• Archived

Older versions of Firefox

I had to reset my first gen iPad Air and do not have Firefox. The app store requires IOS 13 to download. I have version 12.5.7. is there a way to get an older version to … (read more)

I had to reset my first gen iPad Air and do not have Firefox. The app store requires IOS 13 to download. I have version 12.5.7. is there a way to get an older version to install on my iPad?

Asked by J C 6 months ago

Last reply by James 6 months ago

  • Archived

None of my browsers can produce search results but my internet was connected very well to my router.

It’s not I stall and update as far as I know, it’s an issue I’ve never seen. My browsers, Firefox chrome DuckDuckGo etc none of them can produce search results though my … (read more)

It’s not I stall and update as far as I know, it’s an issue I’ve never seen. My browsers, Firefox chrome DuckDuckGo etc none of them can produce search results though my internet is very much connected to my router. My isp can’t find an issue. What is wrong?

Asked by April Nelson 6 months ago

Last reply by James 6 months ago

  • Archived

When typing into an input field on Firefox on iPad, a white bar appears

This bug appears to have happened before: https://github.com/mozilla-mobile/firefox-ios/issues/15525 A white toolbar appears at the bottom of the screen (when using a Bl… (read more)

This bug appears to have happened before: https://github.com/mozilla-mobile/firefox-ios/issues/15525

A white toolbar appears at the bottom of the screen (when using a Bluetooth keyboard) or above the floating keyboard (if using the iPad on-screen keyboard). It takes up space but serves no function and often makes it difficult to view whatever webpage I’m looking at, or, even worse, to see what I’m typing if the input field is at the bottom of the screen.

If the “Done” button is clicked, the bar goes away, but then doing so also exits the input field, so I can’t type any further if I close this toolbar. The up/down arrows seem to serve no function.

I have tried uninstalling and reinstalling the Firefox app but the issue did not go away.

This does not happen in any other app, including other web browsers like Safari.

Any advice, or a bug fix, would be much appreciated.

Asked by Noon 6 months ago

Last reply by Rawan Abdelrahman 6 months ago

  • Solved
  • Archived

Lost Firefox Icon

I had been using Firefox on my iPhone for forever. All of a sudden the icon just disappeared, so I can no longer use it as my browser. When I check my apps in Settings,… (read more)

I had been using Firefox on my iPhone for forever. All of a sudden the icon just disappeared, so I can no longer use it as my browser. When I check my apps in Settings, it's there, and checked as my browser, but there's no longer an icon to click on. I went to the app store thinking it had somehow become deleted, and instead of being able to get the app, it just says Open, meaning that it should be on my phone. How do I get the icon back? The way it is now, I can't even delete and re-install it.

Asked by Leslie 7 months ago

Answered by Kiki 7 months ago

  • Archived

Thunderbird and Mailfence

I set up an email address with Mailfence and paid $5 now it says that my trial period has expired and I need to pay to use the account. But this was not very clear when I… (read more)

I set up an email address with Mailfence and paid $5 now it says that my trial period has expired and I need to pay to use the account. But this was not very clear when I signed up. Is Mailfence a paid service?

Asked by isabellapaul 7 months ago

Last reply by isabellapaul 7 months ago

  • Archived

Night Mode/Reader

Hey, not sure if there was an update but night mode/reader is no longer an option available in the bottom right menu. The inverter is my favorite feature; I hope it’s not… (read more)

Hey, not sure if there was an update but night mode/reader is no longer an option available in the bottom right menu. The inverter is my favorite feature; I hope it’s not going away permanently.

Asked by pocketcobra 8 months ago

Last reply by James 8 months ago

  • Archived

Why can I no longer download Firefox to my cell phone without using apple App Store?

I typed my question in the subject line. I want to use Firefox on my new iPhone and can’t seem to download without using the App Store. Is there any way? Goggle is all ov… (read more)

I typed my question in the subject line. I want to use Firefox on my new iPhone and can’t seem to download without using the App Store. Is there any way? Goggle is all over my Apple when I want to be on line Thanks

Asked by mysterydot77 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago