All Products Support Forum

When I'm on any page on a particular website, in this case archiveofourown.org, there are patches of text on the page that do not show up unless highlighted. This problem has recently gotten worse, with more and larger blank spots and even sometimes the text not even showing up when highlighted. I've tried refreshing the page, restarting the browser, switching to the desktop site (same problem there), uninstalling and reinstalling the browser app, and restarting my phone, none of which has had any effect. I haven't had this problem on any other site so far, and I have no problems with the same site using Firefox on my laptop.

Edited to add: I've now also had this problem on THIS site.

I use Motorola Edge 30 Ultra, and I have noticed an issue with the long screenshot I would love some help with. As shown in this video, devices can make a full page screenshot in the settings. I have tested on my phone, and this feature works both in the settings and the Chrome app. However, I do not get this arrow pointing down on the screenshot preview in the Firefox app. Please share is it a bug or a functionality not supported in the app and if so, is there a chance of it being integrated. I really like the Firefox and the sync it has with my desktop browser, but this an important feature I use.

When using the mobile app on Android, on almost every website there are large blocks of text which I can't see unless I highlight them. In some cases, only the top or bottom half of a line is visible. Zooming in or out in a page randomly changes which lines are hidden, but there are almost always at least one big missing block in view. I have seen a few other posts mentioning problems like this, but because they were all for desktop apps, none of the recommended solutions are possible for me. Disabling add-ons has not had any effect. I've attached two screenshots of this page right now to show what this looks like.

Hi It seems the latest ff update for iOS now shows a dialogue (not sure what the correct name is) every time I close a tab. The dialogue is “Tab Closed Undo”. It appears for a few seconds and then disappears. Much in the same fashion as every time take a photo on my iPhone there is a thumbnail of the pic I just took.

I absolutely hate these things. I either have to wait until they go away on their own or I have to waste time swiping them away. I know Mozilla is only responsible for the Tab Closed Undo dialogue.

Is there someway I can disable this new “feature”?

Thanks so much.

Since yesterday’s update, whenever I try to touch the address bar to enter in something (anything at all), it flashes for a bit and doesn’t do anything. It’ll show the search engine and go back to its usual state. I’ve never had this issue before.

I’ve tried redownloading the app on my iPad (Silicon iPad from 2022. Firefox and my iPad are at the latest version.), but nothing’s worked.

I’m out of options. Can anyone help?

Hi,

I noticed that on Brave or any chromium based browser (Android), I would be able to just simple highlight part of an URL and then the whole url would be automatically selected. This behaviour is not possible on Firefox (Android) and I would have to manually select the whole URL myself. Please see here for a clearer picture: demonstration Is there a setting that I can possibly turn on to have the same function as in Brave or chromium browsers?

Thanks

I have several tabs open. They're displayed vertically when I hit the tab button. When I close the bottom tab, the list moves down. The "Tab closed UNDO" notification immediately covers the bottom tab. I have to wait a few seconds for it to disappear. How do I get rid of this nuisance? its possible in about:config? i use Firefox Nighty

Firefox Nightly 110.0a1 (Build #2015925675), Sony Xperia 1 mk3, 61.2.A.0.382 release-keys Android 13

Been having issues with the refresh gesture, namely it activating when just trying to scroll up the page.

I'm not certain of the proper behaviour, but I've had pull down to refresh initiate with all kinds of downward swipes; fast, slow, short and long; and in various locations on the screen; centre, sides (close enough to also start back gesture), lower third; and even seen it wanting to refresh when simply tapping to stop inertia scroll, as well as when pressing and holding to keep screen alive for seconds before pulling down to return to the top.

Noticing it initiate, then releasing upward to cancel, then repeating the previous downward swipe intermittently triggers it again; sometimes it's gone, sometimes it triggers another once or twice, and one time it just would not stop and I couldn't scroll up the page no matter where on the screen I began to swipe down.

I'm presuming it's only meant to activate in upper third or even quarter, but regardless, this is a relatively recent (several days to a week, idk) issue that I'm dealing with, although it has become rife tonight.

Some websites seem better than others, and I was considering it was a fault of some designs, but alas I couldn't find any spots where I could consistently get it to happen; not even dragging from the top of the screen is working right now, so I have no idea what's going on.

https://ok2fly.com.au/ was a nightmare; tap anywhere to open a pop-up, scroll to bottom, then try to scroll up. I've got a great little screen record to demonstrate how inconsistent it is, if anyone wants.

Lemme know if there's anything else I can do to help diagnose this.

Hi there, Firefox on Android is unable to show a progress on files that is currently being downloaded. It does, show notification, and I can pause and cancel it from there, but the details are unknown, the progress bar doesn't tell how much bytes has been downloaded and when i press pause and resume, the state is horribly unknown, the progress becomes 0%, etc. What I want is that Downloads menu in three-dots menu must show this too, not only the files that has been downloaded.

Hi, is there a way to change the user agent on iOS? The FxiOS part makes the browser way more fingerprint-able than standard safari, even with all the anti-fingerprint settings to the max.

Howdy folks, hope all is well your way...

When I download a file, a notification pops up when the download is complete. I find this quite annoying, especially when downloading file in a bit of rapid succession.

Is there some way to turn this off on FF mobile?

I tried... about:config > browser.download.alwaysOpenPanel on the nightly build, but after having created the option, it doesn't seem to work.

I would be forever indebted to any suggestions y'all can provide.

Thanks.

I’m having difficulty with Firefox on an iPad mini fifth generation running iOS 16.4.1 and today’s version of Firefox. I’ve used Firefox for years with Duck Duck Go as search engine with no problem. Today without warning Firefox stopped accepting URLs typed into the search bar from the Homepage (or any page). It simply ignores the typing and flickers momentarily, keeping the existing URL and page. I’ve tried uninstalling and reinstalling Firefox, changing the default search engine from Duck Duck Go to Firefox, and changing from a custom homepage to the Firefox homepage. No luck. Please advise.

Hey there,

As the title suggests, I'm having an issue with the navigation bar. It remains at the bottom of the screen even when I have the least need for it, which makes the content of the screen glitchy. It may not sound like much, but it's very annoying and ruins the whole browsing experience, especially when watching videos. Because of the unwanted navigation bar, even a slight touch on the screen causes the videos or pages, but mostly videos, to move around left and right when in landscape mode. As you can see in one of the screenshots I sent, the video is not even visible, it's just a black screen, which is a different issue that I faced for the first time but I am not sure how often I'll get that in future but it's there.

If anyone can suggest a fix for this issue,(the one with the navigation bar and jumpy video screen) such as a setting that I can turn on or off to get rid of the navigation bar, it would be greatly appreciated.

Dear support team,

I am experiencing a problem with one specific website, zerohedge.com. Whenever I use the back button to return from an article to the home page, the page appears completely blank, and I am forced to refresh it every time. This is happening on the Android version of Firefox, version 111.1.1 (Build #2015941331) with NoScript and PrivacyBadger add-ons installed.

I have not made any changes to the settings, and this problem has only started occurring about a week ago. I have never observed this behavior before.

I've been reusing android firefox again lately and I noticed I would have a bunch of tabs at a time. Then I realized that it was because whenever I would click a shortcut from the search screen it would open the page in a new tab instead of staying on the current tab. Is there a way to change this?

put the + back for new tabs. I hate hate hate hate that I have to go all the way over to the 3 lines for a drop down menu for new tabs. it's such an easy fix to put the plus sign back. why do you make simple features SO DIFFICULT

This is a person using a Samsung Fold 2 mobile phone. When using Firefox Android, there are times when the keyboard stops working. In that case, it usually works fine when I close firefox and then open it again. It's hard to turn it on and off every time. I don't know why, but it seems to happen often when I press the search bar to search in the Google search bar. If the Android keyboard appears slower than usual when you press the search bar, it becomes 100% dead and no chatting occurs even if you press it. When it is stuck, nothing is typed in the same way even if you press a new tab in Firefox and try to write on another page. This is a symptom that has been going on for more than a year already, and since a certain patch, the same symptoms have continued to appear, but they are still not fixed. Other browsers don't seem to have this symptom, so I'm posting a question like this to see if there's a solution to Firefox's problem.

please i am Begging you let me put the forward/backward buttons on the search bar why do i have to open a separate menu to do this

ability to Choose what gestures do (for example, swiping on the search bar in either direction to navigate history rather than tabs) would also be acceptable, if slightly less convenient (as i suspect something like that would only allow moving forward/back one page at a time, as opposed to simply press-and-holding to pull up all your options to jump to)

i am losing my mind a little bit here i don't understand why it has to be so roundabout

The text in the navigator looks like it is in morse, the lower part of any letter is chopped off. I'm using bluestacks but it was working fine untill very recently The thing is that i can see the UI and other apps like chrome just fine.