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Backup, recovery, sync issue

Hi, I accidentally deleted my Firefox account on my Windows laptop and lost all my data. However, my Samsung S24 still shows my data, although it indicates that the last… (read more)

Hi,

I accidentally deleted my Firefox account on my Windows laptop and lost all my data. However, my Samsung S24 still shows my data, although it indicates that the last sync was on March 6. How can I sync my laptop with my mobile phone to recover the data from my phone? When I click "Sync Now" on my phone, nothing happens. Thank you.

Asked by ntguys 1 week ago

Last reply by jonzn4SUSE 1 week ago

No password autofill on Firefox for Adroid (Samsung Galaxy S23)

Hi, I have Firefox for Android running on my Samsung Galaxy S23 and the windows version on my PC. Both are logged in to the same Firefox account and are syncing fine. O… (read more)

Hi, I have Firefox for Android running on my Samsung Galaxy S23 and the windows version on my PC. Both are logged in to the same Firefox account and are syncing fine. On my PC, the password manager is working as expected and autofilling website passwords.

However, on my phone, I can't seem to get the autofill to work. I have been needing to go into the password manager and copy the password every time. It will ask to save the password and the password manager has everything stored as expected. Tried various things like logging in and logging out but nothing has fixed it. I did notice that Samsung Pass often pops up during the website login process and was wondering if this could be the reason Firefox password manager is not working for autofill.

Your help would be much appreciated. Thanks!

Asked by AlusPhase 2 days ago

Last reply by jonzn4SUSE 2 days ago

notice of update?

i just received a notice that Firefox features will stop working soon for firefox for Android but now the note has vanished from my phone. None of the search features or… (read more)

i just received a notice that Firefox features will stop working soon for firefox for Android but now the note has vanished from my phone. None of the search features or help topics can answer my question

Asked by xoxor69 1 week ago

Last reply by TyDraniu 1 week ago

I lost the function of long press on the return button to open the history list of web pages

You know, for android, people can still choose the 3 button plan, which are background, home and return. So, previously, If I long press return, firefox would push up a… (read more)

You know, for android, people can still choose the 3 button plan, which are background, home and return.

So, previously, If I long press return, firefox would push up a list of history pages of the current tab page, I can select to go back to any one.

But recently I found this function have disappeared. Is this function canceled, or just a bug and there's way to fix it?

Asked by blinkripplezw 1 week ago

Bookmarks Disappeared

On Galaxy 23 Ultra using Android 14 & Ui 6.1 w/ Firefox, my Bookmarks disappeared. How do I get them back? Tried about:profiles, but nothing comes up. Recently due s… (read more)

On Galaxy 23 Ultra using Android 14 & Ui 6.1 w/ Firefox, my Bookmarks disappeared. How do I get them back? Tried about:profiles, but nothing comes up. Recently due screen going haywire, phone was reset & the shop left me with Google, which I hate. Have been things getting back to Firefox I've used for years. Not sure if lost then. Bookmarks screen/setup I get, must be Google's, because it's not like FF's. I have Samsung & Google backups, but didn't realize Bookmarks were not put in them. Phone & apps are kept updated. FYI if it matters: Due to storm damage, I'm without a computer that might help. Help, pls. I'd be very appreciative.

Asked by Vonna Zellner 3 weeks ago

  • Solved

Pictures on webpages not loading until clicked on and instead appear as a red box

Android version: 14 One UI version: 6.1 Firefox version: 136.0.2 (also in screenshot) Example link where error is occuring: https://www.npr.org/2025/03/07/nx-s1-5320798/w… (read more)

Android version: 14 One UI version: 6.1 Firefox version: 136.0.2 (also in screenshot) Example link where error is occuring: https://www.npr.org/2025/03/07/nx-s1-5320798/walgreens-private-equity-acquisition

When searching on webpages, the image will look blank with a red box outline, or will have the image and the box outline. This happens whether or not the image is an interactive element. Even after refreshing the page the problem persists. In private or regular windows it happens. After tapping on the red box, the image will load, and usually stays loaded if I leave the page and then come back.

A screenshot is below of what the boxes/images typically look like Attached screenshots

Asked by JaySong 4 days ago

Answered by JaySong 2 days ago

History Erasing Searches

I'm experiencing the following bug: When I click a search result, the search result page (as in, the Google page listing search results) is not saved in my history. When… (read more)

I'm experiencing the following bug:

When I click a search result, the search result page (as in, the Google page listing search results) is not saved in my history. When I click the back button, I'm taken back to the page I was on before entering the search query. I should note, not all search result pages are removed from my history. When I navigate away from a search result page by entering a URL in the address bar or querying another search, the initial search remains in my history. The issue only seems to appear when I select a search result. Then the search result page is removed from history.

Asked by Samuel Phillips 23 hours ago

tabs disappear after my phone died

My phone ran out of battery and turned off. When I turned it back on, All my open tabs in firefox were gone. However, everything else such as my browsing history bookmark… (read more)

My phone ran out of battery and turned off. When I turned it back on, All my open tabs in firefox were gone. However, everything else such as my browsing history bookmarks and even the "Recently Closed Tabs" section remained the same . And the missing tabs do not appear in the "Recently Closed Tabs" list either. I think it might be a but or something like that.

Asked by uthit1414 1 week ago

Lagging

After the last update, your browser is lagging on youtube web, every time I press a button, it takes 5 seconds for the button to respond. Will Firefox bring fix solution … (read more)

After the last update, your browser is lagging on youtube web, every time I press a button, it takes 5 seconds for the button to respond. Will Firefox bring fix solution for this ?

Asked by LovelyFFox 1 week ago

syncing firefox on iphone to firefox on laptop

Why is it so difficult to navigate to ask a question? I'm trying to sync Firefox on my iPhone and my laptop. From the firefox menu on my iphone: I'm trying to enter my M… (read more)

Why is it so difficult to navigate to ask a question? I'm trying to sync Firefox on my iPhone and my laptop.

From the firefox menu on my iphone: I'm trying to enter my Mozilla password to connect the sync, but nothing is happening. I enter my Mozilla password. I hit the sign in box. It turns a lighter shade of blue and nothing happens from that point on. What am I doing wrong?

phone: iOS 18.3.1 Firefox browser on laptop: 136.0 I'm assuming that firefox on iphone is updated?

Asked by macknorr 2 weeks ago