All Products Support Forum

It looks like Thunderbird updated itself a few days ago and the 'get new messages' (or 'get new mail') button has disappeared. 'F5' works, but I'd like the button back. Can do?

I cannot access certain email documents because my pop up is blocked. I have tried a number of searches as to where to disable the pop up for firefox but keep hitting dead ends.

Where is the page setup option? Firefox used to be simple. Using the page setup feature, one could specify the contents and locations of the headers and footers. It is especially useful for showing the website and date of the webpage to be printed.

The page setup feature is not there. It is nowhere.

I am not going to use about:config to try to get the page setup feature.

PLEASE RESTORE THE "PAGE SETUP" FUNCTION.

Hello, I have been looking at my traffic and discovered that my firefox for some reason does multiple DNS queries for the same domain, usually 6 times or 3 times, why is that happening I have checked with chrome and it does only 1 request per domain name.

I have attached a wireshark dump, the response is there instantly in very few ms yet it keeps querying the same name again.

My version is 115.3.1esr (64-bit) I have checked in about:config with dns and couldnt find anything relevant.

I'm a Windows 7 user... (I don't care for Windows 10 or 11) FireFox Browsers needs to have a way to adjust the ToolBar & Mrnu Text Size.. Even a Small/Medium/Large would be something. The layout.css.devPixelsPerPx in the about:config does change the font size by magifing everything on the browser. That's not exceptable, because of the way it affects everything within the viewable field. I know that no one wants to do anything to assit a Windows 7 user. But since the newer versions of window are crap.. I still need some help in trying to figure out "How to change/affect" the Size of the Text if FirwFox's browser.. Without distorting everything else within the browser....... Any suggestions would be greatly appreciated..........

I am reviewing my user.js and pref.js files in anticipation of deploying policy settings in GPO. As a part of the review, I am trying to document what each of the preferences in those files actually do, in order to be able to see in the future why a setting was set the way it was.

I am presently at the preference "pref.browser.language.disable_button.remove". Based on the name of the preference, I would think that if set to true, it would disable the remove button in the Webpage Language Settings window. (Hamburger menu -> Settings -> General -> Language -> Choose your preferred language for displaying pages)

When I set it to true, it does not disable the remove button but when I use the remove button, the preference is set to false.

Am I misunderstanding the purpose of this preference or is there more to using this preference than just setting its value in about:config?

Also, I see there are a number of other preferences that contain disable_button but that only one, "pref.privacy.disable_button.view_passwords", has a GPO policy for setting. I would expect that these preferences containing disable_button would all work in a similar way just each for a different button in the Firefox GUI.

If it matters, I'm running Firefox 115.3.1esr 64-bit en-ca on Windows 10.

When I'm working in Google Docs, the keyboard shortcut Shift + Command + 7 creates a numbered list. However, when I try to do this in Firefox, it overrides the Google Doc command and automatically opens the "Help" tab for the search engine. Is there a way to disable the "Help" tab's keyboard shortcut so that I can use shift + command + 7 to make numbered lists in Google Docs?

Hello, I have problems with Firefox web browser probabely since last automatic update (last week). Problem is that when I write something into search field in Google or another searchh engines, letters that will appear are different than I wrote on keyboard. For example I wrote " firefox podpora" but letter shown are "ffrefix ridrira". It happens only in FF. In same time I opened Chrome browser or Opera browser and tried to write same letters and in these browsers are all shown OK. Such letters discrepancy is not happen all the time but occasionaly during day seasons and take some minutes untill things go correct again. I use last version of FF 115.3.1esr Antivirus and antimalware programs shows computer as free of malware, viruses ... Can you pls help me to solve this problem? Thank you.

Is it even possible to create a customisable Add ons just by adding keywords or tags. I would pay handsomely to be able to block articles in newspapers containing words like Beckham, Posh, Sussex, Kardashian, Harry, Meghan, Caitlin etc., etc., and others.

Hello

I have been using Firefox ESR for a while in linux debian 12 and I have noticed it using up to 1gb system memory with only one youtube video open!!!!!!

This is crazy and in system about:performance the memory being used is shown to be only 200 megabytes.

What is going on? Why does Firefox need so much memory. I am starting to think you guys want linux users to witch to chrome or vivaldi....

How to shrink the firefox tool ribbons and icons? It takes up too much screen!, so I keep on having to restore my W10 computer to uninstall the 2023 September update! This is not critical, but more then inconvenient! And makes me hate updates!

Since some month Firefox cannot download correct .zip or .bz2 files. When open these files 7zip says that there is "data after payload". When do sha256sum on such a file it is not correct (of course not). Today it happens again with Apache http: first line is Firefox-downloaded file and second line the correct sha256 from Apache-website. 2bda6210b50ed89d852bfc8c00140deab29f43f63f0e4098a60e0a066e5fb7e1 httpd-2.4.58.tar.bz2 fa16d72a078210a54c47dd5bef2f8b9b8a01d94909a51453956b3ec6442ea4c5 *httpd-2.4.58.tar.bz2

Chrome download the same files correct.

Currently using stock version of firefox which came with debian 12. I have tried every solution that I could find but none of them work. The touchscreen behaves like a pen instead of a touchscreen.

A browser hijacker malware (www.discoverresultsfast.com) was installed on my MacBook Pro OS Ventura, 13.6 FireFox Browser 115.3.7 ESR without my knowledge and is bombarding me with notifications. Would you have a method to remove this? Thank you, Falcon [email removed from public]

So I have two different accounts for one website. However one of them I use very rarely, maybe once in 2-3 months the other one i use almost daily. Therefore I have saved both logins in Firefox and I can see them in my passwords.

The problem is that whenever I try to access the website, Firefox auto-fills the "second" account, the one i only use rarely. What this means is that instead of me being able to just press login i have to delete the username filled in by Firefox and select the other one. So what i would like to do is to maybe tell Mozilla that I want it to use the other account for auto-fill.