All Products Support Forum

To day 07.09.2023 at 12 Mid Day electricity went down. I was in the process of buying via internet at my PC the" enhanced tucking protection shield of Firefox. , I was several times over the past month reminded that it EXPIRED and needs renewal I gave details of my credit card, but am not sure if the transaction got completed. Because afterwards I could not find any trace of this transactipn at my PC and at my Firefox account, I am questioning ,if it was legal ?. Why is the " enhanced trucking protection " at present NOT LISTED between Furefox's products? please clarify.

Was it a legal transaction or a scam ? Was it completed or abounded ?

Please help to entangle these issues

Hello,

I am having the hardest time trying to add a bookmark in firefox focus for ios. I have done it in the past and somehow that option can no longer be found and the three dots are missing from the top of the window. How could something so essential and common be so difficult to find? Am I just missing something so obvious??? Bottom context menu does not have it, holding down menu on page does not work, three dots are missing. There are no other menus which would provide actions. I am really struggling with how difficult it is.

Thank you.

Following on from a reply by Paul to [edited] 8@gmail.com (thank you for your help) My Android version is:- 114.2.0 (build # 371701526 114.0.2 - 20230619081400) f986bd245f AS: 114.1

I sent in this request the other day. Paul replied to me last night to [edited from public] @gmail.com. He asked me to send a screenshot of my problem, but I can't send that on the email system he used Keith Holmes

As I try to rotate the screen orientation while using Firefox Focus, the screen goes blank. This doesn't happen elsewhere on any other app on my device. I tried re-installing and restarting my phone, but I have the same problem. Anybody encounter this issue?

Hello. For quite a while now, probably a year or so, I have not been able to see icons in Facebook when I use Focus on my iPhone.

I'm running iOS 16.6 currently, and Focus 119.0 (17290).

I am attaching screenshots of what the Facebook page looks like. All of the icons are just little squares, which is kind of annoying when trying to navigate. The navigation *works* -- it's just not showing on the page.

Is anyone else having this problem, and do you have any suggestions for fixing it?

Thanks very much!

Just downloaded Firefox focus for iOS and I will say that it is the best browser I have used in terms of most things, except for the fact it seems that you can only go back one page at a time. I am an old-habits-die-hard chrome user and I genuinely want to switch to this browser, but without the ability to go back more than one page at a time it will be tough. Expected behavior: Holding down on the back button opens a list of recently visited pages for the current tab in sorted by order visited.

The URL autocomplete feature does not work under the following conditions:

>an existing URL is selected >one or more characters are typed very quickly

It still works when the URL/search bar is empty/cleared or when one waits long enough until entering text, but it is very obstructive for users who value the speed of this application. The issue has existed for several updates and has not been fixed.

Thank you for your consideration.

HI IM A COMPLETE NOVICE ,I RECENTLY SIGNED UP TO FIREFOX V P N BY ANUAL SUBSCRIPTION, BUT IM WORRIED DAILY NOT KNOWING WHETHER MY VPN IS SWITCHED ON AS IM PLAGUED ALL THE TIME FROM WIN 10 TRYING TO USURP ME TO THERE BROWSERS ECT, IM SORRY I DONT LIKE THERE BING BROWSER, SO HOW DO I CHECK AND VISUALLY HNOW IF MY FIREFOX N P N IS ON OR SWITCHED OFF BY WINDOWS 10 TRYING TO CON ME, PLEASE ADVISE REGARDS WILLIAM

Hi, Will Firefox Focus ever work properly with imgur.com again? Also, opening new tabs from news.abc.net.au also doesn't work nicely. Cheers

Hello

Could you please helps me !! I need to disabled my 2FA I lost my 2 step so I can't logging in to my account !!

Thank you

All the best