Showing questions tagged:

I'm unable to download Acrobat Pro and I've done everything the website says to do on Firefox

I've DONE the following already- and it still doesn't work: If you're using Firefox In the Firefox menu bar, select the hamburger icon in the upper-right corner, and th… (read more)

I've DONE the following already- and it still doesn't work: If you're using Firefox In the Firefox menu bar, select the hamburger icon in the upper-right corner, and then select Settings.

Select Privacy & Security in the left panel.

Under Permissions, find Device apps and services, and select Settings.

In the settings window, use the dropdown menu next to the https://www.adobe.com to change permissions, and then select Save Changes.

Find Local network access under Permissions, and select Settings.

Use the dropdown menu next to https://www.adobe.com to change permissions, and then select Save Changes.

Open

problem with access to pmc.ncbi.nlm.nih.gov/articles as keeps rerunning captcha

Most times pmc.ncbi.nlm.nih.gov visited this message appears "Checking your browser before accessing pmc.ncbi.nlm.nih.gov ... Click here if you are not automatically redi… (read more)

Most times pmc.ncbi.nlm.nih.gov visited this message appears "Checking your browser before accessing pmc.ncbi.nlm.nih.gov ... Click here if you are not automatically redirected after 5 seconds."

reCAPTCHA images provided but selection of images does not resolve the access issue. Not a problem with Safari

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Is "fen.peryuck.com" a part of Firefox?

This is the message that pops up when I am in my yahoo.com email account. Does his have anything to do with Firefox? How do I get rid of it, looks suspicious. Rich Rand… (read more)

This is the message that pops up when I am in my yahoo.com email account. Does his have anything to do with Firefox? How do I get rid of it, looks suspicious.

Rich Randall


Secure Connection Failed

An error occurred during a connection to fen.peryuck.com. SSL received a record that exceeded the maximum permissible length.

Open 1

New profile requires new account, but when I try to log in with a different account, it tells me the primary email must be used

I have a Firefox/Mozilla account associated with one email address. That is my "original profile." When I try to create a new "personal" profile, and I try to log in with… (read more)

I have a Firefox/Mozilla account associated with one email address. That is my "original profile." When I try to create a new "personal" profile, and I try to log in with a different email address, it tells me that I have to log in using the primary email for my account. But I cannot do that, because I cannot be logged in to two profiles at the same time using the same account.

How can I create a different account for a different profile? I tried doing so, but it doesn't seem to allow me.

Open 2

Secure Connection Failed

When following a link from a news website I keep getting this message - Secure Connection Failed - The page you are trying to view cannot be shown because the authenticit… (read more)

When following a link from a news website I keep getting this message - Secure Connection Failed - The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. It loads on my iPhone and other browsers using the same link. What setting do I need to address to get this to stop?

Open 22 1

All of my bookmarks have disappeared, the instructions to restore did not work.

My mac froze, force quit did not work, unplugged it, turned it back on, all bookmarks were gone and not able to add new ones. Would like to restore old bookmarks and add … (read more)

My mac froze, force quit did not work, unplugged it, turned it back on, all bookmarks were gone and not able to add new ones. Would like to restore old bookmarks and add new ones.

Solved 2 1

I purchased mozilla vpn. It worked fine for months until a few days ago. Now I can't use the internet at all without turning it off.

I purchased mozilla vpn. It worked fine for months until a few days ago. Now I can't use the internet at all without turning it off. With the purchased version off I tur… (read more)

I purchased mozilla vpn. It worked fine for months until a few days ago. Now I can't use the internet at all without turning it off. With the purchased version off I turned on the vpn in the firefox browser. This seems to work fine but it is only in used within the browser. The ;purchased browser is installed on my Iphone and my Mac laptop. Same problem with both. I also received an email a day or so after the trouble started saying my password for Mozilla had been changed. I did not aske for this change. Since my internet access was shut off I couldn't initiate a change of my own. It took me another day to figure out my problem was the browser. At that point I changed my Mozilla login password. I wpou;ld ;like top keep usiong the purchased version of the mozilla vpn on both my laptop and my iphone (13) because it looks more thoroughly at data going in and out of my devices.

Thanks for your help Steve Krebs

Open 1

Firefox installed an update on my Macbook pro today but failed to restore my previously open window.

Firefox updated on my macbook pro running Sequoia 15.5 but failed to restore my previously open windows. The option to restore previous session was missing. How can I get… (read more)

Firefox updated on my macbook pro running Sequoia 15.5 but failed to restore my previously open windows. The option to restore previous session was missing. How can I get my previously open windows back, bearing in mind I'm not not a computer nerd? Thank you, Edouard.

Solved 7 18

I am having difficulty logging onto any site. I think I recently followed advice to increase security & it has now made my computer useless.

I am unable to log into my energy provider, when I log into my bank I can't use some features like seeing all my transactions, I can't log into Twitter, I can't play anyt… (read more)

I am unable to log into my energy provider, when I log into my bank I can't use some features like seeing all my transactions, I can't log into Twitter, I can't play anything from Substack.

Open

Under topic of Science, page is telling me that Seniors are getting bathroom upgrades if they live in these zip codes: What?

So, I tried to delete that post, but it blocked the category of Science completely, so I had to unblock it. But my point is, Why if I do not want to see this post about S… (read more)

So, I tried to delete that post, but it blocked the category of Science completely, so I had to unblock it.

But my point is, Why if I do not want to see this post about Seniors getting bathroom upgrades and I try to delete it does it make an entire category go away? I am sorry, but this is just goofy (trying to be polite here).

This is simply Not about Science whatsoever, that Seniors are getting bathroom upgrades if they live in these zip codes! Also this Same thing has been posted Multiple times in other Categories! Again, this post typically has Zero to do with the Category that it was posted in! I mean Zero Relevance or, more accurately, actually Less than Zero.

So, in the past, I was able to get rid of a post, but now, if I try, it blocks whatever category that the Ad was posted in! What?

Is this now the price of having Firefox? That I have to have postings that I can not either block or delete? Really?

Please explain and tell me why I can not target an individual ad from being posted. Thanks for your time. John D

Solved 2