• Solved

Failed to check for updates

I am running version 125.0.3 (64-bit) on Windows 11, and I can't check for updates and have to manually download each new version after given a popup telling me that the … (read more)

I am running version 125.0.3 (64-bit) on Windows 11, and I can't check for updates and have to manually download each new version after given a popup telling me that the latest Firefox update couldn't be installed. I've tried restarting the computer, tried running the Mozilla Maintenance Service, and installing the latest updates for Firefox and Windows 11. Nothing I've tried has worked, and no other help article has helped me thus far.

Asked by Ethan 1 week ago

Answered by Ethan 1 week ago

After automatic update/installation of Firefox 125.0.3 recaptcha does not work on any website requiring this

I have tried all fixes suggested by others reporting similar problems with previous versions, but this was noticeable for me yesterday afternoon right after some downtime… (read more)

I have tried all fixes suggested by others reporting similar problems with previous versions, but this was noticeable for me yesterday afternoon right after some downtime and the latest version (for me) of Firefox was installed. Every time I try to use a site requiring recaptcha, the wheel spins and I get no choice to log in. I've cleared cookies and my cache, refreshed Firefox, etc. Nothing works.

Asked by sgabardi 1 week ago

Last reply by James 1 week ago

Spell Checker still does not work even with multiple dictionaries and language packs installed and enabled, plus "Check your spelling as you type" ticked

Title, The option to switch languages is also not present in the right click menu (see attached image) I'm really unsure how to figure this out so any advice would be g… (read more)

Title,

The option to switch languages is also not present in the right click menu (see attached image)

I'm really unsure how to figure this out so any advice would be greatly appreciated.

Thank you for your time.

Asked by eftdlcoy 1 week ago

Last reply by cor-el 1 week ago

  • Solved

severely broken webpage loading (for specifically roblox)

this is definitely a unique issue i have not ever had, LOL i'm running into a very strange issue where only the roblox page is not loading properly. everything else seem… (read more)

this is definitely a unique issue i have not ever had, LOL

i'm running into a very strange issue where only the roblox page is not loading properly. everything else seems to work just fine; trying to load roblox on google chrome works fine too! ive turned off my extensions and run it in troubleshoot mode, i've updated the browser and my pc and my drivers, nothing seems to want to fix it. i'm not very sure what's going on. it's very funny, but definitely troublesome- the website is not navigatable in this state.

it randomly popped up like this last night, i was under the impression roblox itself was down because my friend in the call at the time had been talking about how slow the site is. upon digging deeper and asking around, nobody else is having the issue i'm having so i'm lead to believe its a me issue

Asked by kindlingbird 1 week ago

Answered by cor-el 1 week ago

Youtube chat turns into mini browser

If I have a chat open or the video has a chat replay instead of showing the chat it pops up a mini browser instead. It constantly duplicates itself too, causing the video… (read more)

If I have a chat open or the video has a chat replay instead of showing the chat it pops up a mini browser instead. It constantly duplicates itself too, causing the video to be unwatchable with the sound constantly repeating. I've seen a couple other people with this issue but have been unable to find a solution.

Asked by Darrell Holmes IV 2 days ago

New tabe opens to blank page not my home page

New tab opens to blank page and not my home page, which is Google. I have been to setting and went to the drop down box for tab settings but it only gives me an option to… (read more)

New tab opens to blank page and not my home page, which is Google. I have been to setting and went to the drop down box for tab settings but it only gives me an option to make firefox my home page or a blank page. I want Google to be what appears in my new tab when I click on the little + isgn.

Asked by Matt C 1 week ago

Firefox Facetime Unable to stop Screen Sharing

I have a 2019 Macbook Pro 16" and whenever I share a FireFox window on facetime, I'm unable to stop sharing it until I end the Facetime call. Even then, the sharing scre… (read more)

I have a 2019 Macbook Pro 16" and whenever I share a FireFox window on facetime, I'm unable to stop sharing it until I end the Facetime call. Even then, the sharing screen notification still appears in the top right in the menu bar and I'm unable to share my screen for future Facetime calls unless I restart my laptop (thus removing the problem). Is this a known issue, and is there a way to fix it other than restarting my laptop?

Video of issue Video of issue

Asked by clayeddy00 1 week ago

Darkened-Out E-Mails

Recently, I reported a glitch with e-mail messages from you. The text of the messages was darkened either completely or almost to the point of being unreadable--actually… (read more)

Recently, I reported a glitch with e-mail messages from you. The text of the messages was darkened either completely or almost to the point of being unreadable--actually, backgrounded--always at least partially covered by a pop-up telling about the trackers that were derailed by the DuckDuckGo browser. Since then, I have made a discovery: The problem occurs when using Apple's iPhone Mail app, but not at all when using Microsoft's iPhone Outlook app. It should be noted that e-mails from you go to my Microsoft (Outlook.com) account. I hope that helps.

Asked by David Joy 1 week ago

Website not workin

I use Lightfolio.com for my website hosting. My computer does not let me login or load the website using Firefox. I've deleted the cookies, and played with the settings, … (read more)

I use Lightfolio.com for my website hosting. My computer does not let me login or load the website using Firefox. I've deleted the cookies, and played with the settings, and it still doesn't work. I'm really needing help as this is dampering my business.

Asked by shannonharrisphotography 1 week ago

Last reply by zeroknight 1 week ago

  • Solved

Add eyedropper tool to toolbar

the built in eyedropper tool is the simplest and easiest solution to grabbing screen colors without granting file permission to 3rd party solutions for full funcionality.… (read more)

the built in eyedropper tool is the simplest and easiest solution to grabbing screen colors without granting file permission to 3rd party solutions for full funcionality. I have power-toys but I hate to see this tool needlessly depreciated. My workflow needs to sample many colors at a time making the menu navigation needless. PLEASE let there be a way to add it to the toolbar, I hope there is. Thanks for your time

Asked by bromraven 1 week ago

Answered by zeroknight 1 week ago

YouTube on Firefox

I have been using Firefox on my Mac for years with no problems. Recently, however, I have been having trouble running YouTube. I get to the correct page for the video I… (read more)

I have been using Firefox on my Mac for years with no problems. Recently, however, I have been having trouble running YouTube. I get to the correct page for the video I want but the video itself does not show up, just the background for the page. Any idea what I might have done to create this problem?

Asked by Neach 1 week ago

Reinstall

I had to reinstall Windows and now I can't reinstall Thunderbird. It says my password is incorrect to my primary email server but it is correct. I use yahoo mail but it… (read more)

I had to reinstall Windows and now I can't reinstall Thunderbird. It says my password is incorrect to my primary email server but it is correct. I use yahoo mail but it is showing the host as att. All of my contact and distribution groups are there.

Asked by yzoe 1 week ago

Last reply by Matt 1 week ago

hyatt.com still does not work

Hyatt.com can be loaded on other browsers but not on Firefox. There is just a blank page with no error message. There is an archived thread on support.mozilla.or called "… (read more)

Hyatt.com can be loaded on other browsers but not on Firefox. There is just a blank page with no error message. There is an archived thread on support.mozilla.or called "hyatt.com". The suggested solutions don't work or are too complicated. So please solve the problem. And STOP archiving threads that are still an unsolved problem! Am using Win8.1 and auto-updating Firefox.

Asked by janeintoronto 6 days ago

Firefox Battery Drain in Background on Android 14

I have been living a battery drain issue in background. When i do not force stop firefox manually, it just continues to drain some percentage of my battery while my whole… (read more)

I have been living a battery drain issue in background. When i do not force stop firefox manually, it just continues to drain some percentage of my battery while my whole usage. Like 10% to 30%. It's worse when i turn my phone off and sleep. Firefox drains all of my battery while i sleep.

Asked by DavutHaxor 6 days ago

  • Solved

Authentication failure with SMTP-server

I've been running Thunderbird for years on Gentoo which has version 115.10.1 as the most recent. I don't send much mail so I'm not exactly sure when this problem occurred… (read more)

I've been running Thunderbird for years on Gentoo which has version 115.10.1 as the most recent. I don't send much mail so I'm not exactly sure when this problem occurred, but I'm unable to authenticate with my SMTP server. I have not changed any configuration. Some weeks ago a changed my password on the server, but I made the appropriate changes to Thunderbird password manager. All settings, username and passwords are 100% correct as I copy pasted all of them. IMAP on the same server (uses same credentials) works.

I have tried deleting and re-adding my accounts which did not help. I have also tried deleting my profile folder. All other mail clients (e.g. claws-mail, kmail, mailspring) with the same SMTP server don't have any problems sending mail. This problem seems to only affect Thunderbird and Thunderbird forks such as Betterbird.

I have no firewall and am using SSL authentication with cleartext password on the SMTP server.

I get the following output to console on attempted sending of message:

console.error: (new Error("Server error 503 Service Unavailable", "resource://services-settings/Utils.sys.mjs", 390)) console.error: mailnews.smtp: "Command failed: 535 Incorrect authentication data; currentAction=_actionAUTHComplete" console.error: mailnews.smtp: "Authentication failed: Incorrect authentication data" console.error: mailnews.smtp: "Authentication failed: Incorrect authentication data" console.error: mailnews.send: "Sending failed; Unable to authenticate to Outgoing server (SMTP) mail.kapsi.fi. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'., exitCode=2153066805, originalMsgURI="

Asked by kompak 1 week ago

Answered by kompak 6 days ago