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  • Solved

Web WhatsApp failed to load after upgrading to v110.0

After upgrading firefox to 110.0, WhatsApp web failed to load. I refreshed the browser also as I found one solution on forums, but after QR code came but failed to load t… (read more)

After upgrading firefox to 110.0, WhatsApp web failed to load. I refreshed the browser also as I found one solution on forums, but after QR code came but failed to load the chat.

Asked by kool_07garg 3 months ago

Answered by kool_07garg 3 months ago

  • Solved

Error in event Viewer......Event 2 Firefox Default Browser Agent

Hello all. Since the update to Version 113.0 I have been getting an error in my Event Viewer which is Event 2 Firefox Default Browser Agent . I am now on Version 113.0.1… (read more)

Hello all. Since the update to Version 113.0 I have been getting an error in my Event Viewer which is Event 2 Firefox Default Browser Agent . I am now on Version 113.0.1 and still get this error. Firefox is my default browser. Below is an image of what I see in my Event Viewer and also the full view of the event itself. I seem to not be having any problems with the browser but I was wondering if anyone could shed some light on why this is happening or forward to the Devs.

Respectfully, Don


Log Name: Application Source: Firefox Default Browser Agent Date: 5/14/2023 4:19:42 PM Event ID: 2 Task Category: None Level: Error Keywords: Classic User: N/A Computer: DESKTOP- Description: The system cannot find the file specified. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>
   <Provider Name="Firefox Default Browser Agent" />
   <EventID Qualifiers="32775">2</EventID>
   <Version>0</Version>
   <Level>2</Level>
   <Task>0</Task>
   <Opcode>0</Opcode>
   <Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2023-05-14T20:19:42.8333225Z" />
   <EventRecordID>9023</EventRecordID>
   <Correlation />
   <Execution ProcessID="0" ThreadID="0" />
   <Channel>Application</Channel>
   <Computer>DESKTOP-         </Computer>
   <Security />
 </System>
 <EventData>
   <Data>0x80070002 in RegistryDeleteValue:320</Data>
 </EventData>

</Event>

Asked by new_aged2perfection 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

internet download manager

using firefox version 109 and my internet down load manager no longer works, it works in other browsers but not since updating firefox. not sure if i was successful in po… (read more)

using firefox version 109 and my internet down load manager no longer works, it works in other browsers but not since updating firefox. not sure if i was successful in posting this request prior to this one so will give it another try. thanks

Asked by pitbulls9 3 months ago

Answered by pitbulls9 3 months ago

  • Solved

How to disable videos dropping to the lower right-hand corner on websites

Every time I go to Fox News, the video at the top of the page drops to the lower right-hand corner. It's an annoyance I've been searching for a way to eliminate. I have p… (read more)

Every time I go to Fox News, the video at the top of the page drops to the lower right-hand corner. It's an annoyance I've been searching for a way to eliminate. I have pop-ups blocked in preferences and I have a couple of different pop-up blockers, but nothing seems to work. I'm currently using Firefox 114b.09 on a Mac Desktop.

Asked by soofeenee2 6 days ago

Answered by cor-el 6 days ago

  • Solved

Firefox is popping up a small pop-up asking for a password.

Everything under Logins and Passwords, and Forms and Autofill is unchecked. A "Primary Password" has never been set in firefox. Can't get it to stop asking, which is ma… (read more)

Everything under Logins and Passwords, and Forms and Autofill is unchecked. A "Primary Password" has never been set in firefox.

Can't get it to stop asking, which is made worse by the fact that nothing is selected to prompt it nor is anything stored for it to use.

Asked by Shawn.Janson 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

Ubuntu crashes while moving a Firefox tab with mouse

Hello Volunteers, Ubuntu crashes while moving around a Firefox tab with a mouse, IF the mouse cursor goes thru the top bar of the laptop screen. I am using Firefox V 113… (read more)

Hello Volunteers,

Ubuntu crashes while moving around a Firefox tab with a mouse, IF the mouse cursor goes thru the top bar of the laptop screen. I am using Firefox V 113.0.2, Build ID: 20230522193126 on Ubuntu 23.04. This could be an Ubuntu problem or a Firefox problem.

Thanks Dilip Deodhar

Asked by DD 1 week ago

Answered by jonzn4SUSE 6 days ago

  • Solved

Firefox's pinned tabs closing

Hello everyone. I've been using Firefox for quite a few years now and I'm used to keep my pinned tabs open after closing and then opening a Firefox windows. Yesterday I… (read more)

Hello everyone.

I've been using Firefox for quite a few years now and I'm used to keep my pinned tabs open after closing and then opening a Firefox windows.

Yesterday I noticed that after closing the navigator with the "X" in the tool bar menu, as I usually do, the pinned tabs are not "recovered" when opening again.

This happened randomly without configuration changes involved and drivers/firefox are updated to the last version available.

Moreover, I've tested the same in my notebook and it works just fine, as it keeps the tabs open when a new window is open.

Is there any troubleshooting for this or do you have any idea what could have caused this to happen?

Let me know if you need any additional info. Thanks in advance!

Asked by g.calissi 1 week ago

Answered by g.calissi 1 week ago

  • Solved

windows 10 firefox 113.0.2 and firefox developer 114.0b8 won't play videos

hello, i've facing this issue for weeks. i've completely abandoned windows server 2019 as daily os and installed windows 10 with latest patches. installed firefox and fi… (read more)

hello,

i've facing this issue for weeks. i've completely abandoned windows server 2019 as daily os and installed windows 10 with latest patches. installed firefox and firefox developer as usual and did my same settings for years. but videos can't be played on reddit, twitter and linkedin. i tried to refresh browser, disabled addons (only ublock and enhancer for youtube is installed) to be sure. but still got nothing. in my laptop with same addons and same privacy & security settings could play videos.

twitter: https://i.imgur.com/rnPSWpd.png

linkedin: https://i.imgur.com/LPrBbuA.png

i can share everything that would solves the problem. thank you in advance.

Asked by firefox_ruined_my_life 1 week ago

Answered by firefox_ruined_my_life 1 week ago

  • Solved

video darker and high contrast

when playing videos, firefox makes the videos much darker and higher contrast than the original videos, as well as maxing out the cpu on my laptop when playing video, sta… (read more)

when playing videos, firefox makes the videos much darker and higher contrast than the original videos, as well as maxing out the cpu on my laptop when playing video, started a day ago or so.

Asked by ftorgrimsen 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

Close Tab Button On Left (Firefox 113)

This again! This was resolved about a year ago; now the problem is back, as of updating to Firefox 113.0.1 this evening. Initially post-update the close tab button was … (read more)

This again!

This was resolved about a year ago; now the problem is back, as of updating to Firefox 113.0.1 this evening.

Initially post-update the close tab button was in a weird, random place on the tab bar. I have adjusted the margins to put the button back where it's supposed to be!

I changed :

.tabbrowser-tab .tab-close-button {
  opacity: 0;
  margin-left: -4.5px !important;
  margin-right: 2px !important;
}

to:

.tabbrowser-tab .tab-close-button {
  opacity: 0;
  margin-left: -4.5px !important;
  margin-right: 35px !important;
}

to move the button back onto the left. That may seem like a drastic change but that's the lowest value I could find which produced the result I want.

However, it's not quite the result I want! As of updating to 113.0.1, the tab title itself now disappears altogether on hover.

I have tried to correct this in CSS using the .tab-text and .tab-label attributes, but without any luck so far.

Can anybody help me with this, before I'm forced to downgrade to Firefox 112?

Better yet... how about we just make this an option in Settings, as it should be?!

Asked by Kit Marsden 2 weeks ago

Answered by Kit Marsden 2 weeks ago

  • Solved

How can I stop .pdf files from automatically downloading to my computer?

Why has this started up again? Pdf files are automatically downloading to my computer when all I want to do is look at the file. So many files that now need to be trashed… (read more)

Why has this started up again? Pdf files are automatically downloading to my computer when all I want to do is look at the file. So many files that now need to be trashed after looking at them. This problem has happened in the past, but was resolved, only now I am finding it happen again. I do not want to have files saved unless I want to save them, not Firefox deciding that any file I open should be saved. I have Windows 11 & Firefox Version 113.0.1. Is there a way to revert to an older version of Firefox?

Asked by sreller_6 2 weeks ago

Answered by Terry 2 weeks ago

  • Solved

Lost access to recovery codes, is there a way i can get into my account without losing my data?

I've just had to completely reinstall windows without being able to backup my files (I couldn't launch my computer in order to actually back them up) meaning I've lost my… (read more)

I've just had to completely reinstall windows without being able to backup my files (I couldn't launch my computer in order to actually back them up) meaning I've lost my recovery codes. I thought this would be fine as I could just sign back into firefox on this new install of Windows but as it turns out I must've forgotten to put my sign in information into my password manager. Again, I thought this would be okay as I still have access to the email I used to sign up to my firefox sync but I got the message saying I'd lose my data which isn't fine and now I'm at a bit of a loss. I've had to use a spare email to make an account and ask here but I'd really love my old account back. Is there any way at all I can get back into my account without losing my bookmarks and passwords? If not, how much information would I end up actually losing? I'm slightly unclear on that part. Do I lose absolutely everything? I'm a bit stressed about all of this ontop of losing all of my old computer files so I'm sorry if this is a commonly asked question but I was struggling to find anything that helped me D:

Any advice at all would be really appreciated thank you so much!!

Asked by jhonjonson666 2 weeks ago

Answered by jhonjonson666 2 weeks ago

  • Solved

Cannot restore previous session

Two days ago, my firefox browser started not restoring the previous sessions. I changed nothing in the configuration and I don't remember I had a crash. The option "Resto… (read more)

Two days ago, my firefox browser started not restoring the previous sessions. I changed nothing in the configuration and I don't remember I had a crash. The option "Restore Previous Session" does not appear in the "3-bar menu > history" and it appears grayed in the History Firefox main menu.

What I've already tried or verified following the instructions of mozilla forum: 1) Settings > general > “Open previous windows and tabs” is checked as it always have been; I unchecked and and rechecked but nothing changed; 2) Settings > Privacy & Security > “remember history” is selected. Also tried to Settings > Privacy & Security > "Use custom settings for history" with "Always use Private Browsing mode" not checked. No success 3) I also deleted sessionstore-backups folder under my profile. The new created folder, even after closing some new sessions, has only the "recovery.jsonlz4" and "recovery.baklz4" files. There is no "previous.jsonlz4" inside which seems weird. 4) through about:config I checked that browser.sessionstore.resume_from_crash was true. In fact, I have Firefox in a second computer with no sessions restoring problem. I compared all browser.sessionstore.xxxx variables and the values are the same.

I still have the problem and do not know what to try next. Reset Firefox?

Asked by geber.ramalho 2 weeks ago

Answered by willjoe24421 2 weeks ago

  • Solved

AdBlockPlus is no longer blocking ads after 5/12/23 update

I have AdBLockPlus (free version) installed and have not had any issues until today. Firefox did some updates and now the Add-In is no longer working. I have checked that… (read more)

I have AdBLockPlus (free version) installed and have not had any issues until today. Firefox did some updates and now the Add-In is no longer working. I have checked that it is specifically turned on for the websites I'm visiting and I've tried turning it off and back on to no avail.

Asked by anne2237 3 weeks ago

Answered by anne2237 3 weeks ago

  • Solved

block autoplay not working on 112.0.2

Block autoplay not working on 112.0.2. I've tried going into about:config and changing settings. Doesn't help. Also under "Settings \ Permissions \ Autoplay" shows def… (read more)

Block autoplay not working on 112.0.2. I've tried going into about:config and changing settings. Doesn't help. Also under "Settings \ Permissions \ Autoplay" shows default for all websites as "Block Audio and Video" and under Websites "About:Welcome" shows as "Allow audio and video." I've changed the About:Welcome to block audio and video. I've also tried clicking the Remove All Websites button to delete the exception. Neither works. I save changes, exit Firefox, and restart. Same settings as before, and autoplay still starts.

Asked by matt3916 1 month ago

Answered by matt3916 1 month ago

  • Solved

Compact mode: bookmark spacing/padding in Firefox 112.0 on Windows 10 - (since version 89?)

Firefox 112.0 running on Windows 10 64-bit laptop with a small (pixel geometry) display screen has unnecessarily large padding (white space) around each bookmark as I nav… (read more)

Firefox 112.0 running on Windows 10 64-bit laptop with a small (pixel geometry) display screen has unnecessarily large padding (white space) around each bookmark as I navigate bookmarks on the bookmark bar.

I believe this was a change instituted around version 89 (in a nutshell, I could see more - twice as many? - bookmarks listed within a bookmark folder with version 88/before. The vertical whitespace between bookmarks within a folder is excessive and makes it much more necessary to scroll within a (long) list of bookmarks in a folder when looking for one.

There was a procedure posted in the discussion below on how to set and enable "compact density".

Bookmark Padding in New Firefox Versions 2 https://support.mozilla.org/en-US/questions/1369996

The procedure below was attempted - browser.compactmode.show enabled, browser restarted, however, I cannot fin "Customize Toolbar" and "compact".

"go to - about:config search - "browser.compactmode.show" - change to TRUE , then close that window go to - Customize Toolbar at the bottom of that page, there a box called Density. Click that, you'll see "compact (not supported)" Apparently, it IS supported because I chose that. (it looked like it ignored my choice) After I closed Customize Toolbar, the bookmarks were compact spaced again. Exactly how I need them."

Is this fixable/solvable?

Asked by wb0gaz 1 month ago

Answered by cor-el 1 month ago

  • Solved

Screenshot

'Screenshot' no longer works. I've used it for years, but this week it doesn't work. I am a woodworker, painter, gardener, handyman, not a computer tech. I want 'scree… (read more)

'Screenshot' no longer works. I've used it for years, but this week it doesn't work. I am a woodworker, painter, gardener, handyman, not a computer tech. I want 'screenshot to work like it used to.

Asked by msdotthis 1 month ago

Answered by msdotthis 1 month ago

  • Solved

Firefox creates almost 200 processes on exit, 100% CPU

Hello, When I close Firefox after the last update (current installed version: 112.0 x64 Windows 10), Firefox creates almost 200 processes (in the latest case 177), each… (read more)

Hello,

When I close Firefox after the last update (current installed version: 112.0 x64 Windows 10), Firefox creates almost 200 processes (in the latest case 177), each using from 17 MB to 65 MB RAM (except one that is using over 200 MB - I guess the main one) using 100% CPU for about half a minute, and in that my PC is unusable - everything hangs. It takes a bit more time to close all of them.

Any ideas what could be wrong and how to fix it?

Thank you.

Asked by Red-Herring 1 month ago

Answered by jscher2000 - Support Volunteer 3 weeks ago

  • Solved

I can't save files in Firefox

Firefox worked perfectly, but since a few days I can't download anything. I'm using Mozilla Firefox snap for Ubuntu 22.04, version 110.0.1 (64 bits) canonical-002 - 1.0 W… (read more)

Firefox worked perfectly, but since a few days I can't download anything. I'm using Mozilla Firefox snap for Ubuntu 22.04, version 110.0.1 (64 bits) canonical-002 - 1.0 With Chrome everything works perfectly so I assume it's a problem from Firefox.

When I open a PDF, a MP3 or any file, the "save" option doesn't display anything. Usually it opened a dialog where I could choose the folder where I wanted to download the file, but now I have nothing.

I have only 4 extensions: - adblocker ultimate - duckduckgo privacy essentials - vuejs dev tools - zotero connector

I always had them and I never encountered any problem.

Asked by DJ Caësar 9114 2 months ago

Answered by DJ Caësar 9114 2 months ago

  • Solved

Wordpress Login Redirect Hangs

Hi, I cannot use wordpress.com. When I click on "log in" it hangs at the redirect and I only get a blank screen. (Hangs here:) https://wordpress.com/log-in?redirect_to=… (read more)

Hi, I cannot use wordpress.com. When I click on "log in" it hangs at the redirect and I only get a blank screen.

(Hangs here:) https://wordpress.com/log-in?redirect_to=https%3A%2F%2Fwordpress.com%2F

I've disabled all extensions, cleared cookies and restarted, nothing seems to work. Any help would be much appreciated.

Thanks!

Asked by gojohnny2019 3 months ago

Answered by cor-el 3 months ago