Chris.

I have the Latest Thunderbird 115.10.2. I am running windows 11 pro 64-bit, 23H2 - OS build 22631.3447 I have run the latest downloads (KB5036980) My Mail server is run my Virgin Media. My email account Has 5 accounts, I seperately have an account with Fasthosts My wife has a gmail account and a company email for whom she works, So in total I have 8 seperate account from which I have set to download emails from. All my Thunderbird account ave been set up exatly the same with the exception of which servers they go to to down load emails. All accounts are required to automatically download every 4 mins, I have NOT ticked the - Leave meesages on server and both sub boxes - * so many days and - until i dele them all are unticked. The advanced box at the base of the Server Settings tab, is set to include this server (whiche ever of my accounts server it is) when downloading emails. My problem is that my web email for Virgin Media should receive all email for the 5 account I have with Virgin media. I have not set virgin media account to divert any emails. I was under the assumption that if Ive set up Thunderbird to download all my emails every 4 mins then nothing should be left on my web mail account, or so I thought. Due to my wife not receiving emails to her via 2 of her account, 1. Virgin media 2. her company email. So I wnet onto my web account with virgin media and to my horror i had 999+ in my inbox and had 500+ in the spam box. thinking this was the problem I set about deleting all the emails, 1st i emtied the spam folder in bulk delete. I then proceeded to delet one at a time just in cas i saw some that needed to be kept. The deleted email box hit 999+ minbox was still at 999+, cutting a long story shoert - I deleted of 8k emails, talk about sor index finger, and going cross eyed. My web mail inbox was now clear of emails, didnt last long, so by having my thunderbird open on one screen, I had the web maill account opebn on my 2nd screen. when email cam in some wer downloaded to thunderbird - some were not, even the ones that were down loaded stayed on the server and were not deleted. I checked every account in thyunderbird just to make sure i was not setting thing up correctly, I had. all the incomming mail has been for either me or my wife both accounts are with virgin media. Thunderbird downloaded only one of the emails to my inbox, it did not delet it from the webserver, no has the other 2 sent to me, the one for my wife, not her company email, is still stiing on the server and has not been downloaded. What is going on, its driving me crazy try to resolve a problem that I though I didn't have.

I often have many tabs open (25+) I have made it so tab shrink way more then normal (I like the way chrome handles tabs where they basically just shrink infinitely. Firefox doesn't do it's even with my twerks but ohwell.)

so when i want to click on a tab with audio playing at a small size i often mute the tab instead of clicking on the tab

Where and how can i remove the mute button that appears when hovering over tabs with audio playing?

I have never found that mute button useful so removing it will not impact me

Hello All,

Since my Firefox browser has many issues these days, I tried to reinstall it but forgot to leave the box next to “Remove My Firefox Personal Data and Customization” unchecked when I proceeded with the installation.

I don't have any manual backup of my Window 11 system or bookmarks / passwords stored on Firefox. And all Firefox folders now have a last-modified time later than the time when I clicked the installation file. Thus, I guess my bookmarks / passwords stored over the past two years are forever gone. But I would like to make sure that it is really the case so that I can move on and start feeling better.

I understand it was completely my careless mistake. But your kind feedback would really, really be appreciated.

Thanks!

Hi, starting with Thunderbird 126.b02 (al least) there are very heavy perfoming issues. Beyond crashes it takes approximatly 10 seconds to open a specific email. Moving to another account is much more difficult: taking itself a much of time it takes supplemental time to open the INBOX.

Despite an Raphael on-dice-graphics I'm running a discrete Radeon RX 6700XT. HDD is far away from being over-lastet or running out of memory

Any ideas? Appreciated. Thx. B.

I have just upgraded to 115.9.0(64-bit). Now when I select "Send to email client" I get a message that either there is no default email client or the current client cannot fulfil the request. This did not happen before the upgrade