All Products Support Forum

How do i get the " search by image" "Browser add on " to work. I admit i don't know how to use it. Can you Explain how too use it . Please. I know it probably doesn't sound like a difficult thing too figure out, but it has been frustrating my attempts to use it. Please help before i Destroy my phone . Thank you.

Firefox for iOS no longer will open when I click from my mail or the QR scanner. This is a recent development. To be precise, Firefox opens, but nothing else happens! Any suggestions? Thanks.

Using Firefox focus 122.1 on iOS 17.2.1; both set to auto update.

When I press the back button, the previous page does not load. Instead there is a weird hybrid, with the url of the previous page but the background color of the page that I just tried to leave, and no text or other information.

Refresh button does not help, but requesting desktop version does load the previous page.

Thanks!

Hello, for weeks now, upon doing Google searches using Firefox for iOS, I have been prompted to log in to my Google account, even though I was already logged in before and did not log out. It's not just to the extent that every time I start a new browser session and do a search, I have to log in -- I just navigate away from the app to another one and return, and I'm prompted to log in again even though I didn't quit the browser.

I've already searched for solutions to this problem and found the suggestions to clear browser cache, which I did, and to make sure cookies are enabled ... which I can't seem to do because I cannot find any such setting in the Firefox app settings itself, or in my phone's system settings under "Firefox".

I also realize this might be an issue with Google or my phone itself.

I'm using an iPhone 11 running iOS 17.2.1 and my Firefox app is up to date.

Any help would be appreciated, thanks

When I am opening a link in outlook to something on the web it will not open it in Firefox but if I change my browser to safari it will open it up . This used to work but now it doesn’t. Why?

Looking for the “Trackers Blocked” toggle. This is concerning the Firefox Focus app, which I’m using on my iPhone. My first time on the Firefox app. I’m following the directions to allow some ads, in order to view a video clip on MSNBC, which is in an email I received from them.

Every few months or so, after closing and reopening the app I find that all my stats etc. are gone on any websites that store stats. It's not a cookie selection I made, these websites manage to keep the cookies for weeks or months (exactly 150 days this time according to a streak I had on a daily game) and then one day it's all gone. Is there some sort of cookie expiration setting or storage cap I can change to prevent this?