I forgot the password of Mozilla Connect

Mozilla "help" says there's a link at the bottom of the page for that, but I see no such link. Mozilla "support" says it's based on how one created the account; I appare… (read more)

Mozilla "help" says there's a link at the bottom of the page for that, but I see no such link. Mozilla "support" says it's based on how one created the account; I apparently used "Mozilla Account". I am currently logged into Connect and have been searching the entire site literally hours, between yesterday and today, plus browsing account settings, and found NO WAY to reset my password. Seriously. I started at "Email Settings", which anyone would expect to have reset there, as eMail is half of the login data, but no. Nothing clearly visible on any page anywhere in the menu at the avatar.

Everything here keeps saying go to "Mozilla Support" for technical issues, but going to "Support", I see they only support "products", and the web site ecosystem, say Connect, Bugzilla, and Support, are apparently NOT PRODUCTS OF MOZILLA. They have no entry in the product combo box and I either have to lie about the product, or get no support. How is that supportive? Lol

Open 2

Firefox 158 suggests an option that doesn't exist

Firefox 158's announcement page tells me that Firefox 158 has an Ad Blocker. Nice. I'd like to try it. The announcement page tells me to go to "Settings > Browsing"… (read more)

Firefox 158's announcement page tells me that Firefox 158 has an Ad Blocker. Nice. I'd like to try it. The announcement page tells me to go to "Settings > Browsing". When I open "Settings", there is no "Browsing" option.

Open 1

how musch longer is muzila VPN it for free ?

i have a question for the muzilla VPN . until when is it going to be free ? this is really a great option for us and i love it . very useful . but i scare from that needs… (read more)

i have a question for the muzilla VPN . until when is it going to be free ? this is really a great option for us and i love it . very useful . but i scare from that needs us to pay money from a specific time . is there and news about this ?

Open 1

All of my tabs disappeared the other day

I am wondering if there is a setting somewhere in Firefox to automatically close tabs after a certain length of time or after there are a certain number of tabs open. I … (read more)

I am wondering if there is a setting somewhere in Firefox to automatically close tabs after a certain length of time or after there are a certain number of tabs open. I did not close Firefox. I was working on a text document in TextEdit and when I returned to Firefox, all of my tabs were gone! How can I deisable that if there is such a setting? This is a very vexing problem. Please advise. Please forward this to a supervisor for a quick and complete response. The representative I chatted with earlier forwarded my inquiry to Apple Support for an expensive subscription, which I do not want. Thank you.

Robert Beitz

Open 4 1

All my tabs are disappearing permanently...

At random times when opening the browser, all my tabs (except the first one) turn into about:blank. Relaunching the browser does not resolve the problem, and there is not… (read more)

At random times when opening the browser, all my tabs (except the first one) turn into about:blank. Relaunching the browser does not resolve the problem, and there is nothing in the history that allows me to restore them. It is extremely frustrating, as this is the third time I have lost all my tabs.

Open 2 1

Could my MacBook Air be slowed down by having many tab groups?

My Macbook Air (M1, 2020) has be moving slowly recently. I wondered if how I'm using Firefox could be contributing. I typically have two Firefox browser windows open, wit… (read more)

My Macbook Air (M1, 2020) has be moving slowly recently. I wondered if how I'm using Firefox could be contributing. I typically have two Firefox browser windows open, with 5 or 6 tab groups each with several tabs.

In addition and more specifically, I'm wondering if closing (collapsing) a tab group means those tabs won't be contributing to my computer's CPU load. Thank you.

Open 3

Where do I find the version of Firefox I am using on an ipad mini?

i have wasted hours trying to figure this out and to download the newest version IF it is compatible with my older Ipad Mini. All directions are bogus, as i do have any o… (read more)

i have wasted hours trying to figure this out and to download the newest version IF it is compatible with my older Ipad Mini. All directions are bogus, as i do have any of the options which are mentioned.

Open 1

What do I do about this warning I am receiving when I refresh my inbox? "The certificate for pop.windstream.net is not valid. Someonecould be trying to impersonate the server and you should not continue"

What do I do about this warning I am receiving when I refresh my inbox? "The certificate for pop.windstream.net is not valid. Someone could be trying to impersonate the s… (read more)

What do I do about this warning I am receiving when I refresh my inbox? "The certificate for pop.windstream.net is not valid. Someone could be trying to impersonate the server and you should not continue"

   Unable to receive new messages on my Thunderbird inbox for this warning
Open 1

What do I do about this warning I am receiving when I refresh my inbox? "The certificate for pop.windstream.net is not valid. Someonecould be trying to impersonate the server and you should not continue"

What do I do about this warning I am receiving when I refresh my inbox? "The certificate for pop.windstream.net is not valid. Someone could be trying to impersonate the s… (read more)

What do I do about this warning I am receiving when I refresh my inbox? "The certificate for pop.windstream.net is not valid. Someone could be trying to impersonate the server and you should not continue"

   Unable to receive new messages on my Thunderbird inbox for this warning
Open 1

Firefox on Android freezes completely whenever I open multiple tabs

Firefox on Android freezes completely whenever I open multiple tabs. Steps to reproduce: Open the Firefox app on my phone. Open a website in one tab. Open a second or thi… (read more)

Firefox on Android freezes completely whenever I open multiple tabs.

Steps to reproduce:

Open the Firefox app on my phone.

Open a website in one tab.

Open a second or third tab and try to switch between them or browse.

Observed result:

The browser stops responding, freezes, and fails to load or switch tabs smoothly.

Expected result:

The browser should handle opening and switching between multiple tabs without freezing or crashing.

Open 1

Can't get rid of this spam: ecare.all.r@emailff.att-mail.com

Can't get rid of this spam: ecare.all.r@emailff.att-mail.com Unfortunately I clicked on it and multiple spam sites came up. I've tried the spam filter and it doesn't wo… (read more)

Can't get rid of this spam: ecare.all.r@emailff.att-mail.com Unfortunately I clicked on it and multiple spam sites came up. I've tried the spam filter and it doesn't work. Suggestions?

Open 1