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when I login into some WEB site it goes in to an endless loop continues

When I login into some WEB site it goes in to an endless loop continues? It used to work before you forced the download of version of 0esr, when the old none 0esr work… (read more)

When I login into some WEB site it goes in to an endless loop continues? It used to work before you forced the download of version of 0esr, when the old none 0esr worked fine. As a example: I am trying to login to xcelenergy.com site and it keeps flipping back and forth with these two lines ( parts of lines deleted because you might get into my account )in the address bar -

1. - https://my.xcelenergy.com/MyAccount/MyAccount_Proxy?context=us1_tk1...............parts deleted.........................client_id=JnU2RjC15thihnMDrOyzKzvH&mode=login&scope=openid+profile+email+salesforceInfo&gig_skipConsent=true

2. - https://my.xcelenergy.com/MyAcco...........................parts deleted......................._MA_Template

I have included the 2 of screen captures that it flip's through of maybe a another 2 screens (can not tell, it flips through to fast).

  The site I am login into:          my.xcelenergy.com
 Firefox version using now:      115.6.0esr (64-bit) or the 32bit Version, I tried both. Then load an old back version it works fine but then it gets upgrade to the new version again.
  my version of windows:         8.1, with all Firefox ad blockers and other ad blockers turned off or on does not matter. 
      The reason I will not upgrade my software is that I would have to buy a lot of new software upgrades that I use, and can  

not afford at this time on my retirement.

James Spangler 2jspangler@comcast.net

Asked by 2jspangler 5 months ago

Last reply by zeroknight 5 months ago

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sync on new computer

FF115 Win11 I have synced my old computer to the new one but I am unable to open all the tabs transferred from the old to the new. (Right clicking on old computer name in… (read more)

FF115 Win11 I have synced my old computer to the new one but I am unable to open all the tabs transferred from the old to the new. (Right clicking on old computer name in the sidebar does nothing)

Asked by Jay B 11 months ago

Last reply by jonzn4SUSE 5 months ago

Profile Manager not starting at Firefox Start-up

I just got a new computer, and I'm trying to copy-and-paste a profile over from the old computer to the new one, but this doesn't seem to be working. Firstly, when I clic… (read more)

I just got a new computer, and I'm trying to copy-and-paste a profile over from the old computer to the new one, but this doesn't seem to be working. Firstly, when I click on the Firefox icon on my new computer (Windows 11), the profile manager doesn't start up, so I can't choose the old profile. I've tried copying over all of the old files into the new profile folder, and that didn't work, either. What's going on?

Asked by FireFoxFan1 5 months ago

Last reply by James 5 months ago

  • Solved

.heic disaster

So I was sent a picture in .heic format. Trying to open it FF entered an endless loop opening new tabs with names like: "/tmp/pid-949/IMG_9409.heic". There was no easy … (read more)

So I was sent a picture in .heic format. Trying to open it FF entered an endless loop opening new tabs with names like: "/tmp/pid-949/IMG_9409.heic". There was no easy way to stop it, the 'X' button did nothing. It opened hundreds of tabs. I had to kill all my tabs to get rid of them. BTW there's supposed to be a 'Recover Previous Session' button in the main menu. Not there. On line, I see several different images of what my main menu is supposed to look like but mine is nothing like that. I have 115.6.0esr (64-bit).

Asked by rayandrews 5 months ago

Answered by zeroknight 5 months ago

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Firefox History Set to "Always Use Private Browsing Mode" but "Recently Closed Tabs" Still Appear in History

I have my Firefox Firefox Privacy & Security History settings set to 'Always Use Private Browsing Mode.' Yet every time I open Firefox and visit the History tab, 'Rec… (read more)

I have my Firefox Firefox Privacy & Security History settings set to 'Always Use Private Browsing Mode.' Yet every time I open Firefox and visit the History tab, 'Recently Closed Tabs' shows a history of the websites I've visited. How do I disable this feature?

Asked by Nat 10 months ago

Answered by zeroknight 10 months ago

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Full-screen video problem

I'm having a problem with playing videos on websites. When I click the expand to full screen button about half the time the full screen video comes up for half a second a… (read more)

I'm having a problem with playing videos on websites. When I click the expand to full screen button about half the time the full screen video comes up for half a second and then the window shrinks down to a small square on the bottom right-hand corner of my screen. Sort of like when the youtube app minimizes a video. This window is unclickable and also everything at or below it in android is unclickable while it's there. If I click the window button on android and swipe the firefox app up to close it and restart it, Firefox doesn't even close and I can still hear sound from the video. I have to select on the Firefox app again which will restore the full window and then click the full screen button one more time and it will work. This issue is happening on every website I play video on on the Firefox app and it is extremely irritating. I'm about ready to switch to another app if this can't be solved, but Firefox is the only browser that allows ublock origin so I don't want to do that. Can anyone help?

Asked by raistlinnuitari8 10 months ago

Answered by raistlinnuitari8 10 months ago

Microsoft Outlook sign in screen does not load

Microsoft Outlook sign in screen does not load on Firefox. Please see the attached image. Every time I need to read my mail I have to open Chrome , which definitely I wan… (read more)

Microsoft Outlook sign in screen does not load on Firefox. Please see the attached image. Every time I need to read my mail I have to open Chrome , which definitely I want to get rid for good. Any solution ?

Asked by Ron Wolpa 5 months ago

Last reply by cor-el 5 months ago

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Unintended muting

Long-time problem: Running Firefox 115.6.0esr (64-bit) on Windows 7 Home Premium SP1 (64-bit). Viewing "CNN live" in one tab. Mutes if I open any another app/window [Logi… (read more)

Long-time problem: Running Firefox 115.6.0esr (64-bit) on Windows 7 Home Premium SP1 (64-bit). Viewing "CNN live" in one tab. Mutes if I open any another app/window [Login to website #1 [CNN live] and view/listen...Open anything else; CNN mutes] (Note- This happens in both Firefox and Chrome) Any ideas/suggestions for how to avoid this behavior? Thank you, Ron

Asked by ronbar59 5 months ago

Answered by zeroknight 5 months ago

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Mozilla apps can't get Cloudflare to verify while using NordVPN

Apps Firefox and Thunderbird are having problems opening links to webpages. In particular, Cloudflare cannot verify (it just cycles between a checkbox "Are you human?" an… (read more)

Apps Firefox and Thunderbird are having problems opening links to webpages. In particular, Cloudflare cannot verify (it just cycles between a checkbox "Are you human?" and a browser check) when I use FF.

I use Win11 with NordVPN, but this wasn't a problem before the latest Win11 update. (It also seems to have affected TB reconnecting to Ymail.) I'm now using Chromium to read my Ymail avoid Cloudflare verification, but I'd rather keep using FF and TB apps.

I've been going though Cloudflare, NordVPN and Mozilla online help for a few days now, and I think I've tried everything there.

Thoughts?

Asked by Kagamusha SW 11 months ago

Answered by Kagamusha SW 5 months ago

Gah. Your tab just cashed'

I keep getting 'Gah. Your tab just cashed' notices for nearly all my tabs and also Youtube keeps buffering and finally just goes black. I used trouble shooting modebut … (read more)

I keep getting 'Gah. Your tab just cashed' notices for nearly all my tabs and also Youtube keeps buffering and finally just goes black. I used trouble shooting modebut that didn't help

Asked by choochum mavin 5 months ago

Last reply by zeroknight 5 months ago

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Disappearing text

Some text disappears on both Firefox and a Firefox Focus on a CAT S22 Flip phone. I am able to glimpse at the text by long-pressing to evoke the menu. Please see the demo… (read more)

Some text disappears on both Firefox and a Firefox Focus on a CAT S22 Flip phone. I am able to glimpse at the text by long-pressing to evoke the menu. Please see the demonstration video linked here: https://youtube.com/shorts/ZxKtVFrvQkU?feature=share

Asked by Alexei 11 months ago

Answered by Paul 11 months ago

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Tor Browser usage inside Mozilla VPN

With Mozilla VPN, is it possible to use Tor Browser, or any other Tor-based browser, to access and browse the Internet? Some VPNs prohibit Tor Browser, and Tor-based sol… (read more)

With Mozilla VPN, is it possible to use Tor Browser, or any other Tor-based browser, to access and browse the Internet? Some VPNs prohibit Tor Browser, and Tor-based solutions, from being used with their VPNs.

Asked by ninarapoll 6 months ago

Last reply by Paul 6 months ago

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after auto update ESR 115.6.0 pages won't load mac 10.13 desktop | laptop

After yesterday's (12.19.2023) auto update of FF ESR 115.6.0 on both my mac os 10.13 desktop and laptop, sites no longer load. Reinstalling 115.5.0 is working for now. Is… (read more)

After yesterday's (12.19.2023) auto update of FF ESR 115.6.0 on both my mac os 10.13 desktop and laptop, sites no longer load. Reinstalling 115.5.0 is working for now. Is FF aware of any problems, and if so are there plans to correct?

Asked by info5858 6 months ago

Last reply by jonzn4SUSE 6 months ago

  • Archived

FIle-picker window on one of my machines is much larger than my display

The file-picker (when I choose any file related operation such as Open File, Save As, etc) on just one of my machines is far larger than my desktop size (and the window a… (read more)

The file-picker (when I choose any file related operation such as Open File, Save As, etc) on just one of my machines is far larger than my desktop size (and the window appears not to be resizable).

When I trigger any such operation I'm presented with what looks like a blank screen as I a shown part of the vast unused area of this oversized window. If I force my wm to allow me to move the window I can use the file picker with a lot of painful repeated scrolling around but otherwise it's unusable.

Any idea why firefox might be doing this or where it might have cached the file picker size? There doesn't appear to be anything related in about:config or userprefs.js

Starting up in trubleshooting mode doesn't have any effect on this.

Asked by ersatzmaus 7 months ago

Last reply by ersatzmaus 6 months ago

  • Solved
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Not getting "history" or remembering visited sites on new iMac

On my old iMac, Firefox remembered sites I had visited and filled them in, like if I typed A it would autofill Amazon. This is not happening on my new 2023 iMac and I ca… (read more)

On my old iMac, Firefox remembered sites I had visited and filled them in, like if I typed A it would autofill Amazon. This is not happening on my new 2023 iMac and I can't figure out how to turn this on. Also, I could see my site visit history on my old iMac, but this field is blank, with no history of sites visited shown, on my new machine. Help is appreciated. Please keep in mind that I am technically retarded and need step by step guidence. Thank you in advance for your help

Asked by Jerryjerry 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

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I have one site that produces PDF files that Firefox will not open correctly, my other browsers do not have a problem with PDF. What should I be looking for to correct.

I have one site that produces PDF files that Firefox will not open correctly, my other browsers do not have a problem with PDF. What should I be looking for to correct.… (read more)

I have one site that produces PDF files that Firefox will not open correctly, my other browsers do not have a problem with PDF. What should I be looking for to correct.

Asked by Dale Adams 6 months ago

Last reply by zeroknight 6 months ago

  • Archived

Accessibility issue: Disable (animating) overscroll

I want to disable overscroll. For those who don't know: it's the bouncy animation when you use scroll using a two-finger gesture past the beginning or end of a scrollable… (read more)

I want to disable overscroll. For those who don't know: it's the bouncy animation when you use scroll using a two-finger gesture past the beginning or end of a scrollable region.

The bouncing is an animation, and with animations disabled on my system, having this animation is an accessibility issue.

I guess I could split this question in two:

1. Can Mozilla please change Firefox so that it doesn't do this animation when animations are supposed to be disabled? 2. How can I disable this overscroll behaviour manually, separately from other animations?

Asked by thany 10 months ago

Last reply by Beauty Shots 6 months ago