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my addons are gone after syncing

1. i have firefox on my pc, now i installed it on my laptop 2. synced to my account on laptop 3. the internet went out halfway through the syncing process (only 3 addons … (read more)

1. i have firefox on my pc, now i installed it on my laptop 2. synced to my account on laptop 3. the internet went out halfway through the syncing process (only 3 addons or so installed and then it got stuck) so i closed my laptop and forgot about it 4. i opened firefox on my PC and the account synced 5. the addon bar flashed and all the addons except for 3 are now deleted (they are NOT disabled, they are completely gone from the addons page)

I don't remember the name of every addon i had installed but I need them back.

Asked by hypnosnyx2 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Unable to sync firefox PC to android phone

I am not a geek and I follow all the details of 'how to etc etc' but nothing works and the phone goes into random loops and keeps telling my I cannot sync (I KNOW that). … (read more)

I am not a geek and I follow all the details of 'how to etc etc' but nothing works and the phone goes into random loops and keeps telling my I cannot sync (I KNOW that). Firefox has no phone number or email system for technical support (or any type of support) just this hit and miss system of 'forums' (or is that fora). I tried to send a bug report but I am NOT signing up for another (geek speak) account just to send you the problem. Please fix this issue - it never used to happen on older versions - how can I roll back my firefox to something that works properly?? Here is the error report, enjoy, to me it is written in ancient g(r)eek!

1659608046381 Sync.SyncScheduler DEBUG Next sync in 600000 ms. (why=schedule) 1659608314611 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1659608314611 FirefoxAccounts DEBUG getOAuthToken enter 1659608314612 FirefoxAccounts TRACE getCachedToken returning cached token 1659608314612 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1659608314613 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1659608315651 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 304 1659608317134 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:fxa_status 1659608317134 FirefoxAccounts DEBUG fxa_status received 1659608317134 FirefoxAccounts DEBUG service: sync 1659608317134 FirefoxAccounts DEBUG is private browsing: true 1659608317329 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:loaded 1659608317329 FirefoxAccounts WARN Unrecognized FxAccountsWebChannel command: fxaccounts:loaded 1659608320303 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:pair_preferences 1659608320908 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1659608320908 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1659608320908 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1659608320909 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1659608321321 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1659608321322 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1659608321367 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1659608434712 FirefoxAccounts DEBUG FxAccountsPush loading service 1659608434712 FirefoxAccounts DEBUG FxAccountsPush initialized 1659608434747 FirefoxAccounts TRACE observed topic=push-message, data=chrome://fxa-device-update, subject=[xpconnect wrapped nsISupports] 1659608434747 FirefoxAccounts TRACE FxAccountsPushService _onPushMessage 1659608434753 FirefoxAccounts DEBUG push command: fxaccounts:device_disconnected 1659608434754 FirefoxAccounts DEBUG Notifying observers of fxaccounts:device_disconnected 1659608434754 FirefoxAccounts INFO fetching updated device list 1659608434754 Sync.Engine.Clients DEBUG Updating the known stale clients 1659608434754 Sync.Engine.Clients DEBUG Refreshing the known stale clients list 1659608434757 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/devices 1659608435790 Services.Common.RESTRequest DEBUG GET https://api.accounts.firefox.com/v1/account/devices 200 1659608435791 Hawk DEBUG (Response) /account/devices: code: 200 - Status text: OK 1659608435791 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -2791 1659608435792 FirefoxAccounts INFO Got new device list: 3bab5932266da6469edabb3b022d462f, 622e1483fa5b0564fc504f75d009b422, 6bf539feb208fd2a1eaf7bf820de34f0, 73ad7ca5e184fd5a50f2f48dd70866d1, 7c41118e2a1f1174997c0cce0f12284c, 7e2285d6c17f0fb8bf12ddb7d479892f, c66b82cce8ac7a7972116bff3d23ce2e, e48e0ecaf75ca3b8b9c64b315ed4be22 1659608435793 FirefoxAccounts INFO updating the cache 1659608623665 FirefoxAccounts ERROR Pairing channel error: Error: WebSocket unexpectedly closed(resource://gre/modules/FxAccountsPairingChannel.js:3601:20) JS Stack trace: FxAccountsPairingChannel</_setupListeners/<@FxAccountsPairingChannel.js:3601:20 1659608646390 Sync.Service DEBUG User-Agent: Firefox/103.0.1 (Windows NT 6.1; Win64; x64) FxSync/1.105.0.20220729222726.desktop 1659608646391 Sync.Service INFO Starting sync at 2022-08-04 12:24:06 in browser session kSKF98oczh8c 1659608646392 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1659608646402 Sync.Status INFO Resetting Status. 1659608646402 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1659608646405 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1659608646405 FirefoxAccounts DEBUG getOAuthToken enter 1659608646408 FirefoxAccounts TRACE getCachedToken returning cached token 1659608646408 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1659608646410 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1659608646715 Sync.Resource DEBUG GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/148151151/info/collections 1659608646717 Sync.Service DEBUG Fetching server configuration: https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/148151151/info/configuration 1659608646909 Sync.Resource DEBUG GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/148151151/info/configuration 1659608646911 Sync.Service DEBUG Fetching global metadata record 1659608646911 Sync.Service DEBUG Weave Version: 1.105.0 Local Storage: 5 Remote Storage: 5 1659608646911 Sync.Service DEBUG Fetching and verifying -- or generating -- symmetric keys. 1659608646912 Sync.Service INFO Testing info/collections: {"bookmarks":1659608043.52,"extension-storage":1605357784.56,"clients":1659606031.62,"meta":1596625959.52,"forms":1659075090.37,"crypto":1578385419.9,"history":1659111154.3,"passwords":1656864350.76,"addons":1654102992.88} 1659608646912 Sync.CollectionKeyManager INFO Testing for updateNeeded. Last modified: 1578385419.9 1659608646912 Sync.Synchronizer DEBUG Refreshing client list. 1659608646913 Sync.Engine.Clients DEBUG Resetting clients last sync time 1659608647128 Sync.Collection DEBUG GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/148151151/storage/clients?full=1&limit=1000 1659608647138 Sync.Engine.Clients INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 2 reconciled. 1659608647139 Sync.Engine.Clients DEBUG Refreshing the known stale clients list 1659608647152 Sync.Engine.Clients INFO Uploading 0 outgoing records 1659608647155 Sync.Synchronizer INFO Updating enabled engines: 2 clients. 1659608647157 Sync.Synchronizer INFO Syncing all enabled engines. 1659608647162 Sync.Engine.Passwords INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1659608647162 Sync.Engine.Passwords INFO Uploading 0 outgoing records 1659608647163 Sync.Engine.Bookmarks DEBUG Checking if server sync ID EcjFZAdZwynf matches existing 1659608647169 Sync.Engine.Bookmarks INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1659608647169 Sync.Engine.Bookmarks.Mirror DEBUG Merging bookmarks in Rust 1659608647173 Sync.Engine.Bookmarks.Mirror DEBUG Building local tree 1659608647179 Sync.Engine.Bookmarks.Mirror DEBUG Building remote tree 1659608647190 Sync.Engine.Bookmarks.Mirror DEBUG Building merged tree 1659608647190 Sync.Engine.Bookmarks.Mirror DEBUG Applying merged tree 1659608647191 Sync.Engine.Bookmarks.Mirror DEBUG Merging bookmarks in Rust took 21.432ms 1659608647191 Sync.Engine.Bookmarks.Mirror DEBUG No changes detected in both mirror and Places 1659608647192 Sync.Engine.Bookmarks INFO Uploading 0 outgoing records 1659608647208 Sync.Engine.Bookmarks.BookmarkSyncUtils DEBUG pushChanges: Processed change records: {"weak":0,"skipped":0,"updated":0} 1659608647209 Sync.Engine.Addons DEBUG Refreshing reconciler state 1659608647209 Sync.AddonsReconciler INFO Refreshing global state from AddonManager. 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon Mount Rainier Sunset by M♥Donna (version=6.0, id={c55346b8-b052-4db2-9267-61b7df3f29ef}) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon Mountain Theme (version=2.0, id={0f13a6cc-fbbb-41a6-b42e-314514cce874}) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon Facebook Container (version=2.1.1, id=@contain-facebook) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon Dictionnaire français (version=7.0b, id=fr-dicollecte@dictionaries.addons.mozilla.org) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon DuckDuckGo Privacy Essentials (version=2020.8.18, id=jid1-ZAdIEUB7XOzOJw@jetpack) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon The Diving Collie (version=2.0, id={c20ca56b-78c1-4d5a-bbe3-b978c435be69}) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon Ducati Bike Theme (version=2.0, id={f8818a98-92c6-4355-98e9-8a2f86abb14e}) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon AdBlock — best ad blocker (version=4.43.0, id=jid1-NIfFY2CA8fy1tg@jetpack) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon British English Dictionary (Marco Pinto) (version=3.0.7, id=marcoagpinto@mail.telepac.pt) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon Français Language Pack (version=103.0.1buildid20220729.222726, id=langpack-fr@firefox.mozilla.org) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon English (GB) Language Pack (version=103.0.1buildid20220729.222726, id=langpack-en-GB@firefox.mozilla.org) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon Form Autofill (version=1.0.1, id=formautofill@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Firefox Screenshots (version=39.0.1, id=screenshots@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon WebCompat Reporter (version=1.5.0, id=webcompat-reporter@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Web Compatibility Interventions (version=103.0.0, id=webcompat@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon DoH Roll-Out (version=2.0.0, id=doh-rollout@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Picture-In-Picture (version=1.0.0, id=pictureinpicture@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Google (version=1.2, id=google@search.mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Amazon.com (version=1.3, id=amazondotcom@search.mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Bing (version=1.3, id=bing@search.mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon DuckDuckGo (version=1.1, id=ddg@search.mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon eBay (version=1.3, id=ebay@search.mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Wikipedia (en) (version=1.1, id=wikipedia@search.mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Amazon.co.uk (version=1.9, id=amazon@search.mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon System theme — auto (version=1.3, id=default-theme@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Light (version=1.2, id=firefox-compact-light@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Dark (version=1.2, id=firefox-compact-dark@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Firefox Alpenglow (version=1.4, id=firefox-alpenglow@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Add-ons Search Detection (version=2.0.0, id=addons-search-detection@mozilla.com) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon OpenH264 Video Codec provided by Cisco Systems, Inc. (version=1.8.1.2, id=gmp-gmpopenh264) 1659608647213 Sync.AddonsReconciler DEBUG Rectifying state for addon Widevine Content Decryption Module provided by Google Inc. (version=null, id=gmp-widevinecdm) 1659608647215 Sync.AddonsReconciler INFO Saving reconciler state to file: addonsreconciler 1659608647222 Sync.Engine.Addons.Store DEBUG gmp-gmpopenh264 not syncable: type not in allowed list: plugin 1659608647223 Sync.Engine.Addons INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1659608647224 Sync.Engine.Addons INFO Uploading 0 outgoing records 1659608647225 Sync.Engine.Forms INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1659608647226 Sync.Engine.Forms INFO Uploading 0 outgoing records 1659608647226 Sync.Engine.History DEBUG Checking if server sync ID x56-DiRAUha6 matches existing 1659608647228 Sync.Engine.History INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1659608647228 Sync.Engine.History INFO Uploading 0 outgoing records 1659608647232 Sync.Engine.Extension-Storage INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1659608647233 Sync.Engine.Extension-Storage INFO Uploading 0 outgoing records 1659608647234 Sync.Doctor INFO Skipping check of passwords - disabled via preferences 1659608647234 Sync.Doctor INFO Skipping check of bookmarks - disabled via preferences 1659608647234 Sync.Doctor INFO Skipping check of addons - disabled via preferences 1659608647234 Sync.Doctor INFO Skipping check of forms - disabled via preferences 1659608647234 Sync.Doctor INFO Skipping check of history - disabled via preferences 1659608647234 Sync.Doctor INFO Skipping check of extension-storage - disabled via preferences 1659608647234 Sync.Doctor INFO Skipping validation: no engines qualify 1659608647234 Sync.Status DEBUG Status.sync: success.sync => success.sync 1659608647234 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1659608647234 Sync.Synchronizer INFO Sync completed at 2022-08-04 12:24:07 after 0.83 secs. 1659608647235 Sync.Declined DEBUG Handling remote declined: ["prefs","tabs"] 1659608647235 Sync.Declined DEBUG Handling local declined: ["prefs","tabs"] 1659608647235 Sync.Declined DEBUG Declined changed? false 1659608647235 Sync.Service INFO No change to declined engines. Not reuploading meta/global. 1659608647236 Sync.SyncScheduler DEBUG Next sync in 600000 ms. (why=schedule)

Asked by Kev King 1 year ago

Answered by Paul 1 year ago

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"Send tab to device" only shows 4 most recent devices

When using "send tab to device", the submenu previously showed all synced devices, in my case, more than 10 devices. Recently it only shows 4 devices and there is no way … (read more)

When using "send tab to device", the submenu previously showed all synced devices, in my case, more than 10 devices. Recently it only shows 4 devices and there is no way to access the other ones. Is this broken or is it a recent change? If so, can I revert the behavior with a preference?

Under "manage devices", I still see all of my synced devices, they just don't show up in the "send to device" submenu.

Asked by Darren 1 year ago

Answered by jonzn4SUSE 1 year ago

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Disabling sync across devices

Although I have disabled all relevant "sync" settings in Firefox, the browser is still syncing tabs across my MacBookAir and my iMac. To make matters worse, tabs in Chr… (read more)

Although I have disabled all relevant "sync" settings in Firefox, the browser is still syncing tabs across my MacBookAir and my iMac.

To make matters worse, tabs in Chrome and Safari sync to Firefox tabs across devices as well. The sync occurs in both directions.

I am not logged into Chrome or my gmail account.

Specs: MacBookAir: early 2015/ OS v. 12.7 (Monterey) iMac: Retina 4K, 21.5-inch, 2017 / OS 12.6.8 (Monterey)

Things I've tried:

  • Turning off syncing in Firefox on both devices.
  • Signing out of Firefox from both devices.
  • Disabling "sync open tabs" via Firefox preferences
  • Renaming devices from within Firefox Sync. (The name always reverts to the previous one.)
  • Reinstalling Firefox
  • Deleting cache from both Firefox and Chrome.
  • Restarting

Images are from toolbar on iMac when Firefox is open on both computers. Any help would be most appreciated! Thanks!

Asked by Frustrated user 7 months ago

Answered by cor-el 7 months ago

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Sync Bookmarks from a primary device

I see instructions for sync' to a phone, how do I initially (connect) sync to my desktop from my laptop? When I sync my bookmarks, how does is know which computer is the… (read more)

I see instructions for sync' to a phone, how do I initially (connect) sync to my desktop from my laptop?

When I sync my bookmarks, how does is know which computer is the primary (the one that I want to duplicate changes from)?

For example, I added new bookmarks and revised some old ones on my laptop and did not have the sync on my desktop at the same time. Now, if I sync my laptop to my desktop, how does it know which device is my primary (in this case my laptop) where I made all the changes?

My goal is to revise all the bookmarks currently on my desktop to reflect all the changes I made to them on my laptop. I'd like to do it without duplicates or displaying old desktop residual bookmarks that I deleted and/or modified on the laptop prior to sync to the desktop.

In this case, should I delete my bookmarks from my desktop and then sync to my laptop so as to seamlessly & efficiently have my bookmarks toolbar on the laptop look the same on the desktop?

Thank you for your help here! Christopher

Asked by comfeline 2 years ago

Answered by FredMcD 2 years ago

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Add ons not syncing on Android

Hi All, On desktop I have uBlock Origin and in the Sync list option "add ons" it ticked. On Android I can't see "add ons" in the Sync list option and if I go to the ad… (read more)

Hi All,

On desktop I have uBlock Origin and in the Sync list option "add ons" it ticked.

On Android I can't see "add ons" in the Sync list option and if I go to the add ons settings I can only see the Recommended. uBlock Origin is listed but it looks like I have to install it again on Android, it is not automatically there.

Is this normal? Do I have to reinstall it?

Thanks

Asked by marco761 8 months ago

Answered by TyDraniu 8 months ago

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Sync doesn't work between Windows, Linux, and Android

I recently switched to Firefox from Chrome. I imported all the bookmarks and passwords from Chrome into Firefox on Windows. Next, I installed it on Linux and later on An… (read more)

I recently switched to Firefox from Chrome. I imported all the bookmarks and passwords from Chrome into Firefox on Windows.

Next, I installed it on Linux and later on Android. The sync is not working properly that is what I noticed. Basically I have all the data on my Windows PC Firefox. It is not syncing between other devices, that will be my notebook running Linux and my Android Phone.

I read other similar question son the forum and did a Google search as well. I already did re-install a few times to no avail.

Here is the log from "about:sync-log" : https://paste.ee/p/5e57H

How do I fix this?

Asked by sul007 1 year ago

Answered by jonzn4SUSE 1 year ago

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Windows Firefox won't sync with Android and vice versa no matter what

The title pretty much sums it up. I even tried drastic measures such as logging out then completely uninstalling Firefox and removing any leftover data on both platforms.… (read more)

The title pretty much sums it up. I even tried drastic measures such as logging out then completely uninstalling Firefox and removing any leftover data on both platforms. After reinstalling and connecting to the Firefox account they will sync with previous data but any new data I add on Windows won't show up on Android and vice versa. I also obviously tried forcing a sync manually... I really wish I didn't have to switch to another password manager any help would be greatly appreciated! :)

Asked by GoldenSW 1 year ago

Answered by GoldenSW 1 year ago

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sync on android stuck on working when logging In.

I'm trying to login to my Firefox sync account, and when I login with email or qr code I get stuck with the screen saying warning. Soon after I left my phone to login and… (read more)

I'm trying to login to my Firefox sync account, and when I login with email or qr code I get stuck with the screen saying warning. Soon after I left my phone to login and came back 15 minuets, and it continued "working".

Asked by causingnose5432 1 year ago

Answered by causingnose5432 1 year ago

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Firefox Sync Login NOT Working Since v112.0.2

Good morning! Since v112.0.2 my Firefox logged itself out of Sync and will not allow me log back in. When I click the "Sync and Save Data" in the pulldown menu, the page… (read more)

Good morning!

Since v112.0.2 my Firefox logged itself out of Sync and will not allow me log back in. When I click the "Sync and Save Data" in the pulldown menu, the page spinner just spins and spins. The login page never loads.

Oddly, I couldn't even login to my Mozilla account here to post this. I had to use "Ungoogled" Chromium to load the page. I've never had any Sync issues with FF, that I can remember. This just "appeared" with v112.0.2 and continues with v113.0.

I did try to access the Sync login page while in Safe (Troubleshooting) Mode... no difference, though; same spinning spinner.

I'm running Slackware Linux on a desktop computer. No other changes have been made on this system other than upgrading from FF v112.0.1. to v112.0.2. This is when the Sync issue started.

Any ideas? Any assitance would be very much appreciated. I could just go to Chromium full-time, but I would not want to do that. I've been a Mozilla browser user for 23 years. The Chromium is only on my system as a backup browser, along with SeaMonkey. Yeah... I have a Seamonkey. :)

Anyway, thanks in advance for any help/ideas to allow me to troubleshoot/resolve this.

Regards,

~Eric

Asked by V. T. Eric Layton 1 year ago

Answered by cor-el 1 year ago

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No confirmation email for Firefox Sync received

I try to set up Firefox Sync on Firefox on a VM on Fedora. I enter my e-mail and password. Then I get the message (after retrying): "Email resent. Add accounts@firefox.co… (read more)

I try to set up Firefox Sync on Firefox on a VM on Fedora. I enter my e-mail and password. Then I get the message (after retrying): "Email resent. Add accounts@firefox.com to your contacts to ensure a smooth delivery." However, I do not get the email with the confirmation code.

My email address has this format j@xxxxx.org

Asked by Jan 9 months ago

Answered by Jan 9 months ago

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iOS password/ logins not synching between Desktop and mobile app.

Hello, I have not been able to get my Firefox iOS app and desktop to sync. On both my desktop and phone logins are selected for syncing but each device has its own list … (read more)

Hello,

I have not been able to get my Firefox iOS app and desktop to sync. On both my desktop and phone logins are selected for syncing but each device has its own list of logins which they wont share with each other. I can sync tabs and send tabs from desktop to my phone and the same the other way around. The only thing that doesn't seem to sync is passwords/ logins.

I have uninstalled the app on my phone I have logged out and back in I have cleared connected devices on my account and relogged in

None of the above have worked in getting my device to sync.

When I do a fresh install I only get back the logins that I've manually entered onto my phone. It seems to have it's own list separate form the desktop and neither device is sharing login sync.

Any help would be appreciated, I have 300+ logins on my desktop version and have only manually moved over a small handful to my phone because manually doing so is a pain and they won't sync if I update one on the phone or computer to the other device.

I'm on iOS 109 and desktop version is 109.0 (64-bit). I have been trying for weeks on and off to resolve this issue.

Asked by Roadkillcafe 1 year ago

Answered by Roadkillcafe 1 year ago

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Regenerating recovery key

I've gone down a rabbit hole of authentication in regards to Sync with Firefox. I'm wondering if I can regenerate a recovery key by removing the recovery key from my acc… (read more)

I've gone down a rabbit hole of authentication in regards to Sync with Firefox. I'm wondering if I can regenerate a recovery key by removing the recovery key from my account and then choosing to re-enable a recovery key on my account? I do have the password for my primary email on my account, but I can't find the recovery key value for it.

I also have a secondary email on my account that I don't have a password for, and need to reset a password for it, but one problem at a time...

Asked by EJ 1 year ago

Answered by cor-el 1 year ago

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How do I delete the sync data out of my Firefox account (but leave the account otherwise intact?)

I used Firefox Sync in order to fix a corrupted Firefox profile, and now want to delete the sync data from Mozilla's servers (as it's no longer needed). However, I would … (read more)

I used Firefox Sync in order to fix a corrupted Firefox profile, and now want to delete the sync data from Mozilla's servers (as it's no longer needed). However, I would like to keep my account on Firefox Accounts. What's the best way to ensure this?

Approaches I think *might* work:

- Change my registered email address, delete my account, create a new account with the original email - Reset my password (causing sync data to be deleted)

The first one seems more thorough, but perhaps a little *too* thorough. :-) But the second is only implied to work, not stated outright. Thoughts?

Asked by tim-mc 1 year ago

Answered by cor-el 1 year ago

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Assigning a new device ID for Sync after having cloned Firefox settings to another device

Hi, first of all thank you all in the community for your amazing work on Firefox! I have cloned my $HOME (including ./.mozilla/firefox/) to another Linux device. Now … (read more)

Hi,

first of all thank you all in the community for your amazing work on Firefox!


I have cloned my $HOME (including ./.mozilla/firefox/) to another Linux device.

Now I realize that changing the Firefox Sync device name on the new device would also change it for the other device when checking "Connected Services" https://accounts.firefox.com/settings. I also can only see the new device name when using "Send to device" from any device.

I guess I have to unlink my new device and somehow assign it a new device ID for Firefox Sync to recognize the new device. How can I do that?

Asked by flightvision 1 year ago

Answered by jonzn4SUSE 1 year ago

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browser will not sync bookmarks and history from old computer

my older asus laptop had a critical failure and I needed to get a new computer and to my understanding when you have had a Firefox account for as long as I have you shoul… (read more)

my older asus laptop had a critical failure and I needed to get a new computer and to my understanding when you have had a Firefox account for as long as I have you should be able to sync your whole account to a new device to my dismay that is not the case and I have years of bookmarks and history on my account urgent fix would be appreciated.

Asked by Abyss 11 months ago

Answered by Abyss 11 months ago

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No synced logins found

After updating to Firefox 110 (snap running under Ubuntu Studio 22.04) I get "No synced logins found". The settings still show me logged in to my Firefox account and my s… (read more)

After updating to Firefox 110 (snap running under Ubuntu Studio 22.04) I get "No synced logins found". The settings still show me logged in to my Firefox account and my synced bookmarks are still there. The saved logins are still there in my Firefox 110 installation running under Windows 10. A similar problem was reported here: Surface Pro 8 recently had No Synced Logins Found while other devices do not have this issue but I am opening a separate thread because the OP gives the impression that this is platform-specific. I am afraid to do anything in the Firefox installation under Ubuntu, for fear of overwriting (i.e. deleting) the saved logins which I can still access on my Windows installation. How should I proceed?

Asked by rsbrux 1 year ago

Answered by rsbrux 1 year ago