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Thunderbird doesn't work when restoring backup to profile

I tried posting a thread but unfortunately I didn't got any traction. Maybe I've explained myself in a not so clear way? I'm going to try again, hoping to getting better … (read more)

I tried posting a thread but unfortunately I didn't got any traction. Maybe I've explained myself in a not so clear way? I'm going to try again, hoping to getting better luck this time around. Here it goes.

Big profile backup is out of control when restored. I'm on OSX.

Backup is a normal zip file of the profile folder, created on the same machine.

I know in theory, I should just create a new profile, quit TB, and then replace the contents of the newly created profile with my backup's contents. Next time I start it up, I should see my profiles' content.

However, that doesn't happen. And this is what I've seen after several dozen (?) times attempting it:

[list] [*] the first time starting after the restore, it takes a while to start. Then I'm shown a series INBOXes named with '-n' at the end, for an arbitrary (?) number of n. Such as 'INBOX', 'INBOX-1', ..., 'INBOX-25', some 3 to 5, others 40 or 50.

The last, according to this numbering, appears to be the one that contains the actual Inbox with messages. This happens in almost all accounts in the profile (about two thirds). I can also see several 'INBOX-n.msf' files (1kb) in the filesystem, with one corresponding final 'INBOX-n' file. This, as one could guess at this point, was not part of the original backup.


[*] after restarting TB, it takes even longer, and I lose access to all other folders. Everything below the account name disappears, except for the 'INBOX' that remains listed as a folder in the left pane, and when clicked on, shows no messages, none. For every account.


[*] every subsequent restart is then very quick, and I don't get access to the folders anymore. Even the maimed access the first time around seems now to be gone. There are only the empty INBOX folders, again and again./list


Profile folder size goes from ~24GB to ~16GB throughout this, though in TB's folder pane, it looks as empty as it could be.

I've repeated this dozens of times, with two different profiles which lead to the same result.

I might have tried a restore once on Windows machine to test it out, a long time ago, which I think went smoothly. So I can't vouch for it now, but I'd guess the problem is in OSX. Which is a problem, because it's what I'm using.

Am I doing something wrong? Does it have anything to do with permissions? What can I do to get this restore working? Anyone experienced the same on OSX?

I feel silly going through the trouble of backing up weekly, don't feel safe at all by failing to restore these backups. When I need the backup, I don't think I'm going to have one. I've had a few scares, and one of these days, it's bound to happen.

Below are the pictures when I restore this backup in OSX, in the first run it shows a corrupted folder structure, and from then on I have no access to the emails anymore.

Would appreciate any help with this long running issue.


Here's the pictures of the situation:

[b]First Run:/b

[img]https://preview.redd.it/jqs03d7fdcna1.png?width=324&format=png&auto=webp&v=enabled&s=ddc6a11b9da6d0413b8a81921bb3e618879b5f73/img


[b]Second Run:/b

[img]https://preview.redd.it/mvqtvi5hdcna1.png?width=369&format=png&auto=webp&v=enabled&s=f44319dd7f06fa25df4a5cb3d931e103f59b2eeb/img

Asked by hotpink8 6 days ago

Last reply by hotpink8 5 hours ago

Huawai P10 - default app settings link doesn't work

When I go to Settings > Set as default browser, it opens in the wrong settings page (app settings, which on this phone is separate from default apps). I have repeatedl… (read more)

When I go to Settings > Set as default browser, it opens in the wrong settings page (app settings, which on this phone is separate from default apps). I have repeatedly set Firefox as the default browser under Default Apps, but I think the app can't recognise this as it can't complete the action from the Firefox app Settings.

I have a Huawai P10, I think it is Android 7.

If I can't get this to work I'm going to have to stop using Firefox as links default to open in Browser and it just gets muddled. Which is frustrating cos I just spent time getting it synced up with my laptop, and I like the desktop version!

Asked by Nikki 13 hours ago

last mail

Can I install this way, in each group: after closing an email that I have as the last one under in my list, that I would like to see the whole list of my mails but not th… (read more)

Can I install this way, in each group: after closing an email that I have as the last one under in my list, that I would like to see the whole list of my mails but not the last one that the software opens/displays in my list?

Asked by Slawomir Dzwonek 14 hours ago

Connecting to outlook.office365.com fails after upgrade to 102.9.1

Hi, I upgraded from 102.6.1 to 102.9.1 on windows 11 and now my imap connection fails to outlook.office365.com. It asks for a username/password and uses the authenticati… (read more)

Hi, I upgraded from 102.6.1 to 102.9.1 on windows 11 and now my imap connection fails to outlook.office365.com. It asks for a username/password and uses the authentication method OAuth2 as before. Still, after authentication, through the authenticator, I am getting this message that authentication failed because the application is not allowed by administrator. But nothing changed at the backend! So I installed 102.6.1 again and all is fine. Any ideas?

Asked by paultrouw 14 hours ago

Thunderbird can't access the MacOS Contacts app - MacOS Ventura (13.2.1)

I found this problem while clean installing / setting up TB on a new Macbook Air (M2, 2022). Installation and setup of mail accounts works fine, but when I open Wind… (read more)

I found this problem while clean installing / setting up TB on a new Macbook Air (M2, 2022).

Installation and setup of mail accounts works fine, but when I open Windows -> Address Book I don't see the macOS Address Book content. And when I go to the MacOS System Settings -> Privacy & Security -> Contacts I do not see the option to 'allow' Thunderbird to access contacts. Which explains why I can't access that MacOS Contacts from TB, but isn't terribly helpful .....

I tried doing a second clean install (created new system account and did it there) and had the same problem.

On the other hand I have TB running on an older iMac (Retina 5k, 27", 2017), also currently running Ventura (13.2.1) and do not have the problem there. And when I go to MacOS System Settings -> Privacy & Security -> Contacts I see and entry for TB with a toggle set to give it access to Contacts.

But with the iMac I installed TB back in 2017 or 2018 ..... and so it was installed under an earlier version of MacOS (perhaps High Sierra or Mojave ...)

My guess is that something has changed in how Thunderbird 'negotiates' access to the Calendar app - but I don't know if that's a TB or a MacOS issue ..... and most importantly don't how to fix it???

Asked by IanG 2 days ago

setting up thunderbird: how do I get it to download ALL existing messages, old and new?

Hello wise people of the internet, I've just installed Thunderbird, which happily downloaded the last couple years worth of messages... and then stopped. I can't get it… (read more)

Hello wise people of the internet,

I've just installed Thunderbird, which happily downloaded the last couple years worth of messages... and then stopped. I can't get it to pick up the rest, even though there's another fifteen years of email that I'd like to preserve on this computer. I tried repairing the folder: it flickers through the existing emails for a while, and maybe stretches the stop date another month or two back, but otherwise doesn't change anything.

I'd be very grateful for any suggestions! I'm truly just using this as a backup for my emails (I continue to read and send within the browser), so it's important to me to get it all here.

Thanks in advance!

Asked by ri3068466 1 week ago

Last reply by ri3068466 4 days ago

Problems with opening specific emails in certain mail threads, and how to archive these threads outside Thunderbird in my PC

Hi! I recently got Thunderbird (TB) re-installed in my new PC. In the re-installed TB, certain mail threads are sort of compressed, so I cannot click and open older sp… (read more)

Hi!

I recently got Thunderbird (TB) re-installed in my new PC.

In the re-installed TB, certain mail threads are sort of compressed, so I cannot click and open older specific emails, or did not find the right method to do it. Also, Archive or Remove are the only two buttons active. The drop-down thread with Save As (and other options) has disappeared.

Can I still click and open specific emails in a thread in TB? If so, how do I do it? Am I missing something?

Can I still find the Save As option, to save email threads (as backup) outside TB, in my PC? If so, how do I do it?

Why are only some threads compressed? It seems to happen randomly. For example, the thread most recently active was compressed, along with some other, older threads.

All threads I refer to as compressed has a branching-like symbol to the left of the subject line. This symbol never appeared in my old TB. In my old TB there was never a problem archiving a thread outside TB.

Many thanks in advance!

Best, Stefan Andersson

Asked by stefan.andersson14 1 week ago

Last reply by stefan.andersson14 4 days ago

error code: 0x800700002 when installing Firefox

I recently removed Firefox from my PC with the intention to reinstall it right away via the windows store, for the purpose of getting Firefox updates automatically. How… (read more)

I recently removed Firefox from my PC with the intention to reinstall it right away via the windows store, for the purpose of getting Firefox updates automatically.

However, I have been trying in the past few days to install the app and am running into the same error as the installation begins.

I deleted any reminiscence of Mozilla folders from my C drive and ran deep cleaning of cache files on my PC and nothing helps. Please help me resolve this issue, I would like to keep using Firefox...

Thanks:)

Asked by guttman.yotam 6 days ago

Last reply by guttman.yotam 5 days ago