All Products Support Forum

This last Firefox update had totally screwed up everyone's browser. Especially maps. Half of my maps, especially on Find A Grave no longer work. I dont know what you guys did, but you need to fix it fast!

Intermittently (maybe 1/20 times?), when I try to do a Google search from the URL bar I'll get a tab that doesn't load for about 30 seconds. If I search for the exact same thing in another tab it will load instantly, and if I select the url and press enter it will also load instantly. I am seeing this issue both when entering a search and when selecting text and clicking "Search Google for X".

I found a recommendation on a similar issue to set security.tls.enable_0rtt_data = false in about:config but I have seen no change with that setting.

media like .gif files and .mp4 files are used very frequently in the Discord servers I'm in and for some reason whenever those specific file types are used won't load/function. I noticed that while the DRM icon was present in the discord tab, that those two file types worked just fine; but I have no clue how to set it to always turn on for specific sites.

To get to the point; I would like to make myself available in order to supply the information needed to establish my own website from my own server. I don't want to be forced to buy the rights to my own intellectual property. When I make it known that I am interested in a specific web address for my own use this will be used to gouge my resources and just make me pay a fee for things I don't need. Mozilla says that my website is not secure but I have an SSL certificate and it even later admits that the information is encrypted. I'm not mad, I simply don't want to be bullied and wrangled into purchasing what I don't need. Nobody has the web address I currently have as my ServerName. The more I advertise it while I am working on it, the more likely I will be gouged or it will be stolen out from under me.

I've been working on computational engineering topics on my own for about a year and a half since I have been unemployed. I am interested in developing my own website, free and clear. I have gotten to the point that I can access what I have built on my local network. I run a Macbook Air and dual boot a tower with Ubuntu 22.04 and Windows 10. I built a website on Github but I want to run my own version on Apache from my Ubuntu OS. So far I have an Apache server running and I can access my website with the web address (httpS://www.example.com) I want from the Ubuntu tower. When I am on my Mac I have to type the IP address of the tower to access the site; the web address won't work. I can do the same thing from my iphone while in the house as well. I have created my own SSL certificate (though I am not a certificate authority). When I access the website on the tower with the web address, Mozilla bonks me with a security warning. It says that there is no ownership information, though when I made the SSL cert, I provided a lot of info. I have a legitimate company verified with the IRS (established Jan 2022). I have a paypal account for any financing I may need to do, though I don't want to support greedy ISPs that horde resources and spy on their clients. I can provide practically any info you may need and I appreciate any advice you can give to help me avoid paying through the nose for a pet project that will NEVER turn a profit, especially if it has any additional overhead. I was given the tower through a contract position and I want to use it to it max value.

All that being said, I appreciate a stranger listening to my problems and considering them for a thoughtful response. I understand you have a boss and you may need to say what you need to say. I will try my best to be respectful; though I am rarely respected.

I am frequently needing to clear the Cached web content, when doing development work on a website. I always need to remember to remove the check mark from the Cookies box. However, I sometimes forget and loose dozens of log-in cookies and need to reset them, which is a big pain.

I was unable to find anything in the Firefox Advance Configuration settings. In Chromium and Chrome browsers, only the Cached images and files box is set with a check mark. If I cannot change the default for Cookies, this is reason enough for me to switch browsers, despite using Firefox for many years.

I went to about:config and set my privacy.globalprivacycontrol values to all True. Yet, when I go https://globalprivacycontrol.org/, the website states that the GPC signal is not detected. Is any other action required? I am using Firefox v16.0.2 on a Mac computer running Ventura 13.5.

I am running Firefox on Mint Debian edition, I find the Youtube playback very low volume preset at about 1/4 of max, I try set it to the max but it returned the same after restart. I start FF in trouble shooting mode to disable theme and extension but didn't change thing, I remove and reinstall FF also did not help. I find something strange that, on the Help menu it said the updates disabled by system administrator but I did not do that, it is now on 116.0 64bits, any comment ?

I just got a new phone (Pixel 7a) and embedded videos have closed captions enabled by default in Firefox. Even if I turn them off while watching one video, they'll be back on the next video. I want them to just be off by default. It's not an Android setting as far as I can tell - I have all live captioning turned off and the video player isn't showing captions when I use Chrome to watch the same videos. Here's a link to a video that has captions on by default when I view it in FF for Android. I've also included a screenshot of the CC controls.

My Firefox is having some problems relating to audio.

If I open a YouTube video, the image will play but there's no sound, on Twitter also, and so on. On YouTube Music the player won't even start, giving the error "An error occurred. Please try again later." I noticed that the stereo icon that shows up in the tab, which allow you to mute the tab, won't show up when I'm playing a video on YouTube, Twitter, Vimeo, and so on.

Only Firefox has no sound, it's not muted in the Volume Mixer, neither in the app volume settings in Windows. I've followed everything suggested here here and here.

I think the problems may have started after I reinstalled my graphic card driver, but I'm not sure since I don't use this computer very often. I have a Windows 10 and my graphic card is a Nvidia GT 630, and the driver version is 474.44.

Hey, since 2 months firefox started crashing when a video comes to the end. I tried it in troubleshoot mode skipped to min 10:45/10:50 and played. after this 5 sec it just crashed. I noticed it on youtube but tried it on other players and it also happened. Today I also started a video on a other website and it crashed but not when starting youtube videos.

Here my last 5 crash reports: bp-8fdedc8b-c8bc-404f-9e3e-8f2fd0230813 bp-b15becdb-456b-4a22-971c-2c0c20230813 bp-9754361a-f67b-445a-9163-c88a20230813 bp-cffc46ae-9ae5-4678-a323-7b60b0230813 bp-a863679a-577e-45f4-9f4e-002bc0230810

Best regards, Michal

In Firefox, when I type 'news' into google instead of getting a list of links it takes me straight to the Financial Times website. Is this an issue with google or is Firefox being hyjacked?

I am running the latest FF on Fedora and few weeks ago I started having this issue where some images aooear scrambled. Pics attached but for example the QR code on messages.google.com looks scrambled. Same for some favicons, some of the iconography on Google maps, and random others.

So far, I've tried disabling VPN and all add-ons (Troubleshoot mode) to no avail. Can't seem to find a pattern, it seemingly happens at random. Any suggestions appreciated.

I have Firefox Sync enabled in my Firefox browser on a few computers. When I logged in to Firefox Sync initially, it did sync-up my new computer with all of the saved bookmarks and history. I am not sure if any of my logins were saved). When I go to websites and login, I am prompted with the dialog to save my credentials, and I say ok, save. But the logins are not remembered. And in my about:logins page shows "no logins found". I don't care about retrieving any old logins, I just want to be able to save new ones and get the default behavior of saving logins working again.

I'm running Firefox 116.0.2 on Xubuntu 20.04.6. A day ago, it started loading at startup for no apparent reason. I don't want it to that. It's not my default browser, and it is not selected as such. It is not listed in any startup folders or in application autostart in system settings. I tried the winregister and auto update fixes using about:config, and no joy.

Does anyone have any suggestions? It's past annoying.

I can go to xfinity email but when trying to access email it will say the service is not available right now. Before the latest firefox update I had no problem with accessing comcast email with Firefox. I can access email thru chrome without a problem. I have cleared cookies and cache but it made no difference. What do you think is going on. Thanks.

Im using Firefox android on my new pixel 7. I found that the 'add to home screen' option is not available on the ... List. I searched for solution. Someone say click on Install option. But there's no install option either.

The add to home screen is available on my old moto phone

Does anyone have this same issue and have a solution how to fix this? I very much appreciate all your help!

I was told to ask for support here rather than at bugzilla.

User Agent: Mozilla/5.0 (Android 10; Mobile; rv:109.0) Gecko/116.0 Firefox/116.0

Steps to reproduce: 1. Install Fennec from F-droid 2. Open browser 3. Observe splash screen 4. The original logo is back

Actual results: 116.2.0 changed the startup splash screen back to the regular logo. I actually rather liked the minimalist splash screen logo we had for a few weeks prior.

Expected results: Is there a flag in the config that I can change to get back the minimalist logo?

Since a few days, it is not possible to copy-and-paste any external text or content into the text field of WhatApp Web on Firefox. It works fine on Chrome. Also text manually copied from a previous WA message can be pasted.

We tried on other PCs with Firefox and Chrome, same situation. So it seems to be a problem of Firefox latest version.

I am using the intune preview feature which allows you to import admx/adml instead of using the custom injection method. Everything works far better then with the injection method, except for one settings:

ExtensionSettings this setting is working when I have only one setting set (ex):

{"someplugin@test.com": { "installation_mode" : "allowed" }}

If I add a second line to the entry:

{"someotherplugin@test.com":{ "installation_mode" : "allowed"}}

I understand this is a new feature, but if I had the correct format that would work for HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox\ExtensionSettings to allow two plugins to work I belive I shouldn't have any issue getting the admx feature to do this, I even tried manually editing the registry setting and it breaks whenever I add the second line to it.

Hi folks.

I use Firefox a lot. I have about 36 windows of firefox open and some of those can have a LOT of tabs on/in them.

I have recently "evolved" to using a computer monitor. Before then it was an old flat screen TV - 1336 x 768 resolution (there about).

Now I have a 1080p monitor and things are different.

I use Node-Red (dashboards) and they took a beating with the new size.

I've set THOSE tabs to 133% magnification - and yes that isn't the correct size to emulate the TV. But I only thought of doing this a fair way down the track of trying to rearrange the layouts. (MY MISTAKE)

But I realised that at least not too long down that rabbit hole.

So that WINDOW is set to 133% zoom. But just now I tried to zoom out of another tab on that window and realised that the zoom on the other tabs is changed too.  :(

Am I missing any tricks? I know I could move THOSE tabs to a whole new window and that's that. But in the bigger picture I just want to check.