All Products Support Forum

This is an ongoing problem and it has been around for years. I know it existed in 102 and also now in 115. That is that despite the Junk Settings being set to "Delete them" under the checked statement "When I mark messages as junk", they do not ever get deleted. I have to manually delete items marked as junk, which is mostly accurate. So in my inbox, I just see a multitude of items marked as junk each morning until I re-sort by junk status instead of date and then easily delete them and then go back to sort by date.

browser.sessionstore.resuming_after_OS_restart = false. My browser still restores on os restart. Startup -> Restore previous windows and tabs is unchecked browser.sessionstore.max_resumed_crashes = 0 browser.sessionstore.restore_on_demand = false browser.sessionstore.resume_from_crash = false

I do not and will not manually close my browser session every time I want to shut down my computer in order to get it to do what it's supposed to. Linux sends SIGTERM to all running processes on shutdown. Firefox isn't handling this correctly, obviously, because if it was, then my settings would be getting respected. SIGTERM is the standard signal sent to windows that need to close gracefully and are expected to still be functional.

NOTE: Do not provide windows-specific support to this thread. I am not running firefox on windows, and I do not possess a windows computer or license.

I'm encountering some difficulties with my current account, which is locked out. I would like to request assistance from the support team to help me delete my account and remove my personal information from the platform. However, I'm having trouble finding the contact information for the support team. I couldn't locate their email address or phone number, and I'm hesitant to post my personal email address and information on a public forum.

I'm feeling quite frustrated, as I've never encountered such challenges with an app before. It appears that I'm unable to reach the Firefox support team at the moment. Can someone please provide guidance on how I can securely and privately request their assistance in deleting my account and personal information?

I had to create a new account just to post this question because my original account got locked out. This happened because I recently acquired a new phone and didn't transfer the two-step authentication information to my new device.

In TB 115.1.0 (64-bit) on Windows digital signature are maked as not valid for an unknown reason. This happens at least with emails send from Outlook clients. In TB 102.14.0 (64-bit) on Windows this digital signatures were shown as valid. However, digitsal signatures of emails send from other clients (e.g. Thunderbird, Nine from 9folders) are shown as valid.

The rumble video interview of Jonathan Cahn by Greg Hunter is NOT visible in my linux version 91.12.0esr(64-bit) of Mozilla Firefox, straight from an openSuse software repository and directly installable under yast, which is their administrator program over the linux software including the software manager

The web page in question is https://usawatchdog.com/only-way-to-save-america-is-turn-back-to-god-jonathan-cahn/ but the java script code is grayed out on this page

!function(r,u,m,b,l,e){r._Rumble=b,r[b]||(r[b]=function(){(r[b]._=r[b]._||[]).push(arguments);if(r[b]._.length==1){l=u.createElement(m),e=u.getElementsByTagName(m)[0],l.async=1,l.src="https://rumble.com/embedJS/ugdmvn"+(arguments[1].video?'.'+arguments[1].video:)+"/?url="+encodeURIComponent(location.href)+"&args="+encodeURIComponent(JSON.stringify([].slice.apply(arguments))),e.parentNode.insertBefore(l,e)}})}(window, document, "script", "Rumble");

I have used other browsers, such as Opera, Brave, Google Chrome and the rumble video is clearly visible and playable.

What do I have to change in Firefox so that this video becomes visible on the page?

Randall

p.s. Greg Hunter is interested in this reply too

Hi there! I am a long time Chrome user and decided to try Mozilla Firefox. I loved it and after a bit of tweaking, I run into a problem I can't deal with myself. In Chrome I loved auto fill options every time I needed the option for my home address, email address or credit card. In Firefox I just can't do it. The option is only available for Canada or SUA. Is there any way I can make it work? Of course, I looked for some add-ons and actually found several, but given the fact that auto-fill in my case deals with personal and sensitive data, I need a safer method. Is there any? Thank you!

After upgrading on my Mac Pro 2010 to Thunderbird 91.10 I couldn't access my Google account. I found some suggestions (e.g. change to 0auth) - and eventually am able to receive e-mails. I still can't send them - not even when I went back to 91.4 (when I could send e-mails). I am being asked the password for my Google account, but when I fill in the correct one, I am again asked for my password - etc. I use the correct one as evidenced by the fact that I can access my Google account via Safari. I have contacted Google One. I followed their suggestion to accept Thunderbird on my Google account. I still can't send e-mails. Google One just now suggested that I no longer use Thunderbird as it does not seem to satisfy their safety standards. I don't want to do that (I like the lay-out). The alternative is to cancel my Google account. Please help: what is wrong - or if I am to blame, what am I doing incorrectly?

I accidentally visited a bogus website instead of the legitimate UK Companies House website.

I should have gone to companieshouse.gov.uk but ended up at companieshouse.org.uk which is an escort site! (Yeah, no, it wasn't what I was looking for, OK?!)

But now I cannot get rid of the bogus address and it autofills every time I start typing "companies".

I have deleted it from History, but it still appears.

According to searches I've done, I should be able to go to tools/ settings/ privacy and security/ forms and autofill where I would be able to delete it, but Firefox 106.0.1 now only gives me the option to change saved credit card details.

So where do I find the location that this is saved so I can get rid of it.

PS No, I do *not* want to wipe all my history/ browsing data etc just to get rid of one fake address!

I'm using Firefox password manager, which syncs passwords on 4 PCs and 1 Android phone that I use. Getting ready to set up Primary Passwords. Once it is set on one PC, what happens when I go to use one of the other ones, where PP is not set yet? Don't need lock outs or other hassles that I see many users struggle with. Thanks!

I have noted from a web search that the subject of Javascript in Firefox (Android) has caused issues for some users of this browser.

I understand that JavaScript is now enabled by default in the standard version of Firefox (Android). It appears that once upon a time there was a config setting that could be tweaked to switch JavaScript on or off, but that setting may no longer work. Additionally, I also understand there are add-ons for the Android version of Firefox that can, amongst other things, apparently switch JavaScript on or off.

People here might be surprised to learn that the minimalist Firefox Focus (Android) browser already has a built-in, easily accessible, switch to turn JavaScript on or off:

Settings > Privacy & Security > Web Content > Block JavaScript

So, the point I would like to raise with Mozilla (but it seems to be impossible to contact them directly) is, if it is available in Firefox Focus (Android), why the heck is this switch not available in the mainstream, standard version of Firefox (Android)? It makes absolutely no sense not to have it, surely?

I would suggest that a good place to include a JavaScript switch would be in the 'Site permissions' section of Firefox (Android) settings. It is merely a suggestion as, for example, within the rather useful competitor Vivaldi (Android) browser there is such a switch located here:

Settings > WEB PAGES > Site settings > JavaScript

As for why there should be a JavaScript switch within Firefox (Android), that question is largely irrelevant. Mozilla have already seen a need to include it in Firefox Focus (Android), so what possible good reason could there be for not including it in Firefox (Android)? It mystifies me, and it's omission is an inconvenience too.

Does anyone here have a sensible answer to this question?

Hi,

I seem to having multiple problems with Firefox over the last few weeks...

This problem is - I can't unblock popups. I have got popup blocking enabled, with a couple of Exceptions - it's been working fine until I wanted to use it today. I have tried turning off popup blocking, re-entering the exceptions - nothing is helping!!!

Does anyone know what to do?

Thanking you Pedro

Hi! After recently following the upgrade path from FF v52 to the most recent FF version, I find that logins in logins.json did not carry over with the upgrade. Out of 555 logins, only 44 appear. (I suspect these may have been imported from Chrome, since FF also imported my Chrome bookmarks without acknowledgment.) I see that the old logins are still in logins.json, and logins.json appears to be valid JSON when opening with FF.

I tried ensuring that logins.json, key3.db, and key4.db had matching timestamps, but that didn't correct the problem. I tried replacing key3.db and logins.json with copies from a backup of the v52 profile (it has no key4.db--is key3.db no longer used?), but then zero logins appeared (why I think the ones that do appear may originate with Chrome). I tried exporting logins to CSV, but it only captured those 44. I can see the logins are in logins.json, but the passwords are hashed/obscured.

I have profile backups, but I don't find a way to import the logins. (If I had to make a wild guess, I'd say the upgrade might have ignored my key3.db that paired with my logins.json, and created a new key4.db full of Chrome logins instead.)

How might I recover my logins from either the in-use logins.json or from my profile backup?

Thank you!

I was surprised today to visit a site and notice the "permissions" icon appear at the left of the address bar, showing me that cross-site cookies were allowed for this site. I have Enhanced Tracking Protection set to "Strict", so obviously this was a worrying thing to happen.

Looking into it a bit further, it seems Firefox provides a backdoor for cross-site cookies: https://support.mozilla.org/en-US/kb/third-party-trackers?as=u&utm_source=inproduct#w_managing-cross-site-cookies

• "While cross-site cookies from trackers are blocked in Firefox by default, a site may signal to the browser that it needs to use them for important functionality. In this case, Firefox will allow a third-party website to use cross-site cookies the first five times (or up to 1% of the number of unique sites you visit in a session, whichever is larger) without prompting you. After that, Firefox will prompt you to block these cookies. Without your consent, Firefox blocks these cookies from that point because a site requesting access that many times may be a tracker."

This is most definitely not what I want!

I want every cross-site cookie to be blocked by default, unless and until I explicitly approve it. Is there an about:config preference I can set to achieve this?

I must admit that I was very upset when I discovered some time ago that permissions for my files and folders in .thunderbird were messed up in a way that had given all files permission to run as programs. Now I have been living with it for a while without disaster, and I found out the reason for it is that I used ntfs format instead of ext4 on my backup disk. However it still feels bad, and I still don't know how to fix it correctly.

I have for many years before used Fat32 for my backup, .thunderbird included. And it looks like Fat32 takes all those permissions away, so if I just do that again and restore, the illness in quest will be cured. There are some symbolic files I can't copy to Fat32 but Thunderbird doesn't seem to care. Could that be a good way to fix it.?

Or can I perhaps expect an automatic update eventually will fix it.?

Or how do I fix it correctly.?

Thank you in advance.

Hi Everyone, My Bank has suddenly decided that ALL cookies must be allowed before letting their customers in -- a requirement with which I wholly disagree. My FireFox is set to block anything that moves, and supported by Ad Blockers and Ublock too. Is there a way in which I can configure FF to allow me into the Bank site without having to change my "secure" settings every time? I am no computer genius - so please make it simple for me.

Thanks everyone.

Ian

I did a clean install for my PC, Installed Thunderbird, added my mail account, checked "save in manager" after entering my password. After restarting the prompt keeps appearing after starting. The Password Manager has no saveds passwords.

I tried deleting cert9 and key4 and session.json, none of those helped.

Hello, I am stuck in an unsolvable loop. I recently upgraded from version 38 to 102.x. I can not set a primary password. I can not set any other passwords. I read several articles, reset my password, etc. Instructions can be difficult for me, unless explicit. I would appreciate help. TY. Vince

Primary password not set. Unable to change Primary Password.

After the last upgrade, Firefox no longer saves my password information even thought I always click "Save".

In my Privacy & Security - "Logins and Passwords" settings, I have it checked to autofill. I am not using Private Browsing and the only extension I have is DuckDuckGo. I tried to remove that extension and try again, but it still would not save.

What else to check?

Hi there. I'm in the process of switching from Chrome and I want to import my passwords.

I first tried the 'import from Chrome' option - it says it's successful, but nothing has actually been added. Same result after several attempts.

I then tried the csv route. I found out I had to change the config settings, so I did just that, but the 'import CSV' option still isn't showing even after a reset.

So now I'm at a dead end. Any bright ideas please? TIA!

FYI I'm using Firefox 99.0.1