All Products Support Forum

I have several users who are migrating email from Outlook, and they want me to confirm if the Thunderbird export will bring over:

• drafts
• sent mail
• deleted mail
• any subfolders in the mailbox

Thank you!!

I'm considering purchasing Mozilla monitor Plus. How many email addresses will I be able to have scanned if I sign up for that product? My wife & I currently have 3 email addresses we use.

Most of the time I cannot print my emails because an "add blocker" is installed. So now, I no longer use Firefox, since when I use Microsoft, I have no such problem.

in the firefox browser is there any way to see the casting the browser screen to chromecast on tv. similar to 'cast to media device' in edge browser or chrome browser.

I get the following message when going online with Firefox: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." I've followed all the prompts to restart the computer, refresh the computer, delete the favicons.sqlite and places.sqlite and it won't allow me to delete them. This happened yesterday as well. Yesterday I could delete those files and everything was restored. But today I can't get it to work.

Please refund m money for the yearly subscription amount which I never agreed to purchase . I sent 3-3 messages asking for a refund. When I pushed the submit button it won’t allowed me

why can't I use the lingq importer extention? I get a message for all my extentions that says: firefox extension can't read and change data on this site. It's preventing me from using the LingQ importer extention.

This started a few weeks ago. I thought it might have been because I synced the passwords with other devices. I reverted it back.

When in about:logins, I click on the log in button but nothing happens.

I am attempting to transition to Thunderbird. I have become quickly familiar with the HTML/CSS underlying the UI, and with the older userChrome.css structure for personal customization.

However, I can not figure out how to change the default background color of the message composition window -- which exists in a separate window from the main message viewer window -- from #2a2a2e to basic white.

Cracking open a copy of omni.ja in the app package, the only ID that I can find that seem to possibly be relevant is #messageArea, found in the following .css files:

chrome/classic/skin/classic/messenger/messageQuotes.css chrome/classic/skin/classic/messenger/shared/editorContent.css chrome/classic/skin/classic/messenger/shared/messengercompose.css

I have tried to override the default #2a2a2e color of the message composition area in my userChrome.css file, but to no success. (By contrast, it was easy to change the background color of the message viewing area with #messagePane)

I have tried the obvious step of changing the background color to white in the color settings option. Even after multiple app restarts, this setting does not affect the dark grey default background of the composition window.

Is there a name to this window div and a class or ID that i could access and customize through my userChrome.css file?

Thanks!

I received a scam Apple (security) popup (on which I never clicked) and from that point on, some 30+ obsolete tabs congregate across the top Firefox browser window. How do i lose all these unwanted tabs?

I currently have a 'bad/rouge' session of Windows 7 Firefox (don't really know how that happened) open (7 'Windows', each with one empty Tab plus 1 'Window', with only 1 populated tab (Yahoo Mail)! I need to close Firefox in order to restart my laptop (strange things have been happening, including not being able to access the internet)!! On restarting, I want to be able to open Firefox with the previous session I had with my 8 'Windows', each with dozens and dozens of Tabs! Please help, I sorely need those many 'Windows' and Tabs!!!

Firefox slows down when I use web developer tools, I use this whenever I try to save an image on Instagram or other sites that I go to just to save an image or look for the video using the web tools.

Is there a way to fix this issue it lags the browser or it freezes for a second.

The program says I now have 11 emails which haven't been opened but there are no emails to open, just emails received previously. Apparently I am receiving but they are not visible to me. what happened and how to fix. I'm an amateur and don't understand computer commands.

Moved to new country (UK) took TB data with me as instructed. Installed TB did put in email data. Uploaded TB data as per instructions. Opened TB and put in email password etc. All my current emails show up no problems and email account appears to work but none of the uploaded data appears even though it took 15 min to upload. It feels like it was uploaded to the 'wrong' place but I uploaded the data it to the TB folder as instructed. Any idea what I did wrong??

Your response to: no calendar tab after installing lightning

"Not sure what you installed and why. The Lightning add-on is no more. The calendar has been integrated into Thunderbird since quite a while. There is no need to install an add-on. "

So if Lightning is no longer valid - please remove old references to it!! How do I get the old plain calendar tab on????

Whenever I select tab and then start typing in the page search box it automatically jumps to the URL/Address bar. This is not only annoying but it makes it difficult for me to see what I'm typing, and it often results in unwanted typing errors. I have yet to encounter a single longtime Firefox user who thinks this is a good idea, but I have met several who've decided to drop Firefox and start using Chrome just to be done with it. I've been using Firefox since early 2005 and I've mostly been happy with it but this is just to annoying to continue. I'm complaining because the feature exits, I'm complaining because there's no option to opt for those of us who find it annoying and will never become comfortable with it.

If there is a working fix that I've been unable to find, then please point me to where or what it is so that I can apply it.

Hi,

I have managed to figure out ways to remove items from context menus from various pages here and around the web however it always seems to leave an additional unwanted separator line that I cannot find how to get rid of.

There are a number of additional lines I am looking to remove but the current one that is annoying me (based on most usage) is the additional line between 'Copy Link Without Site Tracking' and Search which is an add-on - Simple Context Search - https://tinyurl.com/yck5c (as shown in the attachment).

I did have 'search google for...' directly above the 'Search for Google' option which I removed.

I also removed 'Copy Link' which was above the 'Copy Link Without Site Tracking' option which I also removed.

Hope the above makes sense and any help greatfully appreciated.

Thank you

Greg