All Products Support Forum

Recently, I reported a glitch with e-mail messages from you. The text of the messages was darkened either completely or almost to the point of being unreadable--actually, backgrounded--always at least partially covered by a pop-up telling about the trackers that were derailed by the DuckDuckGo browser. Since then, I have made a discovery: The problem occurs when using Apple's iPhone Mail app, but not at all when using Microsoft's iPhone Outlook app. It should be noted that e-mails from you go to my Microsoft (Outlook.com) account. I hope that helps.

Prevent websites from auto-reloading while reading/scrolling. Sites where this reloading problem occurs reliably (so you can test, for example), include HuffingtonPost and CNN.

Sorry, but this feature is a PITA. Is there a way to turn it off.

I've been a firefox user for > 15 years but I won't continue to be if I have to put up with this.

You should make it so you have to opt to turn in on.

Harry Pollard

When I scan any QR code it goes to a Firefox start page instead of the site the code it’s written to. I suspect it is a changed preference since this used to work fine. What should I check?

Hi all, opening of external links (e.g. out of AppleMail or any other App) is no longer possible since FF version 123.0 (IPhone 6S+ mit IOS 15.8.2, FF is standard-browser). The last weeks I followed the article (https://support.mozilla.org/en-US/questions/1442950) which should be fixed with version 124. Meanwhile I updated to FF version 125.2 but the issue is not solved for me yet. When I click on an external link in AppleMail or other Apps, FF starts and shows the startscreen. Then the screens "flickers" one time but nothing else happens. Because not many users are reporting this issue I think that may be a configuration set on my IPhone is the cause of this and not a bug in FF. Has anyone an idea what can be the issue and how to solve it ?

I'm now very annoyed by this issue and if I don't find a solution soon, I'll install another browser.

Thank you in advance for your support Udo

Hi,

I keep getting the red padlock but when I tap on it it says my connection is secure and when I tap on that it shows that I’m connected to HTTPS. What’s causing this? Is my connection exposed? When i shutdown and reopen the app the red padlock goes away but I'm confused as it says 'connection is secure' either way.

Thanks, See photo

Hi ! I´m using firefox 125.1(40778) on ios 17.4. Recently I faced a problem with the password manager of Firefox, as it doesn`t automatically fill in username and password on a site I visit on a regular basis. But when you click on the username the keyboard pops up and there I found the option to use the password manager of firefox. After re-authentification (fingerprint on my mobile) it opens the password manager and suggests the appropriate password. Clicking on it and you are in.

So the password manager still works although in a more complicated way because once you´re in the house you don´t need the door key anymore.

Regards Günter

It used to be that when I typed in the beginning of a URL, Firefox would suggest a massive list of matching URLs from my history that would slowly dwindle as I typed more, but now I get only three suggestions.

I didn't change anything, so is this a change in Firefox? If so, can it be changed back? Or made an option?

Please refund m money for the yearly subscription amount which I never agreed to purchase . I sent 3-3 messages asking for a refund. When I pushed the submit button it won’t allowed me

My Firefox keeps going into private browsing on its own. I deleted the app and cleared it and it’s done it again. When I go into settings there is no way for me to uncheck private browsing

I need to set the output audio for an specific browser. I need someone to chat and access my laptop for help. I am using Krisp. I am trying to select the output audio in the settings of Firefox but nothing is happening

iOS and Safari Passworts don’t show up right No auto fill Printing is not possible! I got a ICS file yea iOS calendar FF can not add it to calendar! Safari can !! Is FF still beta for IOS ? Unhappy!!😔

Mozilla has been having issues loading USPS.gov site, tracking packages and informed delivery pages since last week. Switch to Safari and no issue.

Hi.

Meanwhile FF for iOs eats up 5 GB of Disk Space on my iPad Pro 2022. I did try to research how to avoid this to no avail.

Any hint is welcome.

A.

Dear Firefox community,

in the bookmarks page on iOS devices, Why can't we swipe back to the previous state and we have to press the previous arrow, Is it an issue or just something else?

Would want to make this post along time ago but I thought users and developers would notice it.

really appreciate it

best regards,