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export android bookmarks

I want to know how to export on my android Firefox browser bookmarks to a android chrome browser. What are the steps to accomplish this? Thank you for your assistance! … (read more)

I want to know how to export on my android Firefox browser bookmarks to a android chrome browser. What are the steps to accomplish this? Thank you for your assistance!

Asked by Mark5630 1 year ago

Answered by Paul 1 year ago

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Firefox seemed to "sync" the DisableAppUpdate policy from a Windows public comp to my Linux personal comp. I don't want that.

I normally use Firefox desktop on my Linux computer. Last week, I started using it on a public computer running Windows. I installed Firefox Portable and then logged/syn… (read more)

I normally use Firefox desktop on my Linux computer.

Last week, I started using it on a public computer running Windows. I installed Firefox Portable and then logged/synced into my Firefox account on this Win computer. I noticed that in the Firefox Portable Windows “about:preferences” page, it says “Your browser is being managed by your organization”, which links to about:policies. In that “about:policies” page, it shows this https://i.imgur.com/JmD8nXg.png Policy Name: DisableAppUpdate Policy Value: true. Now I’m back on my Linux desktop computer and it also has this “managed by your organization” message in “about:preferences” and the same “about:policies” stuff. In other words, it appears that this policy was copied from the Windows public computer to my personal Linux computer. I don’t want that.

How can I undo this? And how can I block this sort of policy syncing?

Asked by Mozilla cheese 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Math formulas not displaying correctly in some instances of Firefox (but not all)

Recently if I browse pages with maths forumulas they do not display coorectly, instead the underlying Tex or LateX code is shown. I have several computers and I use Fire… (read more)

Recently if I browse pages with maths forumulas they do not display coorectly, instead the underlying Tex or LateX code is shown.

I have several computers and I use Firefox on all of them, but curiously this problem does not happen on all of them, some show formulae correctly.

The image attached shows an example at Wikipedia - Lagrange point . The upper portion is Chrome and displays correctly, the lower portion is Firefox where the formyuals do not display correctly.

This is only started recently. Previously I had no issues with formulas displaying on any pf my computers, for many years.

Asked by Chris 1 year ago

Answered by cor-el 1 year ago

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Import passwords from file

I reinstalled Firefox and now need to import passwords from file where they were exported before reinstall. This article https://support.mozilla.org/en-US/kb/import-login… (read more)

I reinstalled Firefox and now need to import passwords from file where they were exported before reinstall. This article https://support.mozilla.org/en-US/kb/import-login-data-file explains how to import passwords from file, but this option is missing. The only option available is Import from another browser.

From here https://bugzilla.mozilla.org/show_bug.cgi?id=1702336 it looks like the feature was disabled 9 months ago. It is not clear what is the workaround in interim and what is the current state of resolution. For example, how do I use passwords CSV file to load into Microsoft Edge or Chrome and then import this data from that browser back to FireFox?

Asked by IvanKovalev 1 year ago

Answered by cor-el 1 year ago

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Add Add-on Icon to toolbar

according to the add-on page in Settings, the AdBlock Plus add-on is enabled in my browser, but it doesn't appear to be working. so I am trying to access the menu options… (read more)

according to the add-on page in Settings, the AdBlock Plus add-on is enabled in my browser, but it doesn't appear to be working. so I am trying to access the menu options to control it. to do that, I need to add the icon to my toolbar.

this article: https://support.mozilla.org/bm/questions/955157

explains two methods:

1. go to Settings --> Customize Toolbars, and drag the icon to the toolbar. this doesn't work, because the icon is not there to be dragged (even after I restore defaults).

2. go to the View Menu --> Toolbars --> Add-on Bar and move the icon from one toolbar to another.

quite apart from the fact that it took me two days to figure out how to get the View Menu to appear, that procedure doesn't work either because after View Menu --> Toolbars --> the Add-on Bar is not listed.

can someone please tell me what I'm doing wrong.


thank you,

Asked by martin264 1 year ago

Answered by martin264 1 year ago

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Certain websites appear in some sort of "dark mode" when dark themes are enabled

I've been using Elijah Lopez's Matte Black (Red) theme for months. Recently, I think because I added the ClearURLs extension or some other change, certain websites enter … (read more)

I've been using Elijah Lopez's Matte Black (Red) theme for months. Recently, I think because I added the ClearURLs extension or some other change, certain websites enter some sort of "dark mode" when accessed.

Websites that do this include Twitter, an independent blog, and Youtube.

The website appears normally with the default light theme enabled. In the second photo, the website appears in the "dark mode" with the black Firefox theme enabled.

I have deleted cookies and cache, reinstalled Firefox, and reinstalled Extensions. I think this problem only occurs with dark themes, and nothing else. The moment I change to dark theme, the problem comes back. It is strange because the dark theme was working just fine for months until recently.

How can I keep the dark theme, preferably the same Elijah Lopez's dark theme, while using websites normally and not in this weird "dark theme" style adaptation?

Asked by rishiagrawal2002 1 year ago

Answered by TyDraniu 1 year ago

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HOW DO I REMOVE MSN PAGE FROM LOADING BEFORE FIREFOX ON WINDOWS 10

Got a new Acer laptop with windows 10. Firefox is set as my default browser but msn page opens first then i have to click on next tab to open Firefox. How can i get rid o… (read more)

Got a new Acer laptop with windows 10. Firefox is set as my default browser but msn page opens first then i have to click on next tab to open Firefox. How can i get rid of msn?

Asked by kwikconstkp 1 year ago

Answered by FredMcD 1 year ago

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"Did Not Connect: Potential Security Issue" on every sites

Since yesterday I am getting this "Did Not Connect: Potential Security Issue" error on every sites that I have tried to visit. Even on well known secured sites like https… (read more)

Since yesterday I am getting this "Did Not Connect: Potential Security Issue" error on every sites that I have tried to visit. Even on well known secured sites like https://drive.google.com is inaccessible while my Chrome and Edge is working fine. Any solution?

Asked by shekharhimadri97 1 year ago

Answered by shekharhimadri97 1 year ago

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Google Maps 3D doesn't exist in new Firefox version.

Saw older replies here, but I don't have the technical expertise to understand them. The 3D function in Google maps doesn't exist. The item to click on is no longer the… (read more)

Saw older replies here, but I don't have the technical expertise to understand them.

The 3D function in Google maps doesn't exist. The item to click on is no longer there. Is there a work-around or do I have to use Chrome now.

(It seems with each update I automatically get, I lose a function. I'd like to get a link to a Firefox version from at least 6 months ago.)

Asked by KJS-LES 1 year ago

Answered by jonzn4SUSE 1 year ago

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strange icon in dock

I use Firefox quite a bit and installed it on my wife’s MacBook air and I’m trying to get her to use it. I recently set up a gmail account for my brother-in-law who does … (read more)

I use Firefox quite a bit and installed it on my wife’s MacBook air and I’m trying to get her to use it. I recently set up a gmail account for my brother-in-law who does not have Internet and uses my wife’s MacBook air when he visits us. 


A couple of days ago the mystery icon—Firefox logo with a tv screen on the upper right—started appearing on my MacBook pro every time she turned on her computer. There does not seem to be a way to get rid of it. Any suggestions?

Asked by agarratt 1 year ago

Answered by AliceWyman 1 year ago

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Bookmark Icon's

Why do my Bookmark Icons on my Bookmarks Tool Bar intermittently show up as the Target Symbol, I see three websites with this symbol at the moment. If I click on the boo… (read more)

Why do my Bookmark Icons on my Bookmarks Tool Bar intermittently show up as the Target Symbol, I see three websites with this symbol at the moment. If I click on the bookmark sometimes it reverts to the correct icon. Any solutions to stop this? Thanks

Asked by atlantasconnection 1 year ago

Answered by FredMcD 1 year ago

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Firefox doesn't display portions of text on some websites

For an unknown reason, Firefox Browser doesn't render portions of text on some pages, leaving invisible areas. I'm using the latest version (95.0.2) on Windows 10, but t… (read more)

For an unknown reason, Firefox Browser doesn't render portions of text on some pages, leaving invisible areas. I'm using the latest version (95.0.2) on Windows 10, but this was a problem in other recent versions. It only happens on some systems. No other browser I've tried has the same problem, so the issue is definitely Firefox-specific.

One example of a problematic page is arxiv.org, another one is Caltech News; see the attached screenshots for how Firefox renders these pages on my system.

Here's what I found out.

  1. The issue goes away if I disable the "Allow pages to choose their own fonts, instead of your selections above" font setting.
  2. The issue remains even if I disable/uninstall all add-ons.
  3. Refresh-install doesn't resolve the issue.
  4. After uninstalling and installing Firefox cleanly again, with old settings auto-imported (bookmarks, history, logins ...) and no add-ons present, the issue is not present at first. However, if I enable "Open previous windows and tabs" option to restore my session on startup, the issue reappears after I close and re-open Firefox a couple of times, and doesn't go away after that. It doesn't matter whether the problematic pages are included in the restored session or not; they will simply not show all text as expected if I visit them.
  5. Deleting the entire cache, cookies, site data and site settings doesn't help.
  6. Opening Firefox in Troubleshoot mode make the problem disappear, but it returns immediately when I leave the Troubleshoot mode.

Any ideas how to fix this?

Asked by w987 1 year ago

Answered by cor-el 1 year ago

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google not loading after connecting to VPN network

google.com and google related websites doesn't load at all. For example, gmail slowly loads, but loading icon never disappears, loading icon is always shown and then ofte… (read more)

google.com and google related websites doesn't load at all. For example, gmail slowly loads, but loading icon never disappears, loading icon is always shown and then often it shows 'reconnecting' message. This works OK in Chrome.

Steps to reproduce: 1. Open Firefox without VPN - all loads well. 2. Enable VPN - stops loading. If I then disable VPN - it starts loading again.

If I restart Firefox it starts working OK, but after a while stops working again.

Asked by kantix 1 year ago

Answered by kantix 1 year ago

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Bookmarks menu is too spaced

As of version 91 I think it was, around middle of 2021 (last year), in the dropdowns from the across-to-the-top bookmarks menu, the items are spaced out vertically way to… (read more)

As of version 91 I think it was, around middle of 2021 (last year), in the dropdowns from the across-to-the-top bookmarks menu, the items are spaced out vertically way too much. So much space is wasted. I like the spacing they had before that version. I just want to go on record as giving feedback that I don't like it, and wish it went back to the original spacing. I have looked at https://support.mozilla.org/en-US/questions/1346987 and know there's all sorts of weird stuff I can do to customize my Firefox to get the spacing I want, however, my point with this post is to get feedback back to the Firefox developers to see if they will consider changing it back. If posting here is not the best way to get feedback back to the developers/designers/product-owners, please let me know the best way. I couldn't find another way.

Asked by DanW-FireFox 1 year ago

Answered by DanW-FireFox 1 year ago

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500 MB of RAM per tab??

Hi everyone, I have the problem in the Subject line. FF sucks about 500 MB to be run, on top of which it takes 500 MB per tab, and that makes it impossible to run a rese… (read more)

Hi everyone,

I have the problem in the Subject line. FF sucks about 500 MB to be run, on top of which it takes 500 MB per tab, and that makes it impossible to run a research on my 8 GB Mac. Yesterday I was looking for a lamp and had no more than 7 tabs open, 3 of which were largely text, 2 were online shops, and 1-2 were websites with pictures. No Facebook or social media, no YouTube. FF froze, made the whole Mac freeze (well, Mac is garbage nowadays but let's leave that out of this topic), and I had to wait MINUTES before I could close it, because the computer was nonreactive.

When I check online, I see people being like "why can't it manage more than 50 tabs?". 50?!?! My computer dies with a maximum of 10 when it's only text websites!

So, I guess there's something wrong with this.

- I don't have many extensions (SimilarWeb, VPN, and Flash Player), I always use incognito so I can't use the plugin that allows me to use several accounts at the same time, so I can't see what's messing with my Mac. - The Activity Monitor (pretty much Task Manager on Windows) shows "FirefoxCP Isolated Web Content" for each tab, could that have anything to do with my problem? - CPU usage is very low, some 0.5 to 10% max during heavy use. - I seem to remember I used to have dozens of tabs open in the past, although I can't be sure. Is this a recent problem?

I really hope there's a way to solve this, because now I always fear that opening FF while on a Zoom meeting might freeze the whole thing.

Thanks to anyone who might want to shed some light on this big problem.

Screenshots: RAM and CPU usage with 2 tabs open. Two, taking more than 1 GB of RAM and about 250 threads in total? While using 0.2% of the CPU? I'm lost

Asked by muvuth 1 year ago

Answered by FredMcD 1 year ago

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Transferring Saved Logins from Firefox on another PC

I need to transfer saved logins from Firefox on a soon to be retired laptop to Firefox on a new laptop. New laptop has a few logins created while setting it up than I cop… (read more)

I need to transfer saved logins from Firefox on a soon to be retired laptop to Firefox on a new laptop. New laptop has a few logins created while setting it up than I copied manually knowing that when I import from the old laptop with many logins, the few on the new laptop will be overwritten. My problem is that Firefox can export logins into a logins.csv file but it seems can only import from a Microsoft browser. Is copying the key4.db and logins.json from the old to the new the only correct way to do this? The old laptops logins.json file has a recent date but the key4.db has a 2018 date even though some new logins were saved last month. Do I only need to copy the logins.json file?

Asked by MikeZZ 1 year ago

Answered by Shashank Shekhar 1 year ago

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Is "UpdateBrowserForApp" message from Firefox?

Periodically, randomly is all I can say, a message window opens when I power on with a statement about "UpdateBrowserForApp" having stopped working; and then I'm given op… (read more)

Periodically, randomly is all I can say, a message window opens when I power on with a statement about "UpdateBrowserForApp" having stopped working; and then I'm given options to close the program, etc. See attached screenshot.

Firefox is the only browser I use. Is this message from Firefox or does it mean I should do something related to Firefox?

Thanks for whatever info or help you can give. Lee

Asked by Txasslm 1 year ago

Answered by FredMcD 1 year ago