All Products Support Forum

Nothing will open. Not even settings. Just a blank page. Won't go to any web pages. I uninstalled and reinstalled, same thing. Almost like an update messed it up, but I looked in Windows update and there were no recent updates. Microsoft Windows 10 Home.

Hello As others have said recently, Firefox has become unusually greedy in RAM!

I love Firefox and it's been my favorite browser for years and years. But there it became unmanageable for me!

I'm absolutely not going to spend money to add more RAM to my PC tower, which is only three years old, and otherwise performs perfectly well for my use with all my other apps. There is 8 GB of RAM in my PC, a fast model of RAM, very fast, and expensive. You have to stop, guys, and face the truth! There is a real problem and there is no point in denying it, and saying that it takes more than 8 GB on a PC at the end of 2020.

The CONCRETE result is that we are all going to change the browser we use, it's super sad, and it is happening NOW. I don't want to change, but I have no choice. It's kind of heartbreaking for me, believe me.

I want to move IMAP folders to Local Folders to save room on server.

I am a small painting contractor and I want to save my emails and have access to them, but I am getting low on server space with my provider.

I was thinking that if I moved them to local folders that would be the answer, but trying drag and drop with folders doesn't always work. I have a few folders that have allowed me to do that, but then after a few folders it doesn't keep adding more.

I use a Tree structure for my projects:

My Company Name

   Projects
       2015
           15-001 Project Name
           15-002 Project Name
       2016
           16-001 Project Name
           16-002 Project Name

I also have a similar structure for estimates, insurance, taxes, etc.

Each project can have a few emails or as many as 100.

Each year I have 100 - 150 projects.

This amounts to 10's of thousands of emails.

I just want to have access to them, but they do not need to be active.

How can I do this?

Since upgrading to a newer version of FF, I find that I am unable to save to PDF like I've been doing so for years. The MacOS User Guide says to choose File > Print then Click the PDF pop up menu and choose Save as PDF.

Well, this open is no longer showing up in FF version 86.0. Can someone tell me how to get it back? Thanks.

Is it possible to export/import the auto saved addresses?

I moved to a new computer, and the auto saved addresses help time to auto fill some emails.

Thanks

Joseph

Thunderbird used to get messages when it firsts opened now it doesn't. seems like it stopped after two updates ago. Can't figure out in options how to turn it back on.

I uninstalled Libre Office and it apparently uninstalled the VCRUNTIME140_1.dll file s part of its uninstall process. From this point Firefox would open but would not connect to the Internet, either by clicking one of the links in the toolbar or typing the address directly. I have tried all the solutions I can find on the support pages, ranging from attempting to copy the file from another location to re-installing Visual C++ from the Microsoft website, both the 64 bit and the x86 versions. Having found and installed the latest version of Visual C++ I now get the error message "The procedure entry point _CxxFramehandler4 could not be located in the dynamic link library C\WINDOWS\SYSTEM32\MSVCP140.dll" at the edn of the installation process, and of course Firefox has not installed. Any suggestions for a way forward?

A recent Firefox update has totally disrupted our ability to print from browser windows. There used to be a "Print Preview" button that allowed us to set things up the way we wanted them. That's now missing. As a result, stuff that used to cost us for ten pages now costs us for twenty pages. Also, when we print double-sided, the second side prints upside down.

This strikes me and my wife as a horrible development, and we would like to go back to the old version ASAP!

Hi,

I'm the administrator for Dol Celeb, a website and there is some years ago, i've created an account for themes : https://addons.mozilla.org/fr/firefox/addon/dol-celeb/

We have changed or website design and i'd like to create a new theme for my community. The problem, i've no longer access to this account and i've no idea how to retrieve it. I've still got all Dol Celeb mail address but that seems no one is the related to this account.

Is there a way to do something ? It should be nice to retrieve this official page we have created.

Thanks by advance for your help

Started yesterday March 1st. Linux Mint Firefox 86 Brother HLL 2300 printer

Was working fine day before. Went to print and it stops after (it appears) to start sending to the printer. Pops up an error message. Run diagnose and it returns with "The printers state message is "Filter Failed"

Prints fine with any other browser of software.

I have tired all the reset printers instructions on here. Including editing the config file.

I have added: Provider for CalDAV & CardDav, and TbSync

Then I go find synchronnization settings, add CalDAV & CardDav account. Either I choose manual or automatic configuration, entering my gmail address and password gets me nowhere. I am asked for server url at best or CardDav server address.

The response is the same regardless or whether I enter google.com as server URL. What am I missing?

I have a fresh install of TB 78.8 on Windows 10. I use it to access my work email which is hosted by Google. I got the calendar to sync with Provider but gContactSync no longer works and I can't figure out any of the other options. I've ready about TbSync and Provider for CalDev & CardDev but can't figure out how to make it work. Could someone provide a dummies guide to getting my contacts sync'd? Thanks

I have installed CardBook on TB v78.7.1. I found setup instructions on another website that start out with "Click the CardBook icon". I have no idea where that icon is. I have looked in several places and I am unable to match those instructions to real life.

So what I hope to find here is help with setting up CardBook on TB v78 which is running on Linux Mint 20.1 Cinnamon desktop, to sync with my Google Contacts.

JC

dear ladies and gentlemen,

Firefox has been delivered with the new print dialog since version 82.

I have to print around a hundred PDF files at work (usually only the first page of the document). The new print dialog means that there is a lot more work for me here.

Is it possible to set the "old" system print dialog by default or to instruct firefox to always print only the first page of the document by default?

I want to have a new calendar. When I search on help it says right click in calendar view on left hand side. There are only days of the week on the lefthand side. I tried the menu top right and made a new calendar but I can't see it. What am I doing wrong please? Nigel

I'm getting the following error message when attempting to send a signed email (Write -> Security -> Digitally sign this message):

Unable to send the message, because there is a problem with your personal key. You have not confirmed that the key with ID 'xxx' is your personal key.

This occurred after migrating keys from Enigmail to Thunderbird.