• Solved

No Session Restore files or button

Everytime I go to play games on my laptop I close Firefox for the extra resources and when I'm done I open it right back up, I have done this for YEARS but this time it d… (read more)

Everytime I go to play games on my laptop I close Firefox for the extra resources and when I'm done I open it right back up, I have done this for YEARS but this time it didn't restore my session. I thought it would be as easy as the last time where I'd go click the Restore Session button but it isn't there so I spend two hours looking for solutions and found nothing. I don't know how this happened nor do I understand how this could happen in the first place, my Firefox hasn't crashed in months and I had already closed and re-opened it several time today.

Asked by raiderleader2004 16 hours ago

Answered by raiderleader2004 1 hour ago

  • Solved

moving address book, folders and previous e-mails to a new computer

I just replaced my 5 year old Windows computer with a new Windows computer. When I loaded Thunderbird on my old computer I had issues receiving my e-mail. My e-mail pr… (read more)

I just replaced my 5 year old Windows computer with a new Windows computer. When I loaded Thunderbird on my old computer I had issues receiving my e-mail. My e-mail provider tech support was able to get me set up so that my e-mails went to a G-mail account and were forwarded to the computer. I used this setup for approximately 5 years. During that time I created several folders in Thunderbird and they have several important emails stored there. I setup my new Windows PC this past week and downloaded Thunderbird. To my surprise, I was able to set the program up so that it works without having to go through G-Mail. My issue is that I want to copy the e-mail folders and my address book from the old computer and move them into Thunderbird in my new computer. I have looked at your support page and I am concerned that when I move files from the old to the new that I will lose some e-mails and the few folders that I have on the new CPU. I would appreciate your direction and instructions on what I need to do to accomplish this task. The old computer Thunderbird files were up to date. Updates were completed as they came out. The new Thunderbird appears very different than the edition that is on my old machine. Thank you for your assistance.

Asked by jedelstein 5 days ago

Answered by jedelstein 2 days ago

  • Solved

Unable to add or import gmail-account "Authentication failure"

Hi all, Setting up a new computer and Thunderbird. Did a clean install and trying to add my gmail account. Typed in name, e-mail and password. Retrieve configuration from… (read more)

Hi all, Setting up a new computer and Thunderbird. Did a clean install and trying to add my gmail account. Typed in name, e-mail and password. Retrieve configuration from Mozilla ISP database successfully. Then when i click "Done" I get the google pop-up where I click allow Thunderbird, and the pop-up closes. Then I get a yellow notice in Thunderbird saying "Unable to login at server. Probably wrong configuration, username or password."

Username/pass is correct, and configuration is from Mozilla. Tried manually and get a success when i click Re-test button.

Tried a bunch of times over the last few days. Always the same. I have no problems logging in to gmail in using my browser and the same credentials.

I'm at a loss here, thankful for any help.

Cheers!

Asked by Johan Svensson 3 days ago

Answered by Johan Svensson 2 hours ago

  • Solved

Undo no longer includes undeleting a recently deleted email with the update to 115. SOLVED caused by ConfirmBeforeDelete add-on.

Just recently upgraded to v115 (115.5.0) I noticed that Edit->Undo will undo moved messages and stuff, but not deleted messages. So if you send a message to the trash… (read more)

Just recently upgraded to v115 (115.5.0)

I noticed that Edit->Undo will undo moved messages and stuff, but not deleted messages. So if you send a message to the trash and hit undo, it won't undo that. Instead, it will undo whatever you did before it (or won't undo anything if you haven't done anything else since opening TB).

Or is that just me?

Asked by TheSa|nt 2 weeks ago

Answered by TheSa|nt 1 week ago

  • Solved

Mozilla isn't able to download anything larger than 1GB files

For context, I accidentally made my root D: folder into the downloads folder and during this time I was still able to download using firefox. But when I finally changed t… (read more)

For context, I accidentally made my root D: folder into the downloads folder and during this time I was still able to download using firefox. But when I finally changed the folder to my default one, firefox stopped being able to download anything larger than 1gb files. I can still download small images but anything larger than that I can't download. Else, it would only just show "Failed" in the downloads bar.

I've tried: 1. Changing the download location

>Also tried reindicating my download location

2. Turned off dangerous downloads 3. Putting an exception to the sites I try download from 4. Clearing the downloads 5. Tried troubleshooting mode 6. Restarting my computer 7. Restarting Firefox

I can't download on firefox but the same files I can download on Chrome.

Asked by Chorsa Alterna 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

Thunderbird Supernova - MAJOR issue in new release

Today unfortunately the new Thunderbird supernova upgrade was pushed. The UI is horrible, the text is smaller, lines all crunched together.. and after starting the Supern… (read more)

Today unfortunately the new Thunderbird supernova upgrade was pushed. The UI is horrible, the text is smaller, lines all crunched together.. and after starting the Supernova version, it seems thunderbird changed my profile, so i cannot go back to using the previous versions which were so much better..

Anyhow, the worst of tall, and I imagine this is an actual BUG/Issue: in Unified View, the inbox group does NOT CONTAIN ALL my email inboxes!?? Only about half of them. The others appear in the Sent group

wtf..!?

Asked by ryuukai 2 weeks ago

Answered by Wayne Mery 2 weeks ago

  • Solved

top border is different on Nightly

I have three Firefox-related browsers installed on a Linux Mint MATE system: Firefox, Nightly, and Pale Moon. I realize that Nightly is not intended for production use. T… (read more)

I have three Firefox-related browsers installed on a Linux Mint MATE system: Firefox, Nightly, and Pale Moon. I realize that Nightly is not intended for production use. That said, the top border is twice as tall as the one on Firefox and Pale Moon. This is a new system and I don't remember the border ever looking like this. The three images should illustrate the problem. Is there an about:config setting I should set?

Asked by pccobbler 1 day ago

Answered by cor-el 22 hours ago

  • Solved

Bookmarks won't copy from old profile to new

I had to totally rebuild my system from the bottom up. I had a copy of my old profile stored in the cloud, so I figured I was OK. When, I copied the files from the saved … (read more)

I had to totally rebuild my system from the bottom up. I had a copy of my old profile stored in the cloud, so I figured I was OK. When, I copied the files from the saved profile to my new profile, everything came over except my bookmarks. I copied the places.squlite and favicons.squlite files (which I understood to contain my bookmarks) separately and pasted them separately into the new profile, but to no avail. I used to keep a separate backup of my bookmarks, but when I learned that the bookmarks were kept in the profile, I stopped. How far up the creek have I gotten myself stuck, and is there a way to restore my bookmarks?

Asked by crogerblair1 1 day ago

Answered by cor-el 18 hours ago

  • Solved

No form autofill option in latest browser (windows 10 - 64 bit)

Has the Autofill Forms option been removed from the latest version of Firefox? I get the opportunity to autofill credit cards but the Forms section seems to have vanishe… (read more)

Has the Autofill Forms option been removed from the latest version of Firefox? I get the opportunity to autofill credit cards but the Forms section seems to have vanished. Am I missing something? Thanks.

Asked by nickpb 4 months ago

Answered by zeroknight 4 months ago

  • Solved

I can't locate the option to bookmark multiple tabs just the current tab

I'm using a new PC with Windows 11 and find that I, inadvertently close Firefox with 16-20 open tabs. Most of the time when I reopen FF, the tabs are still there, as expe… (read more)

I'm using a new PC with Windows 11 and find that I, inadvertently close Firefox with 16-20 open tabs. Most of the time when I reopen FF, the tabs are still there, as expected. Sometimes, the browser opens with just a new home page and the pinned and other tabs have closed. I can sometimes see the 16ish tabs in history and reopen them. More recently, I find that they are not in history as a number of tabs so I have to set them up again. This rarely happened on my old PC and if it did I would have bookmarked a group of open tabs that I used regularly.

The failsafe FF General setting is as follows: Startup, Open previous windows and tabs.

I don't know how I can stop losing my open Tabs but if I was able to bookmark all the open tabs to be used in case of a problem I would feel more secure.

How do I bookmark ALL or several my open tabs?

Asked by PhilG 2 days ago

Answered by PhilG 2 days ago

  • Solved

SMTP Time out with security set to "normal password" for gmail account.

I just installed Thunderbird for the first time... it didnt even download at 1 time from gmail i am now getting a timeout issue for trying to send my first e mail... I… (read more)

I just installed Thunderbird for the first time...

it didnt even download at 1 time from gmail

i am now getting a timeout issue for trying to send my first e mail... I CANT EVEN ADJUST ANYTHING to be able to try again with more time...

and i thought Thunderbird was supposed to be better than outlook... HMMM

i have the latest version of TB with win 10

i want to be able to send e mail without time out issues this is thanksgiving geez

HELP!!

Asked by Mark 2 weeks ago

Answered by david 2 weeks ago

  • Solved

index shows 1 unread message but folder empty

Recently, one of my "other" mailboxes showed 1 unread message in the index, though there was nothing in the inbox at all. I checked my email server via its webmail and fo… (read more)

Recently, one of my "other" mailboxes showed 1 unread message in the index, though there was nothing in the inbox at all. I checked my email server via its webmail and found that mailbox indeed empty. Today, a second "other" mailbox shows the same problem. I've tried the "repair" and "compact" functions, but nothing changes. I've tried various folder modes, but no change. I've tried "mark folder read" but no change. This is T'bird 115.5.1 (64-bit) on Windows 10. I fear that this problem will creep to include all my mailboxes. Any ideas?

Asked by neil91 2 days ago

Answered by neil91 1 day ago

  • Solved

Can not access bank account truist.com

I can not access for days my bank account at truist.com. It shows it is loading but never does. I CAN access from any other browser want to use! Truist says it is a Firef… (read more)

I can not access for days my bank account at truist.com. It shows it is loading but never does. I CAN access from any other browser want to use! Truist says it is a Firefox browser issue.

Asked by wgray2141 3 months ago

Answered by wgray2141 2 months ago

  • Solved

How can I block the drop down minipalyer?

How can I block the dropdown video miniplayer in Firefox 120.0.1 on Windows 11? It doesn't happen in MS Edge. I've already set the following with no results: media.auto… (read more)

How can I block the dropdown video miniplayer in Firefox 120.0.1 on Windows 11? It doesn't happen in MS Edge.

I've already set the following with no results:

media.autoplay.default = 5 media.autoplay.blocking_policy = 2 media.autoplay.allow-extension-background-pages = false media.autoplay.block-event.enabled = true media.block-autoplay-until-in-foreground = false

Is there a setting that I've missed? Can the miniplayer somehow be blocked using userContent.css? Can the miniplayer be totally removed from Firefox?

Asked by br5491 1 day ago

Answered by br5491 1 day ago