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Thunderbird open when I skip password prompt for more than 4 times

Thunderbird open when I skip password prompt for more than 4 times. I password protect thunderbird & when I try to open it's prompted for password BUT when I skip it … (read more)

Thunderbird open when I skip password prompt for more than 4 times. I password protect thunderbird & when I try to open it's prompted for password BUT when I skip it by click on X for more than 4 times Thunderbird opened & I'm able to mail & read mail. It's a security bug so please fix this.

Asked by anirban12357 5 months ago

Last reply by Matt 5 months ago

how to turn off junk filter completely in thunderbird

I have noticed that quite a few emails have gotten into the junk folder despite the fact that they meet the criteria to be filtered by my own custom message filters and I… (read more)

I have noticed that quite a few emails have gotten into the junk folder despite the fact that they meet the criteria to be filtered by my own custom message filters and I have those filters set to run before junk classification. So it seems the junk filter is actually being applied prior to my own message filters. I'd really like to just turn off the junk filter entirely because I like to make my own filters to catch things that I deem as junk, (and that is how it worked on my old version of thunderbird that I had on my old laptop). Is it possible to turn it off, and if so, how?

If it is not possible, then it would be good if this apparent bug were fixed.

I included a screenshot showing just one example of an email from an address I had created a custom filter for in the junk mail folder.

Asked by mhnorwood 3 months ago

Last reply by Ed 3 months ago

Firefox ios slows down during use

Initial performance is good, but over time especially when tabs are opened and closed frequently responsiveness to user input (e.g. tab switching, opening/closing tabs, r… (read more)

Initial performance is good, but over time especially when tabs are opened and closed frequently responsiveness to user input (e.g. tab switching, opening/closing tabs, response to hyperlinks) becomes very slow. After force quitting and restarting, performance is good again for some time. I exclusively use private tabs.

Asked by peter18 4 months ago

Last reply by TyDraniu 4 weeks ago

Cannot receive FOX or CNN straming recently.

I have Verizon FIOS and have been able to receive cable channels on my laptop until recently. Now I cannot access them without a sign-in which leads to some sort of error… (read more)

I have Verizon FIOS and have been able to receive cable channels on my laptop until recently. Now I cannot access them without a sign-in which leads to some sort of error that I don't understand. Any help?

Asked by jbspe 3 months ago

Last reply by Denys 2 months ago

Deleting Bookmarks

I have Firefox installed on three Windows Desktop Computers. On one, I just cannot delete Bookmarks, no matter what suggestions I try. Verify Integrity of the database … (read more)

I have Firefox installed on three Windows Desktop Computers. On one, I just cannot delete Bookmarks, no matter what suggestions I try. Verify Integrity of the database produced no results. I do not, for a variety of reasons, sync bookmarks (or anything else) between the three installations. Experienced user that has spent far too long on what should be a simple issue.

Asked by Beowolf464 4 months ago

Last reply by Denys 1 month ago

How do I disable the banner that pops up and says "press escape to exit full screen"?

I am so tired of the stupid banner popping up every time I put something into full screen, that says "press escape to exit full screen". Is there a way to disable that? … (read more)

I am so tired of the stupid banner popping up every time I put something into full screen, that says "press escape to exit full screen".

Is there a way to disable that?

I am on a windows 10 PC.

Asked by samuelcoral202 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

How can I fix my LinkedIn screen from cutting off three quarters of Home screen in Firefox but not in other browsers

Hi, The Linked in pages are not appearing properly. I have attached the images of the following two pages, https://www.linkedin.com/feed/ https://www.linkedin.com… (read more)

Hi,

The Linked in pages are not appearing properly.

I have attached the images of the following two pages,

https://www.linkedin.com/feed/

https://www.linkedin.com/mynetwork/grow/

Please arrange to do the needful.

Regards Deepak

Asked by Deepak Lathi 1 month ago

Last reply by Denys 4 weeks ago

Antivirus quarantine explained disappearance of email inbox SOLUTION: Allow antivirus clients to quarantine individual incoming messages

Namely, that my antivirus program quarantined the entire inbox file upon detecting malware embedded in a single message. So I encourage people who encounter this issue t… (read more)

Namely, that my antivirus program quarantined the entire inbox file upon detecting malware embedded in a single message.

So I encourage people who encounter this issue to explore that as a potential cause.

Thanks to those who responded for the help and patience.

Asked by beskeptical 5 months ago

Last reply by Martin Lester 2 months ago

Firefox Constantly Crashing

I've gone through the various troubleshooting options over the last month or so and Firefox is still crashing constantly for me, even in Troubleshooting mode. The tabs cr… (read more)

Asked by berylvanness 4 months ago

Last reply by jonzn4SUSE 4 months ago

Firefox 145 doesn't follow the OS "hosts" file site blocking

Hi I need to block some sites through the OS Hosts file, Other browsers ( Edge, Chrome, .. ) are honoring the HOSTS file rules but Firefox bypassing them !! , I dis… (read more)

Hi

I need to block some sites through the OS Hosts file, Other browsers ( Edge, Chrome, .. ) are honoring the HOSTS file rules but Firefox bypassing them !! , I disabled the DNSOverHTTPS and all other available suggestion and options but still not honoring the hosts file !

as you can see in the attached file, the Firefox DNS Section is now blank ! but still doesn't follow the OS host file

I even made a custom policy file but still doesn't work, these are the things I disabled but still not working :

{

 "policies": {
   "DNSOverHTTPS": {
     "Enabled": false,
     "Locked": true
   },
   "Preferences": {
     "network.trr.mode": {
       "Value": 5,
       "Status": "locked"
     },
     "network.dns.native_https_query": {
       "Value": false,
       "Status": "locked"
     },
     "network.trr.uri": {
       "Value": "",
       "Status": "locked"
     },
     "network.trr.bootstrapAddress": {
       "Value": "",
       "Status": "locked"
     },
     "network.trr.exclude-etc-hosts": {
       "Value": true,
       "Status": "locked"
     },
     "network.dnsCacheEntries": {
       "Value": 0,
       "Status": "locked"
     },
     "network.dns.disableIPv6": {
       "Value": true,
       "Status": "locked"
     },
     "browser.fixup.dns_first_for_single_words": {
       "Value": true,
       "Status": "locked"
     },
     "keyword.enabled": {
       "Value": false,
       "Status": "locked"
     }
   }
 }

}

Asked by Lucas Fea 2 months ago

Last reply by jonzn4SUSE 1 month ago

Missing local folders after 143.0.1 update (bug1990571)

Good day, After upgrading Thunderbird to 143.0.1, I noticed that a large part of one of my local folders is missing. Searching the internet regarding this problem, I foun… (read more)

Good day, After upgrading Thunderbird to 143.0.1, I noticed that a large part of one of my local folders is missing. Searching the internet regarding this problem, I found that this issue happened last year and at other occasions. Why hasn't this problem been solved yet at it is a pain to locate and find the missing data ourself. Any suggestions to avoid this problem in the future

Best regards Douglas Noades

Asked by Douglas 3 months ago

Last reply by Toad-Hall 3 months ago

unable to use x.com

Hello, for some time now, firefox focus is unable to load the x.com homepage; the app instantly tries to launch the X app. A provate tab in Firefox does NOT have the same… (read more)

Hello, for some time now, firefox focus is unable to load the x.com homepage; the app instantly tries to launch the X app. A provate tab in Firefox does NOT have the same issue. Please help and consider me available if you need to investigate further. Many thanks Alberto

Asked by marcuz 4 months ago

Last reply by 79522270892 4 months ago

It is asking me for a code

When I want to login with my Firefox account it asks me for a code as 2 factor but I can't remember that I ever signed up for 2 -factor . I have 2 apps fro 2 factor: goog… (read more)

When I want to login with my Firefox account it asks me for a code as 2 factor but I can't remember that I ever signed up for 2 -factor . I have 2 apps fro 2 factor: google and Microsoft but neither has Mozilla identification in it. I would like to sign up for 2 factor but it looks like someone already did that for me. What now?

Asked by Sijmen 2 months ago

Last reply by Denys 2 months ago

Unable to use ChatGPT-5 on Firefox

Hello, I’m experiencing an issue where I cannot use ChatGPT-5 in Firefox. When I log in and try to select or use GPT-5, nothing loads or functions properly. Other models… (read more)

Hello,

I’m experiencing an issue where I cannot use ChatGPT-5 in Firefox. When I log in and try to select or use GPT-5, nothing loads or functions properly. Other models like GPT-3.5 work normally, but GPT-5 does not respond.

I’ve already tried refreshing the page, clearing cache and cookies, and even disabling extensions — but the problem persists. Could this be a compatibility issue with Firefox? Any advice or support would be appreciated.

Thank you in advance for your help!

Asked by nattapongkhwanchai 5 months ago

Last reply by Denys 5 months ago

How do i change my primary address to a new valid address?

My Mozilla log-in address is an old one - I have changed my email provider from xxxxxxx@TalkTalk.net to xxxxxxx@outlook.com. Although I can still get into Mozilla I can'… (read more)

My Mozilla log-in address is an old one - I have changed my email provider from xxxxxxx@TalkTalk.net to xxxxxxx@outlook.com. Although I can still get into Mozilla I can't change my log-in to make other updates. The advice provided is to make a new extra login and then make that one the primary but it does not work.

Asked by acc.junk 3 weeks ago

Last reply by Paul 3 weeks ago

Have to refresh firefox every couple of days.

Every couple of days I am unable to access my email accounts, facebook and most web pages. The only way I can access them is to refresh Firefox after which all work OK. … (read more)

Every couple of days I am unable to access my email accounts, facebook and most web pages.

The only way I can access them is to refresh Firefox after which all work OK.

Really like firefox but am getting fed up of having to refresh it constantly any advise you could give would be very much appreciated.

Asked by wkl1gen2019 4 months ago

Last reply by hmaadhamid7 4 months ago

Yahoo Finance stock charts not loading.

Yahoo Finance stock charts are not loading. Never encountered this problem before this week. A GeekSquad tech support person was not able to fix the problem and recommen… (read more)

Yahoo Finance stock charts are not loading. Never encountered this problem before this week. A GeekSquad tech support person was not able to fix the problem and recommended I contact Firefox. Edge and Chrome load Yahoo Finance stock quote sites just fine; I'm only having trouble with Firefox. Any ideas on how to fix? Thanks! Carol

Asked by ghjcarol 3 months ago

Last reply by Denys 3 months ago