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  • Locked

Logged into Sync on all of my desktops, but one computer was not picking up remote open tabs

TL;DR: Make sure you're on the latest... turn Sync off on the computer that isn't showing the remote tabs, then turn Sync back on. Details: Three computers (Windows), a… (read more)

TL;DR: Make sure you're on the latest... turn Sync off on the computer that isn't showing the remote tabs, then turn Sync back on.

Details:

Three computers (Windows), a phone, and a tablet. Firefox 124.0.1.

Sync is enabled and generally seems to be working fine. But I just noticed, on one computer, that when I went to Firefox View, and clicked on "Tabs from Other Devices", that it was showing nothing, other than the, "Log into your Firefox Profile", which I was already logged in... so that was messed up.

Did a number of things, like checking the other computer, manually syncing from the other computer, coming back to this one, and telling it to manually sync. It also seemed to be stuck in syncing (a grayed button that said "Syncing...")

I looked, and there was an update available to 124.0.2, so I used this opportunity to upgrade.

When I came back in, I still didn't have the remote tabs showing up, so I turned off "Sync" entirely, but didn't log out of my Firefox account, and then turned it back on.

Now I'm seeing the remote tabs.

That's how I fixed it. I hope it helps. I see others having Sync problems, and getting terrible suggestions that are not helpful. In this case it's the simple thing that fixed it for me. Turn it off and turn it on again. If that doesn't work, unplug the computer from the wall and plug it into another outlet.  ;-) ( That's a joke for those of you with a sense of humor. )

Asked by fauxcuss 2 months ago

  • Solved

Deleted passwords not syncing

I have Firefox on 3 devices, I deleted several passwords from 1 device expecting this change to sync to the other 2 devices. Instead for several days the 2 devices showe… (read more)

I have Firefox on 3 devices, I deleted several passwords from 1 device expecting this change to sync to the other 2 devices. Instead for several days the 2 devices showed the original number of passwords whilst the device I made the changes on showed the new amount. Now that device appears to have resynced the passwords I deleted. Am I supposed to delete them on each device?

I have the latest version of FF on all devices.

Asked by Emma 2 months ago

Answered by cor-el 2 months ago

How do I retrieve my bookmarks?

I had to reset my computer and lost the bookmarks there. When I reinstalled Fifefox I had to reset my password and lost my bookmarks associated with that email address. H… (read more)

I had to reset my computer and lost the bookmarks there. When I reinstalled Fifefox I had to reset my password and lost my bookmarks associated with that email address. HOWEVER, I have firefox installed on my mobile phone with all bookmarks intact. Is there a way to get the bookmarks from my mobile to the laptop?

Asked by edkimble 2 months ago

Incomplete sync. Why didn't my tabs/site pages transfer? They were marked for syncing.

My Subject pretty well says it. I'm trying to transfer by syncing my desktop Firefox with the Firefox 124 on a newly installed Kubuntu on a new laptop. I have all these… (read more)

My Subject pretty well says it. I'm trying to transfer by syncing my desktop Firefox with the Firefox 124 on a newly installed Kubuntu on a new laptop. I have all these functions synced ON. The recent history but not the long-term history, passwords (thank heavens), and all bookmarks got transferred, but not the open tabs/pages. I've done the desktop sync followed by the laptop sync a few times, still without the tabs' transferring. How do i get those transferred?

Asked by FreeInformation 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

DuckDuckGo settings do not save

I am using Firefox 124.2 (40108) on my iPhone with iOS 16.7.7 (20H330) and using DuckDuckGo as the default search engine. Loading settings with their Cloud Save service d… (read more)

I am using Firefox 124.2 (40108) on my iPhone with iOS 16.7.7 (20H330) and using DuckDuckGo as the default search engine. Loading settings with their Cloud Save service does not work as expected: the settings reset each time you restart the app.

How to get DuckDuckGo settings to persist across sessions in the app?

Asked by Kamil 2 months ago

Mozilla sync account

Hello, I recently created a new sync account for work so I wouldn't have to use my personal sync account. I noticed after creating the new sync account it still retained… (read more)

Hello, I recently created a new sync account for work so I wouldn't have to use my personal sync account. I noticed after creating the new sync account it still retained my passwords from my personal account. Is it safe for me to delete all my personal passwords on the work account or will it also delete those passwords on my personal?

Thanks

Asked by lwcstudents17 2 months ago

I lost all my password after sync (I did forgot password)

Hi. I am a graphic designer and Web master. I use your browser since I think it's the best. I did a format of my pc and I forgot the password of my account. So I did forg… (read more)

Hi. I am a graphic designer and Web master. I use your browser since I think it's the best. I did a format of my pc and I forgot the password of my account. So I did forgot password. Thinking all my password would of sync and follow me. But it didn't. I had over 1000 password from site that I have recently work on and some still working on it. Which were most of them auto generate. Which I wouldn't have a clue of any of them. PLEASE Is there a way for me to regret my passwords? Only the password. Please thanks!

Asked by all.star.gfx 2 months ago

Last reply by cor-el 2 months ago

Password manager - lost all passwords

Hello everyone, I was forced to reformat my computer today and I seem to have lost all of my passwords that were saved in Firefox. I did not back up any of the files t… (read more)

Hello everyone,

I was forced to reformat my computer today and I seem to have lost all of my passwords that were saved in Firefox.

I did not back up any of the files that were on my PC as I was unable to do so. I think I have been able to log back in my account and find my passwords.

When I logged back into my Firefox after re-installing it, my passwords are all gone. I need help!

Thank you all

Asked by francois1994 2 months ago

Last reply by cor-el 2 months ago

Warning emails from Mozilla about the use of Firefox 78 with iOS 10. El Capitan

I’m being advised via emails from Mozilla, to update my browser. It says it’s up to date. A cut off of 31 March has been stated. My mbp won’t run higher than OS X 10.11… (read more)

I’m being advised via emails from Mozilla, to update my browser. It says it’s up to date. A cut off of 31 March has been stated.

My mbp won’t run higher than OS X 10.11.6. Firefox 78.15.0esr the latest browser for my system..afaik. I am on the ESR update channel, and think it updates automatically.

Am I being left high & dry by Mozilla? Something in the emails about syncing…? Not convinced if this is something I should be doing something about or not…

Any advice or insights much appreciated. The suggestion seems to be that I will be shut out without passwords and recovery keys and whole load of inconvenience…? Thanks in advance, Tim

Asked by timr123 3 months ago

Last reply by me425 2 months ago

Firefox for iOS not allowing to add (+) new password

I have tried this multiple times after force closing and restarting my iPhone, all to the same result: When I tried to use the + to add a new website, username, and passw… (read more)

I have tried this multiple times after force closing and restarting my iPhone, all to the same result: When I tried to use the + to add a new website, username, and password, the screen just flashes, and does not actually add the new info. Strangely, it offers to input a password when I place the cursor into the box for entering the brand new password I am trying to save. This seems to be a bug, but I cannot find how to report a bug.

Asked by ryancrane99 2 months ago

Folder redirection conflicts synchronization firefox profile

Welcome, We are implementing redirected folders in our company via Widnows Server. We are also redirecting the Appdata folder. We have offline mode enabled which means th… (read more)

Welcome, We are implementing redirected folders in our company via Widnows Server. We are also redirecting the Appdata folder. We have offline mode enabled which means that the folders are synchronised every 5 minutes. The synchronised Appdata folder has a Firefox profile which causes a lot of conflicts. Every time the folder is synced there are conflicts like "Both versions have been updated since the last sync" or "Cannot sync now. Try again". I attach a screen shot of how much of this there is. No other applications cause such errors. Only Firefox blocks us from a large deployment. If the problem cannot be resolved we will be forced to abandon the FireFox browser altogether. Has anyone had a similar problem?

Asked by sebastian.pawlowski 3 months ago

Last reply by Mike Kaply 2 months ago

Password autofill

Hello, Firefox for iOS always worked with autofill until a couple of days ago. I cannot for the life of me get it to work. I deleted app, reinstalled, resynced and it st… (read more)

Hello,

Firefox for iOS always worked with autofill until a couple of days ago. I cannot for the life of me get it to work. I deleted app, reinstalled, resynced and it still doesn’t work. I can see my passwords in the passwords section under privacy but it won’t autofill. I’m wondering if the latest update broke it.

Asked by mike735 2 months ago

Sending tab from one laptop to another

On one laptop right-clicking on a tab gives me a Send tab to device option and when I click on it I get a message that the tab was sent. But the tab doesn't arrive on the… (read more)

On one laptop right-clicking on a tab gives me a Send tab to device option and when I click on it I get a message that the tab was sent. But the tab doesn't arrive on the other laptop. 2. Though I'm using the same version of Firefox on both laptops, I can only find the send tab option on one laptop because the menus are different. And many of the instructions I see online describe items on the menu that just don't show up. I know that I was once -- I don't know how long ago -- able to send a tab from one laptop to another. Most of the instructions are about sending from a phone to a desktop or vice versa. I hope someone can help. Thank you.

Asked by marksa21 2 months ago

Last reply by cor-el 2 months ago

Password manager dysfunctional

Since attempting to sync my desktop and mobile app, I've been observing (at times beside myself with frustration) consistent failure of the password manager to have login… (read more)

Since attempting to sync my desktop and mobile app, I've been observing (at times beside myself with frustration) consistent failure of the password manager to have logins available at time of need. In fact, when I go to find the saved passwords manually from settings>logins & passwords>saved logins, the page comes up blank. No saved logins, no passowords, nothing at all.

When it would auto sync or I would manually hit the sync button, it would hang and take more time than I was willing to spend watching to finish. Then there would be problems with web pages not saving current progress & rolling back tens of minutes to a previously seen point, as if I had scrolled up and/or hit the back button a few times. Or tabs would disappear and their site history ghosting me, as if I had never been there before (I suspect after I've spent time on another app & Firefox falls out of the phone's memory, but I'm only tangentially informed on how phone hardware operates and I'm making a somewhat educated guess here (the most dangerous kind)).

I have found a workaround, i.e. close and restart the Firefox app. But this is an understandably annoying solution to perform every time I need to log in to a website. Besides that it isn't supposed to work this way, this solution only works for an indeterminate time before the password manager once more eats lead and fails to perform its duty and the app must be manually restarted again.

I believe I've since turned off sync, but a quick check on mobile shows it was synced 3 minutes ago (though all the boxes under "choose what to sync" are unchecked), so I'm unsure if it's really off or if it's trying to sync nothing and this is where the problem has diverged from whatever started this disaster. I don't care about syncing anymore, I just want my mobile experience to once again be effortless. As much as possible. Within reason.

Asked by IndepCoin 2 months ago

Tabs will not sync from old phone to warranty replacement phone.

Unable to get my open tabs to sync from my old phone to my new phone. Made sure to sync everything before I set up my replacement phone. Logged into my Firefox and tried … (read more)

Unable to get my open tabs to sync from my old phone to my new phone. Made sure to sync everything before I set up my replacement phone. Logged into my Firefox and tried hitting the sync in settings. It shows synced 0 minutes ago yet no new open tabs. Please help!

Asked by junior426 2 months ago

Synced into wrong account

I by mistake have synced into wrong account. I believe i did have same account with same email only but my data was not there when i tried loggin in by resetting passwor… (read more)

I by mistake have synced into wrong account. I believe i did have same account with same email only but my data was not there when i tried loggin in by resetting

password

Asked by Karan Patil 2 months ago