All Products Support Forum

Hello,

I have a strange issue that i didnt find a solution for online. I have made a few new folder and message filters for them. I dont get number notification in taskbar for mails that go in the new folder while the notifications for mails that go in the inbox work just fine.

this interface uses pop3

When emails are pulled, I can see that it pulls, let's say, 50 messages, the notification shows 25 new messages but the inbox only shows 10. I have looked everywhere for the "missing messages" but don't see them anywhere. I have also had some people tell me that they sent an email response (so they were not entering the email address) and I don't see it.

What could cause these differences?

Hi I cannot get this site to load up on my phone it will load up but not on my laptop . am I missing a setting

https://wordpress-700233-2343916.cloudwaysapps.com/wp-admin

Hi, I am on a HP laptop using T-Bird 115.11.0 (32-bit). I am trying to add a new contact to the address book. There is a problem or I am doing something wrong.

The right side of the screen offers me to enter details of the New Contact. However, it only allows room for 1st name, 2nd name and Display Name. Once entered I cannot scroll the screen to enter more details or to save what has been entered or anything - except to close address book or cancel which button only partially appears. By clicking around the white parts of the screen I can get Nickname to appear (see screen dump) and I fill it in and then nothing. I am effectively stuck. Looks like there is some window sizing problem here which is preventing the user from seeing how to proceed with completing this form.

For some reason, recent updates caused my Firefox address bar to misbehave.

I have already murdered the unwanted search engine suggestions which the standard settings failed to kill - I just kept turning things off in about:settings until the garbage feature died.

However, I am still unable to address the most annoying bug.

When I start typing in address bar, the pop-up box with suggestions, rather than attach itself to the bottom of the address bar, goes to some imagined, predefined anchor point which is off screen, somewhere outside the confines of the window. As a result, I see some suggestions, but I no longer see what the hell I'm even typing. I am attaching a screenshot. This is super annoying, as I am literally forced to either use bookmarks, or type out urls in notepad then paste them over.

Anyone can help?

I recently moved to using Thunderbird for my emails on an iMac running MacOS High Sierra. I am baffled by the number of email erasure/disposal options I was suddenly presented with, namely: 1. A "Trash" folder, with trash bin icon; 2. A "Junk" folder with a flame icon; 3. A "Junk" folder with no icon; 4. A "Junk E-mail" folder with no icon. Confusingly, some of these folders are not provided with an "Empty deleted/junk" option! Can I completely delete folders 3 and 4 (the one without an icon)? And finally, how can I set things up so that the deleted and junk folders are automatically emptied at set intervals?

Many thanks in advance for any assistance!

I keep receiving this page - https://accounts.google.com/_/bscframe - when I try to add a Gmail account to my Thunderbird Beta 127.0b1 (64-bit)

How can I add a Gmail account to my Thunderbird which already has some email accounts (Gmail and others)?

Thanks for any help you can offer.

Within 24 hours this weekend I was notified by my anti virus application (Avast) that they are no longer supporting Firefox browser (to concentrate on Outlook and Chrome), and a political news website that I frequent (Meidas) blocked me with a "captcha" type puzzle. The website said my browser was mimicking robot or bot use. I was presented with a puzzle requiring me to slide a tab rightward. It repeatedly told me I had slid the tab incorrectly. I believe all of this happened after an update of Firefox about the middle of last week.

Good day,Thunderbird keeps deleting messages older than 1 month. I have checked the settings of my account as well as thunderbird and both is on do not delete messages.

We use this account for business and would like to search emails older than a month for references.

Regards

I have two monitors; I keep my taskbar on the right monitor and run Firefox on the left monitor. For some reason, whenever Firefox gets minimized, the window moves to whichever monitor the taskbar is on (I've done some testing to confirm it is specifically the monitor the task bar is on). Because I also run a program called max.to to separate my right monitor into different sections, this action of minimizing to, and restoring to, the wrong monitor is also resizing my Firefox window.

Is there any way, any option I've overlooked, that would get Firefox to minimize and restore to whichever monitor is is actually running on?

I've attached an image that shows, as best I can get it, the window moving over to the task bar monitor when minimizing.

I have two Google (yes, Google, not gmail) accounts. When setting up my gmail in Thunderbird, I was prompted to enter the Google account. I have entered the wrong one. Consequently, I cannot access my gmail: "Unable to log in at server. Probably wrong configuration, username or password."

I have tried all ways I have found in this forum to get rid of it again, such as editing the prefs file, but to no avail.

How can I remove the Google account from the Thunderbird settings to be able to insert the new one?

Thanks for your help in advance, Matt

Is there any way to block media mini players from popping up on websites entirely?

This is what I've tried, I found this in another article here.

   media.autoplay.default = 5 [0:allow;1:blockAudible;5:blockAll]
   media.autoplay.blocking_policy = 2
   media.autoplay.allow-extension-background-pages = false
   media.autoplay.block-event.enabled = true
   media.block-autoplay-until-in-foreground 

It doesn't autoplay anymore, but it still pops up in the bottom right corner of the screen. I don't mean Firefox's picture in picture, I'm talking about the floating mini player most websites use. It's thoroughly annoying, especially when you have your pop-up settings set to off.

Hello,

Please check the attached picture. My "Blogs & News Feeds" contains an empty "All jobs upwork.com" folder and I can't figure out how to remove it.

Why is the text in tab names, address bar and menu boxes so small? I did the changes to about:config and the other one that comes up when I googled this question but, while they enlarge the text in those places, they make the page content too big.

I have moved Thunderbird from the new Microsoft Outlook and I am very happy with Thunderbird except for one thing.When sending an email I often get the error message:

"your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent-jemsym@aussiebb.com.au."

How can I correct this? I have checked the outgoing SMTP details and have changed a couple of things with AussieBroadband. the problem remains. Can you help?

After I boot my computer, I can access any of the sites I usually use, but only once. If I then close the site and attempt to open it again (or to open any of the other affected sites), I get the following message: " Secure Connection Failed

An error occurred during a connection to phoenixcommons.cohousing.site. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

The site shown in the error message above is the one I most ofen use, but other very common sites (e.g. Google.com) exhibit the same problem:

" Secure Connection Failed

An error occurred during a connection to www.google.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

Yeah, right. I'm supposed to contact Alphabet and inform of the problem?

In contrast, some sites (e.g. The New York Times, The Washington Post) are not affected.

I can paste affected URLs into another browser (I used Brave) and access them with no problems.