All Products Support Forum

hopefully a basic question that can be answered

when I used to use edge, I would browse in incognito. sometimes I would accidentally open a link that would open in the normal browser, but I was able to simply exit without closing all my windows, including my incognito tabs

with firefox, when I'm browsing incognito, something similar would happen.

part of the problem is, that my main tabs are multiple windows, and when i choose to close them, it closes the incognito tabs as well

is there a way to prevent that?

Hello, I'm running FF 124.0.2 64 but in Win 10 on a PC. I have the bookmarks right across the top of the page; the sixth from the left at the moment is Seloger's website. If I have a tab open looking at a TV program website and right click on a link to see more details in a new tab, the new tab opens ok, but the TV program website is overwritten by the Seloger's website. If I use the "previous" arrows, it reverts to the TV program site. If I change the order of the bookmarks across the page, the TV program website will be overwritten by the bookmark then in the sixth from left position. This is driving me mad. How can I force FF to stay with the open tab and not change it by itself?

When I go to Settings > Privacy & Security the only "autofill" setting is to import data from another browser. I am signed in, in the US, and my VPN is set to Seattle.

When I see a highlight reference to browser settings: Java Script enabled; otherwise Firefox wont operate properly. How to know Java Script is not enabled (vice-versa). I'm not sure that I have seen a switch Or toggle to know JS is On/Off

session is completely gone. I tried to restore it via various help articles and forum posts but without success.

I see a stg-backups-ff-126.0.1 fodler in my download folder which contains information about tabs that I had open. But I don't know how to use firefox to use that file.

I alos tried to the \sessionstore-backups folder with files named like "previous.jsonlz4" but I do not get the menu option for restoring a session.

from a file named "error-sessionrestore-1718212432477.txt": 1718212432149 SessionStore ERROR The session file is invalid: : TypeError: state.windows[0] is undefined(resource:///modules/sessionstore/SessionStore.sys.mjs:1163:11) JS Stack trace: initSession@SessionStore.sys.mjs:1163:11 onBeforeBrowserWindowShown/<@SessionStore.sys.mjs:2035:35

Hi,

more Details concerning the problem you can see here ! It should be great if you could help us with some diagnostics, for example why the problem only appears with FF on Linux, not with FF on WIN.

STR:

1. Launch Linux FF
2. Visit this page "Potential issue with plugin PITM" (Preview here
3. Because you will need an Account for visiting account please follow "Konto eröffnen" (Create Account) instructions).
4. After my approval for the account please visit again "Potential issue with plugin PITM"
5. Click "1.png" Below heading "Attachments", that should work without problems.
6. Close image view
7. Move Mouse pointer to image below heading "My test with a screenshot" – should become magnifier
8. Now Click that image

  » Expected (and so it does with WIN): Big image opens in new TAB
  » Actual:  New TAB opens, but without image view.

What are your results? FF Linux Problem or something else?

Few days ago I started to have issues with Zoom Meeting recordings playback. When I open the video it clocks but doesn't start playing. I never had this issue before. Zoom support cannot replicate this issue. They say everything works for them.

I cleared cache and history, restarted my computer but that didn't do anything for me - video still clocks. Playback works fine on Chrome. Somehow playback on Firefox stopped working for me. I am using the latest version.

Please help

Good afternoon,

If necessary, I am available to add more information about this case (145005), in English or Portuguese.

Best regards,

Ana Patrícia Paquete Visual Designer

Hello Mozilla Firefox Community,

I hope you are well. I would like to report an accessibility issue with a website in Mozilla Firefox.

When trying to load https://fafsaprogram.com/ with Mozilla Firefox, the website is currently inaccessible. Despite multiple attempts, the site is unable to open, displaying an error message.

I tested the website on many devices and browsers, and it seems to load without any problems. This issue appears to be unique to Mozilla Firefox, though.

As a participant in the Mozilla Firefox community, I'm looking for help to fix this problem. In my opinion, it is imperative to guarantee that every website can be accessed using Mozilla Firefox in order to offer users a flawless online surfing experience.

Would you kindly look into this and offer any advice or ideas to deal with the issue? Your quick consideration of this matter would be much valued.

I appreciate your help and time.

Warm regards, Alox uilen

So After today update i lost my session, all the tabs gone. All i can do i going through miles of history. No recent closed windows no session restore. Had it on my phone - managed to get one (no option to send all to device, only one by one) but the moment it synced gone there as well, apart the one i sent to device, of course. 127.0 64bit.

Hello! I have a serious problem. I lost access to my data because I changed my password, so my data is no longer synchronized. I reinstalled my Windows, and I forgot the old password I had on that Windows. As I reinstalled, I decided to change the password because I didn't remember it, but after that I found out that synchronization doesn't work. Please help me, I had very important bookmarks that were there. Thanks in advance!

Hey everyone,

When I opened firefox this morning, I was notified of the update 127.0 update. I have auto-update enabled. Since the update, my browser experience has reverted back to 1999, where opening a tab is slow to a crawl, scrolling on (for example) facebook is delayed, and youtube videos keep buffering.

Note: I have a beast PC with 36GB RAM, and a 1000W PSU, yet in my task manager it stays as using almost 4GB of RAM and "Very high" power usage.

I've updated drivers, tried the "firefox safe mode" which had the same issues, and confirmed that this doesn't impact any other of my internet-based activities (like gaming and discord).

I've also run a malware check (deep scan) and found nada.

Lastly, I've tried ye-olde 'turn it off and on again'.

Nothing has helped. Any suggestions? I'd love it firefox had a revert update feature but it does not, which is a huge bummer. Please gimme a hand, 'cause I hate Chrome, which is working just fine.

When I opened Firefox web browser it did an update today, and since then I cannot find my bookmarks, sign ins or passwords. I need help here and I am not very tech savvy at over 72 years old.

I'm trying to move away from using Google, so I swapped to Duckduckgo and removed Google as a default search. However, "Search with Google" is still appearing in my search suggestions bar with a pin icon in the corner, and I can't figure out how to remove it. Does anyone know how to do this?