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Bug / issue with hyperlinks in emails

I have come across an issue when replacing hyperlinks in emails. The scenario is: I have an email that I have sent that includes a link (a zoom meeting). I wish to sen… (read more)

I have come across an issue when replacing hyperlinks in emails.

The scenario is: I have an email that I have sent that includes a link (a zoom meeting).

I wish to send a similar email so I go to my sent items, find the previous sent email, and highlight, copy and paste the contents of the email that was sent to a new composed email.

I then copy the new link, highlight the existing link and paste the new link in its place.

I then confirm that I have the correct new link showing - I can see the meeting number within the link and it matches the new link.

However after sending the email, it is then converted to a hyperlink, and when hovering the mouse over the link, it shows the destination as the previous link that has been deleted.

This only appears to affect the html version of the email, so the plain text part is still correct.

Understandably, the problem isn't immediately noticeable as the link still looks correct, and it is only when clicking or hovering over the link that the discrepancy is evident.

I realise (now I am aware of the issue) this can be resolved by deleting the previous link first, then pasting the new link separately, but it would be helpful to know if there is a way to prevent this happening in the first place as it means having to remember that Thunderbird is quirky with swapping links.

Asked by peter s 20 hours ago

Last reply by david 20 hours ago

My Firefox is showing foreign language in ONLY SOME of the lines of text on the pages but all of my settings are strictly English.

My Firefox browser is somehow corrupted with foreign language features. See in the picture that much of the text is in English - the selected and preferred language. It i… (read more)

My Firefox browser is somehow corrupted with foreign language features. See in the picture that much of the text is in English - the selected and preferred language. It is what the Settings are set to. But notice that bits and pieces are in some other language. I recently made a trip to Spain and used translation features while there - but those was all reset to English. I've gone into Troubleshooting mode; I've restarted; I've reset and restarted. But I can't seem to get rid of the gibberish. WTH!!!! All copies of Firefox, on all owned Mac machines (i-Phone; Mac Mini; I-Mac Pro; I pads) are set to English. About the only thing I haven't done it uninstall and reinstall Firefox. Thanks for any help you can offer.

Asked by Antiquetuck 1 day ago

Last reply by cor-el 21 hours ago

0x80070057 and email pictures in ebay

Hello, I would be grateful for help onm the two following problems in Thunderbird. 1. When someone sends me a web page link, I click on it and get the error message 0x80… (read more)

Hello, I would be grateful for help onm the two following problems in Thunderbird. 1. When someone sends me a web page link, I click on it and get the error message 0x80070057. I have tried the suggested solutions in regedit but it does not work. 2. When I buy something on ebay they send me an email confirmation with a picture of the item purchased. When I go to print it the image disappears.

I am losing what hair that I have left as I am a senior citizen.

many thanks in anticipation. kr David

Asked by Rev Shep 22 hours ago

Lost all sub folders beneath the folder Archives

Hello Thunderbird users! Today my father lost all the sub folders below the folder Archives. Doe anybody know how to get them back? I tried the following: Clicked o… (read more)

Hello Thunderbird users!

Today my father lost all the sub folders below the folder Archives. Doe anybody know how to get them back?

I tried the following:

The strange thing is I also don't see any .sbd or .msf files, with one of the names he mentions, under the directory Mail (in the profile directory). How can they suddenly disappear or be deleted?


If someone knows how to get the folders (with the e-mails) back, that would be very much appreciated!

Asked by j.verhoeckx 22 hours ago

Last reply by j.verhoeckx 22 hours ago

Downloading email messages

Within last 2 to 3 weeks I noticed that when I click Get Messages the momentary line of text at bottom-left typically says "there are no new messages", or the "number of … (read more)

Within last 2 to 3 weeks I noticed that when I click Get Messages the momentary line of text at bottom-left typically says "there are no new messages", or the "number of messages" about to be downloaded. (This is not the notification window at lower right.) Recently the number of messages actually received is not always correct. For instance, this morning the message was clearly "downloading messages 3 of 3", but only one appeared as a new, unread message in my inbox. This has occurred several times, sometimes qty is correct, sometimes not. My first question is whether this is a bug in Thunderbird, or something I need to pursue with my email provider? Second question: I am only requesting those for my account, but might the "missing messages" be downloaded for my wife's email?

If missing messages are for my wife how do I fix it so I only download mine? She doesn't have admin rights and I made no changes to our account settings. If missing messages are not hers then I am seriously concerned about this issue.

Asked by RetiredMiner 22 hours ago

incoming email

Please can you explain/offer advice as to why I can still receive email maessages on my mobile phone as they arrive/are sent but since 1st May, no messages have been rece… (read more)

Please can you explain/offer advice as to why I can still receive email maessages on my mobile phone as they arrive/are sent but since 1st May, no messages have been received on my main computer inbox on the main Thunderbird in letters inbox. until that time, it had been working normally. I live in Gloucester GL4 3QS thankyou Chris Newman

Asked by newchristopher 1 day ago

Last reply by david 23 hours ago

When viewing an email thread, I see all "copies" of an email, like label folders

Hi, When viewing an email thread, I see all "copies" of an email, like label folders. (See image) How do I remove all these duplicates? Also, on another topic, whe… (read more)

Hi,

When viewing an email thread, I see all "copies" of an email, like label folders. (See image)

How do I remove all these duplicates?



Also, on another topic, when I forward mail from one account to another (so that I have that mail in both accounts) - and I have both accounts configured in Thunderbird - the second (forwarded) mail generates a notification sound - but no notification popup. Can this notification sound be eliminated (like the msg display popup does not happen)? It is useless.


Thanks!

Asked by Yogev W 1 day ago

Last reply by Yogev W 23 hours ago

  • Solved

Thunderbird freezing when creating link in Draft Email.

Good Day, For the last few weeks, when using Thunderbird on Windows and writing a draft email, when clicking on the button to create a link, the draft email window freez… (read more)

Good Day,

For the last few weeks, when using Thunderbird on Windows and writing a draft email, when clicking on the button to create a link, the draft email window freezes. This also happens if I use the menu bar Insert -> Links...

All other Thunderbird windows remain functioning, and I can effectively continue working, but the frozen draft window will remain on screen until closed through Task Manager.

This only happens when creating a Link, not inserting other objects, like an Image. This problem also does not happen with Thunderbird on Ubuntu.

I am running version 115.10.1.

Thanks in advance for any tips that could be of help.

Asked by KI89 3 days ago

Answered by Wayne Mery 1 day ago

My history only goes back to January 19, 2023

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of toda… (read more)

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of today, I don't know if that's meaningful. Does anyone have any idea what might've happened, and how I can restore the rest of my history? Thank you!

I'm on a Mac using Mojave, with Firefox version 115.8.

Asked by Lisa Smith 2 weeks ago

Last reply by Lisa Smith 23 hours ago

Discrepancy between what Thunderbird tells me I am receiving vs. what I actually receive.

There is always a discrepancy between the number of emails I am receiving vs. what I actually receive. For example, Thunderbird will say "receiving 4 emails", but only 2… (read more)

There is always a discrepancy between the number of emails I am receiving vs. what I actually receive. For example, Thunderbird will say "receiving 4 emails", but only 2 will show up in my inbox. The number I receive is always less than the number that Thunderbird claims it is processing. Sometimes I will receive none, even though Thunderbird says I am receiving 5 emails, etc.

I do not have a JUNK/SPAM file where things might be moving to, there is just no record of these missing emails.

Asked by kvenuto 1 day ago

Last reply by david 1 day ago

firefox updates

I have firefox updates set to auto. But I want them to load updates when im not using the browser. What currently happens is I open the browser only to get shanghaid by t… (read more)

I have firefox updates set to auto. But I want them to load updates when im not using the browser. What currently happens is I open the browser only to get shanghaid by the update process. I dont want that. when I open the browser I want to go straight to what i am doing. I dont want to have to sit there and wait while the browser updates. If it did updates once a month or less it wouldnt be such an issue but the damn browser is updating every few days or even every day and it always wants to do it when I want to do my own work. IS there not a way for the browser to update while im asleep at 3 am? When Im not wanting to use it. Its so irritating. It causes me to not bother with updates. I dont want to comply. When IM given a choice for any updating I set updates to install in the early hours when Im not inconvenienced by it. How can I do this with firefox?

Asked by uncleresry 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Email Attachments

When I'm sending attachments in Thunderbird some of my clients are recieving the email but not the attachments, though when they look on the phone they can see the attach… (read more)

When I'm sending attachments in Thunderbird some of my clients are recieving the email but not the attachments, though when they look on the phone they can see the attachment ?

What can I change in my outsettings for attachments to solve this issue

Asked by skprq4jf4r 1 day ago

Thunderbird asking for password of several deleted accounts

Hey all! I recently migrated my hosting and I deleted the accounts on my Thunderbird client to set the new ones with the correct new Hosting. The accounts are working… (read more)

Hey all!

I recently migrated my hosting and I deleted the accounts on my Thunderbird client to set the new ones with the correct new Hosting.

The accounts are working correctly, but everytime I open Thunderbird, it shows me a login request from the old hosting service (which by the way, there is nothing there anymore, i deleted all the accounts and data).

I already uninstalled and reinstalled mozilla and tried to "fresh start" again, but this problem doesn't seem to go away.

Help is much appreciated!

Asked by Diego 1 day ago

Last reply by david 1 day ago

Thunderbird

Using Thunderbird on Linux I cannot delete any local folders, when I try to delete them I get more copies of the folders on reopening Thunderbird, after the system says i… (read more)

Using Thunderbird on Linux I cannot delete any local folders, when I try to delete them I get more copies of the folders on reopening Thunderbird, after the system says it is "not responding" and I close it down. I have tried several times and now have multiple copies of the local folders I've tried to delete.

Asked by barnetoaklea 3 days ago

Last reply by barnetoaklea 1 day ago

Thunderbird email account

I have had Thunderbird email account for years and now I have problems getting my emails to come through on a regular basis. I have to shut down my PC and then restart t… (read more)

I have had Thunderbird email account for years and now I have problems getting my emails to come through on a regular basis. I have to shut down my PC and then restart to get emails to come through. What is the problem. Thanks, James Craig Herring

Asked by cherring1 6 days ago

Last reply by cherring1 1 day ago