All Products Support Forum

Can't move Collections from my old phone to my new phone I have pressed sync BTW it still doesn't appear on the new phone. The photo is the two Collections containing 100 web addresses each on my old phone.

Hello. There is an issue that I have faced whith in Firefox android browser and that is I can not find safe search option in order to have safe browsing I mean like blocking inappropriate and unmoral sites and contents... I am thankfully waiting for your answer please Have a nice day

Hello,

Is there a way to refresh a page on Firefox for Android by dragging down the viewport?

I use it all the time on Opera for Android and it's really helpful.

Wondering if you can enable that option or where to request that feature for a new version of the browser.

Thank you!

Android Firefox v114.1.0 (Build #2015955411), 4bddc25255+ Samsung Galaxy S9+ Android v10

Hello,

Firefox was upgraded on my Android phone to the version above yesterday, and all existing tabs or any new websites are now blank (see second image attached). No page will load, no open tabs have any content / cant reload them etc. Clearing cache for the app, hasnt worked either.

Just hoping there is a fix rather than blowing everything away and then finding out there is still an issue.

I originally was able to create the home page shortcut to Piped with Chrome, but the shortcut launched Chrome, even though Firefox is my default browser?

Piped [https://piped.kavin.rocks/https://pip.../|Piped]

So I deleted the shortcut. Now, Chrome no longer even offers me the option to "Add to Home Screen" from the Piped page, but it still does for other sites. Within Chrome, It now offers me the option to open the page in Firefox, even if I make Chrome the default browser.

How can I get a shortcut to Piped on my home page that will open in Firefox?

Hi. The option to "sync and save your data" no longer appears in the main menu, nor under settings on my Firefox Android phone. What can I do to get back this option? Your support is greatly appreciated. Thanks in advance.

Im using firefox since 2012 it was great until a couple month ago. The bug is when im browsing website like a payment page, when i switching between the apps and return to payment page, the firefox will refreshing the page automatically without asking any permission and payment will get fail error. This is awful

Hello,

I've noticed for a couple of weeks now that audio streaming halted when the lock screen kicks in, regardless of whether I've blanked the screen myself (hardware button) or not on my Samsung Galaxy Tab A8. I was running Firefox for Android v98.2.0 (2022 Mar 13 on Android v9 and with the following add-ons:

- uBlock Origin - Privacy Badger - HTTPS Everywhere - Video Background Play Fix

This is behavior I haven't seen before, and I've been streaming on this device with Firefox and other apps for a couple of years now. To determine whether it's Firefox or Android itself at fault, I streamed under a different app (RadioGarden). I do not get the cut-outs with the latter; it carries on happily until I terminate the app.

I have upgraded to v98.3.0 and will test again with that. Searching on the Support forum, the last reports I could find of anything like this dated from Aug 2020 or so and quite a few versions back. Is this something that's cropped up again? Is anyone else seeing anything like this?

Thanks in advance for any help!

Z

Hi. So for quite a few months I've been experiencing two issues relating to the Firefox auto fill for login details.

Issue 1. When you visit a website sign in page the "Suggested logins" box pops up at the bottom (all normal). But then when you login the box won't go away. I can navigate to somewhere new in same tab or switch to another tab already open and the box won't disappear. To get rid of it I need to open a new tab and go to a new webpage, then I can go back to my already open tab.

Issue 2. The "Suggested logins" auto fill for sign in fields on a webpage won't work. This issue started around the same time as the first and is not on every website but a few including Google Account sign in which I use a lot. I will navigate to a sign in page, the Suggested logins box pops up, I select the login I want, but then it won't fill it in.

I've tried reinstalling the Firefox app, but it didn't work. I've kept using the app despite dealing with this everyday. They may be small bugs but they do get tedious after months of it daily. I was hoping an app update would fix the problem but no update has. So I thought I would share, see if its just me.

I'm a physical keyboard user for Android and find it impossible to use Firefox, there doesn't seem to be any documentation on simple keyboard shortcuts for access the addressbar or menubar, getting to search in the page, or access fine-grained tools for navigation like there is on the desktop version.

Where are these features documented? The Android Talkback feature doesn't cut it for me.

Hi

I'm on Firefox Focus v97.1.1 and I'm getting ads on websites like clickhole.com and thedailymash.com even though I have ad blocking turned on. Am I missing something or is FXF broken?

Thanks

I normally have Dark Mode always enabled.

This week it's constantly switching to "Follow Device Theme" which then makes it the Light theme.

Interestingly, my phone's theme is also set to Dark mode so the Follow setting doesn't appear to work.

Thanks!

I'm using Firefox 93 on Macbook air and Firefox 93.2 on Android 11 (Samsung S10). I’ve synced all passwords and logins and can view them on both devices. ‘Autofill in Firefox’ and ‘Autofill in other apps’ are both on. But, when logging in to apps on the Samsung, autofill doesn’t work. Even if I fill in my email address, there is no password suggestion. Instead, a small dropdown message appears: ‘unlock Firefox’. It isn’t active, and doesn’t open anything when I tap on it. Result: I have to go looking for the passwords and fill them in manually. I hope there’s a solution. Thanks for your help

I have noted from a web search that the subject of Javascript in Firefox (Android) has caused issues for some users of this browser.

I understand that JavaScript is now enabled by default in the standard version of Firefox (Android). It appears that once upon a time there was a config setting that could be tweaked to switch JavaScript on or off, but that setting may no longer work. Additionally, I also understand there are add-ons for the Android version of Firefox that can, amongst other things, apparently switch JavaScript on or off.

People here might be surprised to learn that the minimalist Firefox Focus (Android) browser already has a built-in, easily accessible, switch to turn JavaScript on or off:

Settings > Privacy & Security > Web Content > Block JavaScript

So, the point I would like to raise with Mozilla (but it seems to be impossible to contact them directly) is, if it is available in Firefox Focus (Android), why the heck is this switch not available in the mainstream, standard version of Firefox (Android)? It makes absolutely no sense not to have it, surely?

I would suggest that a good place to include a JavaScript switch would be in the 'Site permissions' section of Firefox (Android) settings. It is merely a suggestion as, for example, within the rather useful competitor Vivaldi (Android) browser there is such a switch located here:

Settings > WEB PAGES > Site settings > JavaScript

As for why there should be a JavaScript switch within Firefox (Android), that question is largely irrelevant. Mozilla have already seen a need to include it in Firefox Focus (Android), so what possible good reason could there be for not including it in Firefox (Android)? It mystifies me, and it's omission is an inconvenience too.

Does anyone here have a sensible answer to this question?

Hi there! I have a new S22+, all systems up to date. I'm logged into Firefox on both the Android and on my Mac Air.

Last time I migrated to a new phone, Sync filled in all my passwords on the phone. This time I'm having to copy and paste all the passwords; Samsung autopass (or whatever it's called) offers to fill them in, but of course doesn't have those passwords anyway.

What do I need to tweak or do differently to get the passwords to fill in?

There is a forum where poster tried to embed YouTube video, but YouTube refused to deliver the data. All browsers display there instead their customized messages about website error. So does Firefox for Android 113.2.0, but in this message it refers to itself as Nightly. Seems like developers forgot to tweak some settings in project.

Nightly Can’t Open This Page

To protect your security, m.youtube.com will not allow Nightly to display the page if another site has embedded it. To see this page, you need to open it in a new window.

Before Firefox for Android v100 it was possible to show only pinned sites in the top sites section in the home screen. Now alongside my pinned sites (currently 3) there are 2 rows of 4 sites and 2 pages. All these other sites are pages related to my work, full of test URLs, 500 or 404 pages... and so on. How do I revert it to the old behavior?

According to https://support.mozilla.org/en-US/kb/how-set-firefox-sync-firefox-android, there should be a Sync and Save Date option in Firefox Android Menu, but it's nowehere to be found.

Am currently using the latest version of Firefox

See attached screenshot.