Showing questions tagged: Show all questions
  • Solved
  • Archived

Download speed in Firefox is very slow

All things I try to download on Firefox are extremely slow compared to other apps like Steam, torrents and other apps. I get 90mb/s on the download speed checks, but when… (read more)

All things I try to download on Firefox are extremely slow compared to other apps like Steam, torrents and other apps. I get 90mb/s on the download speed checks, but when I try to download something on Firefox, it downloads at like, 120 KB/s.

Asked by pedro.santos.valim 1 year ago

Answered by pedro.santos.valim 1 year ago

  • Solved
  • Locked
  • Archived

can not send mail after update ver78 SOLVED: caused by TLS

I can not send emails after the new update I am getting this error. Sending of the message failed. Peer using unsupported version of security protocol. The configuration … (read more)

I can not send emails after the new update I am getting this error. Sending of the message failed. Peer using unsupported version of security protocol. The configuration related to smtp.vcn.com must be corrected I have checked all settings and had the ISP check also and can not get past this error.Any help would be appreciated

Asked by copyjerome 2 years ago

Answered by sfhowes 2 years ago

  • Solved
  • Archived

Pinned tabs disappear

If I open two windows of Firefox, pin tabs in the first, close it and then close the second window, my tabs disappear. In order to use this feature one must work with onl… (read more)

If I open two windows of Firefox, pin tabs in the first, close it and then close the second window, my tabs disappear. In order to use this feature one must work with only one instance of Firefox?

Asked by soljeni 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Locked
  • Archived

89.0b2 Revert new tab design

Today I updated my Firefox Developer Edition to version 89.0b2 and now I just can not look at this browser anymore, "Inspired new tab design" is taking too much space and… (read more)

Today I updated my Firefox Developer Edition to version 89.0b2 and now I just can not look at this browser anymore, "Inspired new tab design" is taking too much space and now became largest and at the same time least information-dense panel in my entire desktop! I searched around the web for a bit in hopes that I will find a theme or an add-on that will revert this particular change but no luck. I really want to revert to old UI look (at least tabs bar), there should be default theme or option to get back to old style. After some investigation I found userChrome.css but don't really want to install it (maybe this is actually the way of doing this kind of styling). Please help me revert UI design to old one.

Asked by PepeTheFrog21 1 year ago

Answered by Terry 1 year ago

  • Solved
  • Archived

Undoing "don't allow [website] to prompt me"

Hello! A site kept popping up a confirmation window for an action I was trying to take, and in the confirmation window, there was a checkbox for something like "don't al… (read more)

Hello! A site kept popping up a confirmation window for an action I was trying to take, and in the confirmation window, there was a checkbox for something like "don't allow [this website] to prompt me again" (that's as best I can remember). I checked the box thinking it would just allow the action to happen without the confirmation window, but instead, the site just won't take that action anymore. How can I undo this setting? Thank you!

Asked by abby.phelps 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

  • Solved
  • Archived

Where have my logins gone?

I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I check the Logins and Passwords all have been cl… (read more)

I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I check the Logins and Passwords all have been cleared. I am now faced with the arduous task of resetting many many login credential. Poor advice from Mozilla.

Asked by jon.pearce26 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

sync doesn't work anymore

I'm really upset! The new v79 has half the features and sync wasn't running: always shows "last sync on 1970" and didn't let me select what to sync. I cleared the cache, … (read more)

I'm really upset! The new v79 has half the features and sync wasn't running: always shows "last sync on 1970" and didn't let me select what to sync. I cleared the cache, not solved... I cleared all my data, reconfigured, but still no sync! So I removed the app and manually installed the old one. Guess what? It still doesn't sync!!! Now I'm left with the Firefox I know and love but I can't use it because I have NO credentials and no bookmarks... I would like to kick someone...

Asked by Giangi 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

Change pdf viewer background color (both sides of the pdf) to dark

Hey there, awesomes! I'd like to change my Firefox pdf viewer's background color (both sides of the pdf) to dark, currently it shows light gray (see `background_bg.png`)… (read more)

Hey there, awesomes! I'd like to change my Firefox pdf viewer's background color (both sides of the pdf) to dark, currently it shows light gray (see `background_bg.png`). And here is effect I want it to look like (see screenshot from Chrome `wished_bg.png`). Thanks in advance (:

PS: I don't want to change my theme to dark. It seems I have to change my css, but I dunno which & how.

Asked by Mark Taylor 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Widevine Will Not Install

I have been trying to watch Netflix on Firefox, I made some security changes and at first thought that I may have caused the problem, but now I see that the add-on just f… (read more)

I have been trying to watch Netflix on Firefox, I made some security changes and at first thought that I may have caused the problem, but now I see that the add-on just fails to install. It just keeps the notification that it is installing. Is there a way to fix this issue?

Asked by Yossi 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Garbled Text on Websites

Attached is a sample of how web pages display. These can either initially display this way or, as in this example, the page opened correctly, I stepped away for a few min… (read more)

Attached is a sample of how web pages display. These can either initially display this way or, as in this example, the page opened correctly, I stepped away for a few minutes and when I viewed the page again it looked like the example. I can have a page open and it is displaying correctly, then open a new tab and go to a different site and the text will look like the example.

I have cleared the cache, dumped all the cookies. Restarting the browser (I do this many times a day) will fix the current page but eventually another page will display like this.

I running version 84.0.2 64bit on a Mac Pro Mojave. I don't have this problem with other browsers like Chrome or Safari. I never see it on my Windows 10 system.

Asked by MrBBPrinter 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

tabs below address bar - an ongoing problem not fixed !!!

Ever since IE changed to tabs on top firefox coders followed like mindless automatons without any regard to/for Mozilla community and users. We are sick and tired of bein… (read more)

Ever since IE changed to tabs on top firefox coders followed like mindless automatons without any regard to/for Mozilla community and users. We are sick and tired of being ignored. We want/need tabs bellow address bar. Now, tell us how to simply get tabs below address bar or tell the coders to provide us with the option. And, we don’t care about any excuses as previously provided or outright ignored by them.

Asked by g7777 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Locked
  • Archived

Can't access about:config

After updating firefox android to 79.4, I can't open about: config to configure dns over https that I used before updating, I really need that configuration,Thanks … (read more)

After updating firefox android to 79.4, I can't open about: config to configure dns over https that I used before updating, I really need that configuration,Thanks

Asked by Eko Setiyawan 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Firefox doesn't support HTML5 while other Browsers do. Latest Ubuntu 20.04. LTS

So the problem is that Firefox doesn't play any HTML5 content. Weirdly except for Youtube. Youtube works just fine. But every other Website shows errors. Even songsterr.c… (read more)

So the problem is that Firefox doesn't play any HTML5 content. Weirdly except for Youtube. Youtube works just fine. But every other Website shows errors. Even songsterr.com. I'm using latest Firefox 76.0.1 on a recent Ubuntu 20. 04 LTS installation. Usual troubleshooting like updates doesnt work because "sudo apt-get upgrade" doesn't find any updates. I tried the same websites in the latest version of Chromium and they work perfectly fine. I couldn't find a mistake in the firefox settings or something so I'm confused. Disabling Plugins didn't change anything and turning of tracking protection didn't either. What is the Problem here and how can I solve it?

Asked by wauwufflp 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Dev Tools

I "upgraded to V90. since then, the URL box is highlighted red/grey stripes. The robot head icon is now in the URL box and it says "Browser is under remote control (reaso… (read more)

I "upgraded to V90. since then, the URL box is highlighted red/grey stripes. The robot head icon is now in the URL box and it says "Browser is under remote control (reason Dev Tools). I've gone in about:config and set all variables to False, yet they reset themselves to true every time. How do I disable the DevTools. Thanks

Asked by john.enrietto 1 year ago

Answered by john.enrietto 1 year ago

  • Solved
  • Archived

Thunderbird fails to connect to the server

Thunderbird 78.5.1 On computer A, probably since one of the latest updates TB is not able anymore to connect to the server, I only get the error message "connection to se… (read more)

Thunderbird 78.5.1 On computer A, probably since one of the latest updates TB is not able anymore to connect to the server, I only get the error message "connection to server xxx failed"

Activity manager shows no messages at all Server xxx is on my network, connection is not blocked TB profile seems to be ok : when using the same profile on computer B, everything is working fine

  • creating new account (same data as existing account) on new profile on computer A is not possible : message "Unable to log in at server. Probably wrong configuration, username or password"
  • however using exactly same procedure and data on computer B, it is working !

So, creating a new account on a new profile is not possible Disabling firewall and AV : no change TB safe mode : no change Reinstalling and uninstalling/installing TB again : no change Windows safe mode with Networking : no change TB config:security.tls settings are identical on computer A and B I changed TB config:security.tls settings : .version.min to 2, 1 and 0 : no change

and .enable_post_handshake_auth to true : no change
and .version.enable-deprecated = true : no change
(all after restarting TB)

Changing TB Server Security settings : no change

I deleted the stored passwords, but after restarting TB is NOT asking for the pw's meaning TB is even NOT trying to connect to the server ?

(error messages are translated from Dutch, so possibly not identical to English ones)

see also https://support.cdn.mozilla.net/en-US/questions/1304493 https://support.mozilla.org/en-US/questions/1269090?page=2 https://support.mozilla.org/nl/questions/1313268

I think I tried almost everything to solve the problem. It seems the problem is on the computer/TB installation, but where ? Can someone tell me how to proceed further ?

Asked by Tom 1 year ago

Answered by Tom 1 year ago

  • Solved
  • Archived

I lost all my passwords from firefox after Refreshing my browser

Today I've refreshed my Firefox and I'm aware that I'll loose all my add-ons/extensions/customization's, but the problem is I've lost all my passwords in my Firefox lockw… (read more)

Today I've refreshed my Firefox and I'm aware that I'll loose all my add-ons/extensions/customization's, but the problem is I've lost all my passwords in my Firefox lockwise! Please help me. I need all my saved passwords ASAP.

Asked by SaiAkash Neela 2 years ago

Answered by FredMcD 2 years ago

  • Solved
  • Archived

Email backgrounds and text colors have inverted

My Thunderbird updated today, and suddenly all of my emails are showing white text on black backgrounds, except for those incoming emails that have their own color scheme… (read more)

My Thunderbird updated today, and suddenly all of my emails are showing white text on black backgrounds, except for those incoming emails that have their own color schemes. In those cases, the text appears pretty dark against the black background. Changing themes doesn't seem to make a difference. Was there something in the update that made this happen? How do I fix it?

Asked by vahost 2 years ago

Answered by sfhowes 2 years ago

  • Solved
  • Archived

Mozilla Firefox Block/Allow Extentions via AD GPO

Hello All, I'm trying to block all Mozilla extensions and allow only a few that's approved by IT. Our environment is pretty big over 2k devices and we are using well org… (read more)

Hello All, I'm trying to block all Mozilla extensions and allow only a few that's approved by IT. Our environment is pretty big over 2k devices and we are using well organized AD structure by departments and did similar project with Chrome with no issues. But Mozilla template doesn't have same options as Chrome. Any idea how I can accomplish this ? Thank you.

Asked by ikorinnyi 1 year ago

Answered by ikorinnyi 1 year ago