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Firefox Account data lost

I accidentally cleared the Firefox app's data while my account was still logged in and now all of my account data is completely gone. Am I just done for or is there a way… (read more)

I accidentally cleared the Firefox app's data while my account was still logged in and now all of my account data is completely gone. Am I just done for or is there a way to get this back?

Asked by May 2 hours ago

Last reply by TyDraniu 2 hours ago

  • Solved

bug: unable to send tab from firefox nightly android (phone/tablet) to PC

as described, send tab function does not work one way (android to PC), but works fine from PC to android mobile phone/tablet. the pop-up error is the "Unable to send - RE… (read more)

as described, send tab function does not work one way (android to PC), but works fine from PC to android mobile phone/tablet. the pop-up error is the "Unable to send - RETRY", and pressing 'RETRY' doesn't do anything. I am logged in to the mozilla account on both android devices, and firefox sync/syncing tabs work fine. not sure what's the issue

Firefox Nightly -both phone and tablet: 127.0a1 (Build #2016019535) Firefox version -laptop: 125.0.3

Asked by pn10eko 3 days ago

Answered by pn10eko 3 hours ago

Cannot share links to Google Messages

I am not able to share website links to Google Messages using Firefox Nightly for Android, version 127.0a1 (Build #2016020495). Steps to reproduce: open email message, t… (read more)

I am not able to share website links to Google Messages using Firefox Nightly for Android, version 127.0a1 (Build #2016020495).

Steps to reproduce: open email message, tap on a link, once the link opens in the Powered by Firefox Nightly screen I tap on the sharing icon, select Google Messages, Google Messages opens but the link address is not pasted on the compose message box. Trying to manually copying and pasting the link has the same result. The only way to be able to share the link is to open the link in Firefox Nightly (the full browser) and then share it.

This happens on a Google Pixel 8 Pro using the latest Android 14 version with related updates.

Asked by Guatiao 6 hours ago

Synced tabs gone

Good morning. I recently changed smartphone, activating Firefox Sync between both devices, making sure that the old one didn't have the setting that makes open tabs inact… (read more)

Good morning. I recently changed smartphone, activating Firefox Sync between both devices, making sure that the old one didn't have the setting that makes open tabs inactive. Now after a week I don't see anymore synchronized tabs with the old smartphone. How can I solve it? Thanks, Phil.

Asked by Phil 10 hours ago

Last reply by jonzn4SUSE 9 hours ago

Firefox Android Notification Bitwarden

I keep getting these notifications, and because they relate to Bitwarden" I'm very reluctant to just click on the "accept" button in the message because of the possibilit… (read more)

I keep getting these notifications, and because they relate to Bitwarden" I'm very reluctant to just click on the "accept" button in the message because of the possibility of a scam and the exposure it may create.

Is the notification genuine? How do I know? How can I update Firefox settings to achieve the same result without responding to the notification?

Bit paranoid I accept, but better careful than having regrets! Thks

Asked by Mildred PC 10 hours ago

Frequent Issues with Game Sites on Firefox

It looks like I couldn't access the page directly. However, you can still post a question related to game sites on the Mozilla Support forum. Here's a suggestion for your… (read more)

It looks like I couldn't access the page directly. However, you can still post a question related to game sites on the Mozilla Support forum. Here's a suggestion for your question:

Title: Issues with Loading Game Sites in Firefox

Question: Hi, I've been having trouble accessing various game sites using Firefox. Some sites don't load properly, and others are extremely slow or crash the browser. I've tried clearing my cache and disabling extensions, but the problem persists. Is there a specific setting or update I need to adjust? Any advice on optimizing Firefox for gaming would be appreciated. Thanks!

Asked by Alban Kodra 14 hours ago

  • Locked

Hi everyone,

I've been using Firefox on my Android device, and I recently started using a VPN to enhance my online privacy. However, I've noticed that since I started using the VPN, t… (read more)

I've been using Firefox on my Android device, and I recently started using a VPN to enhance my online privacy. However, I've noticed that since I started using the VPN, the performance of Firefox has declined significantly. Pages take longer to load, and sometimes I experience connection issues.

Is there a way to optimize Firefox performance when using a VPN on Android? Are there specific settings or configurations within Firefox or the VPN app that I should be aware of to improve browsing speed and stability?

Any advice or tips from those who have faced similar issues would be greatly appreciated!

Thanks in advance for your help!

Asked by Alban Kodra 14 hours ago

Hi everyone,

I've been using Firefox on my Android device, and I recently started using a VPN to enhance my online privacy. However, I've noticed that since I started using the VPN, t… (read more)

I've been using Firefox on my Android device, and I recently started using a VPN to enhance my online privacy. However, I've noticed that since I started using the VPN, the performance of Firefox has declined significantly. Pages take longer to load, and sometimes I experience connection issues.

Is there a way to optimize Firefox performance when using a VPN on Android? Are there specific settings or configurations within Firefox or the VPN app that I should be aware of to improve browsing speed and stability?

Any advice or tips from those who have faced similar issues would be greatly appreciated!

Thanks in advance for your help!

Asked by Alban Kodra 14 hours ago

Want Google gone or dead.

I want Firefox as my only browser, and have disabled google. I have Firefox as my default browser, but yet still have google as the browser that I'm forced to use. I seem… (read more)

I want Firefox as my only browser, and have disabled google. I have Firefox as my default browser, but yet still have google as the browser that I'm forced to use. I seem to have to go through the whole process to have one search that isn't taken over by Google. Any advise? Thanks.

Asked by kestelooh 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Disable webrtc on FF android

About:config is not available and my phone on vpn at ipleak.net says webrtc detection shows 10.41.0.162 IANA private or special address and 2001:db8:123:10a0 IANA priva… (read more)

About:config is not available and my phone on vpn at ipleak.net says webrtc detection shows 10.41.0.162 IANA private or special address and 2001:db8:123:10a0 IANA private or special address.

Aren't they internal LAN ip's? How can they be seen even without a VPN when I have NAT.

Asked by GardenSurfer 1 day ago

Last reply by GardenSurfer 1 day ago

Firefox for Android sync and sign in

I have installed Firefox on both my tablet and Phone (Android 13 and 14). I cannot get a QR code on my desktop when I follow the link but I did get a QR code from another… (read more)

I have installed Firefox on both my tablet and Phone (Android 13 and 14). I cannot get a QR code on my desktop when I follow the link but I did get a QR code from another source but I was required to give a code on my Microsoft Authenticator but none appeared. I have set up two-stage authentication but am not receiving the required codes. Can you help ?

Thank you

Keith Macdonald

Asked by keithmacdonald959 1 day ago

Sync to Android phone broken

I've had no issues with Firefox Sync on desktop but frequent issues on Android. I've reported issues previously here: https://bugzilla.mozilla.org/show_bug.cgi?id=18790… (read more)

I've had no issues with Firefox Sync on desktop but frequent issues on Android.

I've reported issues previously here: https://bugzilla.mozilla.org/show_bug.cgi?id=1879003

Yesterday, it failed in a different way, announcing that I needed to sign into Sync. I've tried a dozen times yesterday and today using both QR scan and email confirmation. All fail in various ways. For example:

  • After scanning QR code: "500 Error Oh dear, something went wrong there"
  • After scanning QR code: "Pairing not successful. Error while creating the pairing channel"
  • After scanning QR code and approving on mobile device and desktop, desktop says success, but phone stays on "Approval now required from your other device" Interestingly this page isn't open in the normal browser. If I click the three dot menu, it says "POWERED BY FIREFOX, Open in Firefox"
  • After going through all the steps and it saying "You're signed into Firefox," yet when I go to share a tab, it asked me to sign in.

Any tips on getting Firefox Sync to work? I don't see any troubleshooting sections in the online help articles.

Asked by DB 4 days ago

Last reply by DB 1 day ago

FireFox shows blank from Galaxy S4's camera

When I click on the scan feature next to the FireFox's search box, FireFox only shows a black screen. Same issue exists when I try to sign in to my FireFox account using … (read more)

When I click on the scan feature next to the FireFox's search box, FireFox only shows a black screen. Same issue exists when I try to sign in to my FireFox account using the QR code scanner option. My camera outside FireFox works fine.

Asked by Shahriar 1 day ago

Last reply by Shahriar 1 day ago

help session restore

I just lost several hundred tabs on Firefox mobile right after it updated itself. The most recent tabs show only ten of those tabs, which were all opened and closed tod… (read more)

I just lost several hundred tabs on Firefox mobile right after it updated itself. The most recent tabs show only ten of those tabs, which were all opened and closed today and aren't part of what I need to restore.

How do I get my tabs back? I've seen no 'restore previous session' option. My laptop only shows the few I have open now. What do I do to restore them?

Firefox mobile android version 125.3.0 (Build #2016017559), 9f29904153+ GV: 125.0.3-20240425211020 AS: 125.0.1 On a samsung galaxy note 20 ultra 5g.

Asked by Katerpie 1 day ago

Doubleclick timeframe too short.

It is impossible to trigger a doubleclick or from some tests, extremelly difficult to do. I calculated that in order to trigger a doubleclick, the 2 clicks needs to be so… (read more)

It is impossible to trigger a doubleclick or from some tests, extremelly difficult to do. I calculated that in order to trigger a doubleclick, the 2 clicks needs to be somewhat no more than 0.08 seconds aparts. :That's wrog and inaccessible, the value should be between 0.4 and 0.8, NOT 0.08.

Firefox mobile should support doubleclick: https://developer.mozilla.org/en-US/docs/Web/API/Element/dblclick_event

Test page: https://developer.mozilla.org/en-US/docs/Web/API/Element/dblclick_event

Asked by Fed 1 day ago

Last reply by Paul 1 day ago