All Products Support Forum

Firefox seems to forget edits made to text boxes. I was reading a large pdf and adding notes to previously made text boxes. I thought I must be going crazy as I saw there was no notes I thought I had already made multiple times so I tested it. I edited a text box, scrolled a bit and continued browsing on another monitor. Checked in a minute and boom edit gone. If anyone has a solution I'd appreciate it as I have been using Firefox PDF editor for a bit and quite liked it until now.

My Firefox browser recently updated to 115.11.0esr (64-bit), and now embedded videos won't play, I can initially see a picture, but instead of starting to play, the screen turns dark green and I can only hear the sound. This happened once before recently, but then it seemed to fix itself after a week or two. How can this be fixed?

I have looked around the Internet for similar issues, but most of them appear to address the moronic F11 full-screen problem. I'd be grateful to know if a 'tabs bar' option remains in FF126, and if so, how to enable it. Many thanks.

For the past three months I have not received any e mails on my i phone from Thunderbird. I get them on my computer but not on my i phone. My provider is Shaw and I have been in touch with them but they said to contact you. I don't understand why I suddenly quit getting the e mails on my phone. I need to receive them as I need access to e mails on my phone soon, as I am out of town and have no computer where I spend the summer.

I seem to have lost the search bar that allowed me to find certain emails in specific folders. I am now left with the one that searches all my email folders. Why? How do I get it back?

Messages I sent from my iphone are showing up in my inbox marked with a gold star and looking like they came from the recipient, but they werent. Almost like a reminder of an email I sent? - I mistake them for new incoming messages. Why is this happening and how do I make it stop???

See the first two messages in the screen shot.

Hello all

as per subject is there a way to reply directly in the preview window like outlook and not in a new window? I tried to search in options but I can't see if there is a way. The pop up new window is a little annoying.

Thank you :)

I want to support Mozilla but have no need for the complexity of Thunderbird. I find navigating the huge number of options hugely timewasting, eg I inadvertently remove some headers but can find no way of undoing this. Is there a cut down, simplified version I can use?

unable to receive emails for last 2 days, w11 desktop. I get the msg failed to connect to server Sending emails not put in sent folder, can save in local folder. No problems before this.

With the moving of Cox emails to Yahoo would it be feasible for Thunderbird to put an instruction list(with screenshots) of how to get all our TB email accounts from Cox to TB? Do we have to delete all our TB email accounts and re-enter them into TB under the new Yahoo or can we just change the server settings on the existing Cox settings? If just changing server settings what are the settings for the new yahoo? All my accounts are IMAP so if instructions could be made, maybe one for IMAP and one for POP for those who use either. Thank you

My Wife's computer - still on Windows 10 - says it can't start Firefox as it is still running, hitting the "close Firefox now" button just returns us to the same screen. I tried to uninstall and reinstall Firefox it tried to do a "reinstall" it says her profile is no longer available, while inconvenient she still should be able to start it up, but it still gives me the same message. that it is still running and needs closed. Trying to "close it doesn't do anything. I have restarted several times and even did a shut down and restart. Nothing seems to work. I assume some "stub" of Firefox is out there in the system/cache making Firefox think it is is still active but I can't find it to shut it down. Where do I need to go to "end task" on this phantom Firefox?

Other information: 1. We have Norton Security software installed, if that matters. 2. The same seems to happening to Thunderbird, but maybe I need to go to another help forum for that? 3. I am entering this issue from my computer that seems to be just fine with Firefox, so can't send browser data as it is irrelevant to the issue (it's on a different computer and install instance.

Dear Sir:

I have used Firefox as my default browser. However, when ever I click a link in my outlook email...it opens the page in MS edge. How can fix the issue and ensure the page opens only in Firefox.

Alok Gupta [removed email and phone# from public support forum]

i cannot log on to either one of my E-mail accounts, I had lost a password and got a account recover key from Mozilla that won't work either. I need help

Deanna Spencer Dream Host cannot to get the mail to go through either

Some of my emails aren't coming in correctly in Thunder bird. Here is an example - and the whole email is like this: Seems just since I did a windows update this am. --b1_0e9adc8bda907e7b016a63d96fe351d3-- From - Wed May 15 08:35:37 2024 X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 Return-Path: <pkearns@housewarmersusa.com> Delivered-To: 18@66323 Received: from mta-6.mta.cloudus.ewr.xion.oxcs.net ([127.0.0.1]) by imap-backend-51.dovecot.cloudus.ewr.xion.oxcs.net with LMTP id ectlJCa6RGbuoAkAftjGfg:T3:P1 (envelope-from <pkearns@housewarmersusa.com>) for <18@66323>; Wed, 15 May 2024 13:35:36 +0000 Received: from mx.netsol.xion.oxcs.net ([127.0.0.1]) by mta-6.mta.cloudus.ewr.xion.oxcs.net with LMTP id ectlJCa6RGbuoAkAftjGfg:T3 (envelope-from <pkearns@housewarmersusa.com>) for <printer@printgreenville.com>; Wed, 15 May 2024 13:35:36 +0000 X-original-to: printer@printgreenville.com Received: from nmtai212.oxsus-vadesecure.net (nmtai212.oxsus-vadesecure.net [51.81.185.13]) (using TLSv1.3 with cipher TLS_AES_128_GCM_SHA256 (128/128 bits) key-exchange X25519 server-signature RSA-PSS (2048 bits) server-digest SHA256)

By accident I deleted what I thought was a duplicate email account from my Thunderbird emails. I lost the whole account instead of just cleaning up the extra one the other one was deleted and it is a main email account for me and the inbox had emails I need.

How do I restore this account