Enhanced Tracking Protection Blocks x.com in Windows

I've added https://x.com as an exception site but it is still blocked. This is outright censorship which is something fascists do. Tell me how to fix your browser s… (read more)

I've added https://x.com as an exception site but it is still blocked.

This is outright censorship which is something fascists do.

Tell me how to fix your browser so I may access x.com again or I stop using Firefox forever.

Asked by Taco X 3 days ago

Last reply by Taco X 3 days ago

Profiles & Sync Not Working!

Once again Firefox has decided to take over and change all my settings! I had finally managed to prevent it updating, as each and every time I had to reinstall all my set… (read more)

Once again Firefox has decided to take over and change all my settings! I had finally managed to prevent it updating, as each and every time I had to reinstall all my setting and extentions from scratch. Today, it decided to clear all my preferences and change itself to its own default settings. OK, so I can change my profile option, except all three are using the same defaults: I appear to have lost all my settings and extensions entirely. OK, I'll copy from my backup, but once again the three backup profiles are being overwritten with the defaults. Even my third backup of last March overwrites to the defaults! How and why is Firefox managing to keep overwriting my defaults to its own preferred settings? How do I stop it doing this and regain my own preferences?

I also tried Sync and now I am getting bookmarks from over five years ago! And once again my settings are changing to the defaults. Surely a Sync should overwrite with the current bookmarks and settings not just keep adding more and more. I am now in a right mess again. Back to losing everything with updates. I am a great believer in the 'if it ain't broke don't fix it' mentality, but Firefox has broken itself and is refusing to allow me to change to how it used to be! How do I restore my own preferences and prevent Firefox from changing them to what it wants.

Asked by Les 10 hours ago

FireFox not showing comments or displaying Ebay Philippines

I am getting to the end of my tether with Firefox. I have used it for years but the increasing issues are driving me to distraction. It will not display comments on the … (read more)

I am getting to the end of my tether with Firefox. I have used it for years but the increasing issues are driving me to distraction.

It will not display comments on the Daily Mail UK website, The Telegraph UK site and the screen is scrambled if I try to use Ebay Philippines. I am not a computer expert but I have tried to follow other peoples suggestions with no luck.

I cant see the point of persisting with FireFox unless these issues are rectified.

Any suggestions would be very welcome.

Commentary No Longer Visable On Multiple Websites

The last Firefox update, 126.0 (64bit), that was installed 2 days ago has caused various website's commentary or forums to not be displayed. For example, Yahoo finance pa… (read more)

The last Firefox update, 126.0 (64bit), that was installed 2 days ago has caused various website's commentary or forums to not be displayed. For example, Yahoo finance page, attempting to read the "community" section of a particular stock such as Walmart (WMT) nothing is displayed. This happens also on news websites that allow commentary. Google Chrome does display commentary but I don't like using Google.

This is not the first time commentary has not being displayed after an update. Happened a couple of times last year.

The desktop pc is running Windows 11, version 23H2.

Thanks, Frank

Asked by Clovis People 4 days ago

Having the same troubles on different phones, Xiaomi 13T Pro and Samsung Galaxy S24 Ultra

I am having different issues with the app, close to everytime i use it. For example, i did a reinstall yesterday because i was not able to open the amazon prime gaming co… (read more)

I am having different issues with the app, close to everytime i use it. For example, i did a reinstall yesterday because i was not able to open the amazon prime gaming content... i tried to claim some free game content there, i had to login for it which i did, but after that a site showed up wich where written..."Looking for something?"..on Chrome everything worked fine.. there is even more, please contact me

Asked by Timo Steinke 16 hours ago

scheduled task running

ive built a new pc and have a flashing program popup every 10min. upon assistance from a really good pc guy, we've found its a firefox default browser agent with a long … (read more)

ive built a new pc and have a flashing program popup every 10min. upon assistance from a really good pc guy, we've found its a firefox default browser agent with a long code.

its not listed in my scheduled tasks, eyt runs every 10min. only thing close to firefox would be thrunderbird, but iirc, mozilla and thunderbird are not longer the same company. either way. i need this thing to stop running every 10min.

Asked by Brett Isaacs 6 days ago

Last reply by Brett Isaacs 5 days ago

Can't play video or video plays with no sound on certain webpages only

Hello, about 1-2 weeks ago a very strange problem occurred - on some pages videos don't play at all or play without a sound. Can anyone help me with this strange situatio… (read more)

Hello, about 1-2 weeks ago a very strange problem occurred - on some pages videos don't play at all or play without a sound. Can anyone help me with this strange situation? For example, every video on youtube.com plays without a problem; on facebook.com every video plays with no sound at all; on some other pages video doesn't play at all. This problem is only with firefox, if I try to open the same videos with another browser everything is fine.

Asked by bobbyfm 1 day ago

Last reply by bobbyfm 19 hours ago

Emails gone after running "repair folder"

My wife is an ardent and long-time Thunderbird user. She has tens of thousands of old emails organized into dozens of folders. Recently she noted that many folders cont… (read more)

My wife is an ardent and long-time Thunderbird user. She has tens of thousands of old emails organized into dozens of folders. Recently she noted that many folders contained scrambled emails. For example, an email titled "The race to re-design sugar" from Sept. 2020 now contained what looked like content from an email from Office Depot. See below for a short piece of the body of the email. Anyway, I ran Thunderbird's "repair folder" function and not only did it not unscramble the emails, it also seems to have deleted any emails prior to 6 months ago. Fortunately I've got her T-Bird profile file backed up daily, so was able to restore the original (but scrambled) emails. Any thoughts? I use outlook, but I've got pretty good PC skills if you need to take me into the weeds. Thanks!

Example of one of the scrambled emails: 'From - Sun Feb 4 12:28:28 2024 X-Account-Key: account5 X-UIDL: AEZHkUhl+QCXZb/zNgpcWOY28vQ X-Mozilla-Status: 0009 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Received: from 127.0.0.1 by atlas-sbc-production.v2-mail-prod1-bf1.omega.yahoo.com pod-id atlas--sbc-production-bf1-7448fd4479-zt82t.bf1.yahoo.com with HTTP; Sun, 4 Feb 2024 20:27:34 +0000 Return-Path: <error@em.officedepot.com> X-Originating-Ip: [20.57.66.208] Received-SPF: pass (domain of em.officedepot.com designates 20.57.66.208 as permitted sender) Authentication-Results: atlas-sbc-production.v2-mail-prod1-bf1.omega.yahoo.com; dkim=pass header.i=@em.officedepot.com header.s=officedepot; spf=pass smtp.mailfrom=em.officedepot.com; dmarc=pass(p=NONE) header.from=em.officedepot.com; X-Apparently-To: xxxx.xxxx@att.net; Sun, 4 Feb 2024 20:27:34 +0000 X-YMailISG: T.w7qP0WLDtIndBfVsii11yVLG9YUwuh8bXrpNWGHf2Ezt9n W35tfL8ReGJq0phUGg1KeSNel41YbOoogg21rDC6q0i7xvo0jIbdikP0kWCS '

Asked by richard.kenny 5 hours ago

Question about Compatibility with SG Eats Reviews Site

Hi Firefox Support Community, I've been exploring the reviews on SGEats and noticed some performance issues while browsing the site using Firefox. The site has numerous … (read more)

Hi Firefox Support Community,

I've been exploring the reviews on SGEats and noticed some performance issues while browsing the site using Firefox. The site has numerous high-quality images and interactive elements which seem to cause slower load times and occasional lag.

Are there any specific Firefox settings or extensions that could help improve the performance for such media-heavy websites? Would enabling or adjusting hardware acceleration settings make a significant difference in this case? Are there known issues with Firefox handling similar content-rich websites, and if so, are there any recommended troubleshooting steps? I appreciate any insights or recommendations to enhance my browsing experience on SG Eats and similar sites.

Thanks!

potential resources for addressing performance issues in Firefox:

Troubleshooting and tips to make Firefox faster How to adjust performance settings in Firefox Looking forward to the community's feedback!

Asked by Hanzala Saleem 6 days ago

Thunderbird probably can't parse one type of standard Date format and caused showing wrong date time

There is an email app provided by xiaomi on my phone.What in the email sent by this app contains a special format of `Date` fields.It looks like that: `Date: Thu, 2 May … (read more)

There is an email app provided by xiaomi on my phone.What in the email sent by this app contains a special format of `Date` fields.It looks like that: `Date: Thu, 2 May 2024 05:55:12 UTC` It doesn't look like others' `Date: Thu, 2 May 2024 06:05:15 +0000` or `Date: Thu, 2 May 2024 10:35:14 +0800 (CST)`

but it is still conforming to standards (or is it only parsable by the JavaScript Date method?)

After I modified windows time zone and restarted thunderbird. all emails changed time so this is not a time zone problem.

But this email shown two different times in the preview and detailed pages at this moment.

So can anyone tell me if this is a bug? Thank you.

Asked by dangjinghaoemail 2 weeks ago

Last reply by dangjinghaoemail 6 days ago

No appointments displayed as a list (TB on Linux)

Hello, in TB there is the option of displaying certain appointments or all appointments, e.g. in the next seven days (above the calendar). This also works perfectly on my… (read more)

Hello, in TB there is the option of displaying certain appointments or all appointments, e.g. in the next seven days (above the calendar). This also works perfectly on my Windows computer, but unfortunately not on my Linux computer (Ubuntu 22.04.4 LTS, TB 115.10.1 (64-bit)). In TB on Linux, no appointment is displayed as a list at all. What could be the reason for this? Thank you! Niels

Translated with DeepL.com (free version)

Asked by Niels 6 days ago

Last reply by Niels 6 days ago

Sync to Android phone broken

I've had no issues with Firefox Sync on desktop but frequent issues on Android. I've reported issues previously here: https://bugzilla.mozilla.org/show_bug.cgi?id=18790… (read more)

I've had no issues with Firefox Sync on desktop but frequent issues on Android.

I've reported issues previously here: https://bugzilla.mozilla.org/show_bug.cgi?id=1879003

Yesterday, it failed in a different way, announcing that I needed to sign into Sync. I've tried a dozen times yesterday and today using both QR scan and email confirmation. All fail in various ways. For example:

  • After scanning QR code: "500 Error Oh dear, something went wrong there"
  • After scanning QR code: "Pairing not successful. Error while creating the pairing channel"
  • After scanning QR code and approving on mobile device and desktop, desktop says success, but phone stays on "Approval now required from your other device" Interestingly this page isn't open in the normal browser. If I click the three dot menu, it says "POWERED BY FIREFOX, Open in Firefox"
  • After going through all the steps and it saying "You're signed into Firefox," yet when I go to share a tab, it asked me to sign in.

Any tips on getting Firefox Sync to work? I don't see any troubleshooting sections in the online help articles.

Asked by DB 1 week ago

Last reply by DB 6 days ago

Webcam reversed

The webcam video image is being reversed or being flipped horizontally when using the latest version of Firefox. This is not happening in other browsers. I reset Firefox,… (read more)

The webcam video image is being reversed or being flipped horizontally when using the latest version of Firefox. This is not happening in other browsers. I reset Firefox, but the issue still occurs. Can you advise/fix please?

Asked by Peter G 6 days ago

Firefox deb package - Apparmor profile

Hello, I administer a small fleet of Ubuntu desktops. For a variety of reasons we avoid using Canonical's Snap package version of Firefox. Currently the fleet is using … (read more)

Hello, I administer a small fleet of Ubuntu desktops. For a variety of reasons we avoid using Canonical's Snap package version of Firefox.

Currently the fleet is using Firefox installed from the Mozilla Team PPA repo. However that repo can be incredibly slow and after reading about the new Firefox deb packages [1] from the Mozilla APT repository we would like to move to them. The problem is that these packages lack Apparmor profiles, so unfortunately my security team won't let me use them.

Would it be possible to add Apparmor profiles to these packages please? They would need to be applied only when an OS has Apparmor enabled, which may not be the default for Debian.

Thank you!

[1]: https://blog.mozilla.org/en/products/4-reasons-to-try-mozillas-new-firefox-linux-package-for-ubuntu-and-debian-derivatives/

Asked by Partially_Anonymous 6 days ago

No or slow connection with Firefox on Win 10, other browsers work fine and fast

I experienced problems with Firefox on different Windows 10 clients. The problems are only with Firefox, other browser like Chrome or Edge have no issues. The occasional … (read more)

I experienced problems with Firefox on different Windows 10 clients. The problems are only with Firefox, other browser like Chrome or Edge have no issues. The occasional issues are that Firefox loads the websites either very slow (~ 30 to 60 seconds) or sometimes not at all. At the same time, other browsers like Chrome or Edge load the same websites fast and reliably.

All affected clients have a fully patched Windows 10 with the latest build, up-to-date Firefox versions, recent processors and plenty of RAM and I periodically clean cookies/website-data/cache/history.

What could be the problem and the solution?

Asked by sansibarius 6 days ago

Firefox browsing failure after upgrade to 126.0 (64-bit)

Firefox automatically updated itself to version 126.0 (64-bit) and it was unable to display any web sites. First I disabled Mozilla VPN but that did not fix my issue. Ne… (read more)

Firefox automatically updated itself to version 126.0 (64-bit) and it was unable to display any web sites.

First I disabled Mozilla VPN but that did not fix my issue. Next, I disabled Microsoft Defender firewall software to no effect.

Finally I updated the shortcut to Firefox on my taskbar to launch the browser. This fixed my issue.

Hopefully, this will save other users from the same pain.

Asked by astroman133 6 days ago

Last reply by astroman133 6 days ago

sound output is low using google meets (not an issue in slack/OS level)

When I use google meet, I regularly get feedback that I sound far away, despite being at a normal distance from my computer. If I switch to another app, like slack, the i… (read more)

When I use google meet, I regularly get feedback that I sound far away, despite being at a normal distance from my computer. If I switch to another app, like slack, the issue doesn't present (so it's not an OS level issue). I'm using firefox on m3 macbook pro.

What can I do to fix this issue? Or do I have to stop using firefox?

Asked by Meg C 6 days ago

Last reply by Meg C 6 days ago

Thunderbird Beta extremly slow (win10)

Hi, starting with Thunderbird 126.b02 (al least) there are very heavy perfoming issues. Beyond crashes it takes approximatly 10 seconds to open a specific email. Moving t… (read more)

Hi, starting with Thunderbird 126.b02 (al least) there are very heavy perfoming issues. Beyond crashes it takes approximatly 10 seconds to open a specific email. Moving to another account is much more difficult: taking itself a much of time it takes supplemental time to open the INBOX.

Despite an Raphael on-dice-graphics I'm running a discrete Radeon RX 6700XT. HDD is far away from being over-lastet or running out of memory

Any ideas? Appreciated. Thx. B.

Asked by bernd_hauschild 1 week ago

Last reply by bernd_hauschild 6 days ago